We contacted Whistler Bike Guide directly to pre-book half day guided rides during our brief stay in Whistler. We could not have been more fortunate in our decision to approach them! Our family party meant we needed one guide for two less experienced members and a different guide (and ride) for the other three members, they had no problem in accommodating this request. The Ellsworth bikes used were all top quality and immaculately maintained; the guides were perfect: friendly, knowledgeable and instrumental in ensuring we accessed Whistler's myriad of trails; and the service from Christian in the shop could not have been better, even to the point where he accommodated awkward Brits who apparently ride with their brakes connected the wrong way round! No problem to Chris, who swapped them round for our rides without even being asked. We brought our own shoes and pedals, which were fitted to the bikes, and used the helmets provided by the shop, which were kept very clean and fitted well. In addition to the guided rides, we also hired three of the bikes for a half day to investigate some of the local trails the day before our guided rides and received some great advice from Chris about where to ride. In summary, we had fantastic rides on some great trails and received exceptional service; we would highly recommend Whistler Bike Guide to anyone visiting Whistler who wants to sample the mountain biking on offer.