Elmwood Spa
De 10:00 à 21:00
Lundi
10:00 - 21:00
Mardi
10:00 - 21:00
Mercredi
10:00 - 21:00
Jeudi
10:00 - 21:00
Vendredi
09:00 - 21:00
Samedi
09:00 - 20:00
Dimanche
10:30 - 18:30
Ce qu'en disent les voyageurs

Suggérer des améliorations.
Améliorer cette page
Qu'est-ce que Travellers' Choice?
Tripadvisor décerne un prix Travellers' Choice aux hébergements, attractions et restaurants qui reçoivent invariablement d'excellents avis des voyageurs et qui se classent parmi les 10 % des meilleurs établissements sur Tripadvisor.

Les meilleures façons de profiter des attractions proches

La région
Adresse
Quartier: Centre-ville
Comment s'y rendre
  • Dundas • À 3 min à pied
  • College • À 5 min à pied
Contact direct :

4.0
4,0 sur 5 bulles757 avis
Excellent
333
Très bon
187
Moyen
95
Médiocre
76
Horrible
66

LisainLondonUK
Royaume-Uni39 contributions
5,0 sur 5 bulles
mars 2024 • En solo
After a stressful few months, I booked a day at Elmwood. I had an hour deep tissue massage, a shellac pedicure and a body wrap. All of the treatments were wonderful - especially the massage with Frank. I wish I'd booked 90 minutes! The lunch was also very good.
The only downside are the 'water services,' which are in serious need of upgrading. Everything else gets 5 stars from me!
Écrit le 9 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

whatevergirl
Toronto, Canada71 contributions
4,0 sur 5 bulles
déc. 2023 • En solo
First time at this famous spa , of any spa. The check in experience was welcoming . Very clean three level facility . I went for a fire and ice pedicure , which truly helped my swollen legs . The tech was warm and welcoming . I would say this place is very nice . But for a tranquil
Oasis , I would have expected more in terms of noise level . I wass in the manicure pedicure area , I felt like i shouldn’t have to hear the conversations and laughter of the manicurists . And I think tranquil spa like music could have been played to add to the ambience . Otherwise , I don’t really have a comparison to what a spa should be like , since it’s my first one .
Écrit le 22 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you for sharing your experience at Elmwood Spa. We're delighted that you found our check-in process welcoming and enjoyed our clean and spacious facility. We apologize for any noise disturbance you experienced during your visit. Creating a tranquil oasis is paramount to us, and we understand the importance of a serene environment for relaxation. Your feedback will be shared with our spa management team to provide the necessary coaching to our aesthetician team to ensure our guests receive the most enjoyable experience possible. We hope that despite this inconvenience, you were able to enjoy the benefits of our fire and ice pedicure treatment. We strive to provide exceptional service and ambiance to all our guests. If you would like to discuss your concerns further, please don't hesitate to reach out to our Senior Manager of Spa Services at hmackay@elmwoodspa.com. She will gladly assist you. We hope to welcome you back for an even more enjoyable spa experience.
Écrit le 6 février 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

