The Lorrens Ladies Spa
The Lorrens Ladies Spa
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5.0
5,0 sur 5 bulles385 avis
Excellent
364
Très bon
14
Moyen
5
Médiocre
1
Horrible
1

Ros W
Cornouailles, UK14 contributions
5,0 sur 5 bulles
mars 2024 • En solo
Beautiful place, lovely staff, very attentive without being intrusive, excellent treatments. I’d like to move to the area and go every week
Absolute BLISS…..
Écrit le 2 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Ros, Thank you so much. It's really good to see that you enjoyed your day with us so much. Bliss is such a good thing! Please do move down, we'd love to see you more often! kindest rgds, S&S
Écrit le 6 mars 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Amy W
1 contribution
5,0 sur 5 bulles
févr. 2024 • Entre amis
Had the most amazing spa day today at lorrens. Warm and welcoming from the moment we arrived. Jade the therapist was lovely and made sure I was well looked after all day, the hot stone massage was absolutely awesome. Annie the therapist showed us round and explained what would happen throughout. Really was a lush experience, and would highly recommend. Can't wait to visit again.
Écrit le 10 février 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Thank you, Amy, it was really lovely to hear that you enjoyed your day with us here at The Lorrens Ladies Spa. We're so pleased that you felt welcomed and well-looked after for your day. We'll make sure that Jade knows how much you enjoyed the day. Good to hear it was "lush" and thank you for your recommendation. See you again. best wishes, S&S
Écrit le 16 février 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Sophie D
11 contributions
5,0 sur 5 bulles
févr. 2024 • Entre amis
I visited Lorrens today and what can I say from the moment me and my friend walked through the door, the staff were friendly and you can see how clean it was. We were there for the the perfect spa day and all I can say the word is in the name...perfect!
I had Annie as therapist today and she was absolutely lovely. Annie thank you so much for making my spa day experience the best. Me and my friend will deffo be back.
Would recommend the hot stone massage 😀
Écrit le 10 février 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hello Sophie, Thank you so much for taking the time to post your lovely, positive review! It was great to know that you had a friendly welcome and that you were well looked after. We'll pass your comments on to Annie as it means so much to all the team that their ladies enjoy their treatments - the hot stone massage is fabulous! So glad your day was "perfect" from start to finish. We'd love to see you again soon. S&S
Écrit le 16 février 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

hungry856408
Brixham, Devon18 contributions
5,0 sur 5 bulles
janv. 2024 • En famille
Wow ! Great experience! Can’t believe we haven’t been before.
Beautiful facilities lovely staff and great range of treatments.
We also had a delicious lunch there
Looking forward to our next visit
Écrit le 23 janvier 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi, Thank you so much. We're so happy that you had a great experience with us. It's always lovely to hear that our visitors have really enjoyed their time here at The Lorrens. We really look forward to welcoming you back soon! Thanks again for taking the time to review The Lorrens Ladies Spa. best wishes, S&S
Écrit le 31 janvier 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

rose
Birmingham, UK5 contributions
3,0 sur 5 bulles
nov. 2023 • Entre amis
Me and a friend visited the spa in November I had been planning this trip for a while and looking into the spa for years now. The service was great, food was good and treatments were nice.
But value for money I’m not sure the products used are cheap products from beauty stockists. I feel for the money charged they can easily invest in good quality products, we had a pedicure and the foot file was very old and not sure how hygienic that is.
The fact we could not use the sauna, jacuzzi or pool was a shame and the steam room was not good at all, your only allowed to use in your allocated time.
When we have visited other spas the services mentioned above are accessible most of the day. They close at 4.30/5pm and the decor is dated it could do with an update and not restrict people from using the other facilities
Écrit le 25 décembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear Rose, Thank you for taking the time to post your review. We are very pleased to hear that our service was great and that the food was good. We are also really happy that you enjoyed your treatments as this is very important to everyone here. However, we were very disappointed to read a couple of your comments and that you didn’t feel that you could take up the issues directly with us either at the time or since. As this is an anonymous review, we do not know why you were not able to use the sauna or spa pool as they would have been available to you. Perhaps one or the other of you have a medical condition that prevented you from doing so? Unfortunately, we do only have an outdoor pool so this would not have been available in November (this is quite clear on our information). We are not quite sure what your comment about