LightPacker753891
2 contributions
1,0 sur 5 bulles
nov. 2023 • En solo
For an upscale spa in Toronto, I was very disappointed with my experience. The pool area was loud and crowded, the hot tub was at capacity for the majority of my time in the pool area and there were no available chairs. As well, the locker room was busy, there was a long line up for check-in and the elevators were packed. It was not the relaxing experience I expected. When I told the receptionist about my experience, her response was "yeah, it's really busy today. You should come back on a Tuesday." Very disappointed.
Écrit le 13 novembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you for taking the time to share your feedback with us. We regret that your recent visit to Elmwood Spa did not fully meet your expectations. We understand the importance of creating a tranquil and peaceful environment. Our priority is the comfort of our guests, and we will address this issue with our management team to ensure the best possible experience for our guests, particularly during our busiest periods. We have shared your feedback regarding the Guest Service Representative's response with our management team to ensure improved communication regarding our Whisper Zone policies and to better address guest concerns in the spa. Unfortunately, we cannot locate you in our system with the name provided here on Trip Advisor. If you would be open to discussing your concerns further, please send us a quick note referring to your review to Our Contact Centre Manager at spires@elmwoodspa.com. Please use your name "LightPacker753891" in the subject line to ensure your mail can be tracked and responded to promptly. Once again, we appreciate your feedback and hope to welcome you back in the future for a more enjoyable spa experience.
Écrit le 22 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Private p
Toronto, Canada1 contribution
1,0 sur 5 bulles
oct. 2023 • En solo
This has, by far, been my worst experience. I was running late (my fault), there was lots of traffic getting into the city. I got there and got a 20-minute massage (I am surprised they were not willing to work with me and offer an alternative) because I was late and charged the total price of $211.31; now, had they given me a choice, I would have left, which would have been cheaper than wasting my time with that massage. Afterward, they put you in the locker where you can get water therapy; at this point, I did not want to waste my time with the facial; everything seemed pointless and useless, so I left. I would not recommend this place.
Écrit le 27 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Voula, we regret to hear that your experience at Elmwood Spa did not meet your expectations. We strive to provide our guests with an enjoyable and relaxing experience, but as you were 20 minutes late and all our services are time-bound, we informed you your massage time would be affected. We require guests to arrive at least 30 minutes before their services to ensure that they can relax, prepare, and receive complete services. As you booked a package, which included a 50-minute Swedish massage, Water Therapies, and a 50-minute Essential Facial, we could not reduce the price of the massage because the package was already giving you a discount of $72. It's unfortunate that you decided to cancel your facial. Please note that as per our cancellation policy, we require a 48-hour notice to cancel or reschedule à la carte services or Spa Retreats. Therefore, the cancellation fee was charged. If you have any further concerns, please feel free to contact our Contact Centre Manager at spires@elmwoodspa.com. She will be happy to assist you. Thank you.
Écrit le 3 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Try2TravelSustainably
Hamilton, Canada291 contributions
4,0 sur 5 bulles
nov. 2022 • Entre amis
Went to celebrate a 70th with 5 friends. The package deal was good with lunch and services. Our service was a little inconsistent from provider to provider which was disappointing. The entry pool was very busy and not spa like at all.
Écrit le 15 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you for your review. We are glad you enjoyed your spa retreat and lunch. We value your feedback and apologize for any inconsistencies you encountered with the services. We understand that a seamless and enjoyable experience is crucial, especially when celebrating a special occasion. Our top priority is the comfort of our guests, and we will address these issues with our management team to ensure the best possible experience for our visitors, particularly during our busiest weekend periods. Unfortunately, we cannot locate you in our system with the name provided here on Trip Advisor. If you would be open to discussing your concerns further, please reach out to us at spa@elmwoodspa.com. We hope to welcome you and your friends again for a more enjoyable and relaxing experience.
Écrit le 7 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Journey09447531579
1 contribution
5,0 sur 5 bulles
oct. 2023 • En solo
Beautiful clean facilities. Swedish massage facial and lunch were all excellent. Staff are friendly and well trained. Very relaxing day. Will definitely be returning.
Écrit le 5 octobre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi there! Thank you so much for taking the time to share your experience! We're delighted to hear that you enjoyed your visit to Elmwood Spa. It's wonderful to know you enjoyed our facilities and services. Our team takes great pride in delivering exceptional service and creating a welcoming environment for our guests. We're thrilled that our team met your expectations and gave you a memorable experience. We look forward to welcoming you back for another relaxing day!
Écrit le 6 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Barclay 254
Mississauga, Canada16 contributions
5,0 sur 5 bulles
août 2023 • En couple
Very relaxed atmosphere and always excellent services. I gave been to many spas over the years but The Elmwood is my go to spa at home and still my favourite. Beautiful building and history too. Highly recommend if you want something not too ostentatious but highly professional and relaxing.
Écrit le 2 septembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you so much for taking the time to share your wonderful review! We're so glad to hear that you consider us your favourite spa! Our team takes great pride in creating a calming environment while delivering exceptional professionalism. The rich history and beautiful architecture are part of what makes Elmwood Spa a unique and special place. We are honoured that you find these aspects appealing. Your recommendation means a lot to us. We look forward to welcoming you back to Elmwood Spa for many more relaxing spa experiences.
Écrit le 7 septembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

alice l
1 contribution
5,0 sur 5 bulles
juin 2023 • En couple
I made reservations for my sister in law and brother for a couples retreat as a gift, they were so happy of their experience and they told me that the staff were so nice and accommodating to them till the end of their appointment and services!
Écrit le 12 juin 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Alice! Thank you for sharing your sister-in-law and brother's wonderful experience at Elmwood Spa. We are thrilled they enjoyed their couples retreat and appreciated our friendly and accommodating staff. We can't wait to have them back for another refreshing visit, and we're excited to welcome you for an amazing and peaceful experience!
Écrit le 14 juin 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Le L
Toronto, Canada1 contribution
5,0 sur 5 bulles
mai 2023 • En solo
Amazing front desk and hair stylist! I usually go for massage facials and lunches, but hair is a welcome addition! As well I look forward to next visit for any beauty treatment! And lunch and pool time!
Écrit le 15 mai 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
We're so glad you were able to enjoy your hair service with us! We will certainly let our stylist Luca know how much you enjoyed it. Thank you for your continued loyalty. We look forward to seeing you again soon for another service!
Écrit le 17 mai 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Trish T
1 contribution
1,0 sur 5 bulles
févr. 2023
I can't speak to the spa experience as I never got there. Multiple attempts to book a day spa by phone (from a city other than Toronto) as a gift and lengthly waits on hold followed by someone saying they were too busy to book me and would call back, but never did.
Hope their in-person service is better than that!
Écrit le 13 février 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Trish, we are so sorry to hear that your booking experience has not been reflective of our standards of excellence. We have been experiencing higher than usual call volumes with Valentine's Day. It is always our top priority to attend to guests in a timely manner, and we appreciate you bringing this to our attention so that we can raise the issue with our management team.
Écrit le 23 février 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Résultats affichés : 1-10 sur 757
S'agit-il de votre page Tripadvisor ?
Êtes-vous le propriétaire ou le gestionnaire de cet établissement? En réclamant votre page gratuitement, vous pourrez, entre autres, commenter les avis et mettre à jour votre profil.
Prenez le contrôle de votre page

ELMWOOD SPA (Toronto): Ce qu'il faut savoir pour votre visite (avec photos)

Foire aux questions à propos de Elmwood Spa

Elmwood Spa est ouvert :
  • dim - dim 10:30 - 18:30
  • lun - jeu 10:00 - 21:00
  • ven - ven 09:00 - 21:00
  • sam - sam 09:00 - 20:00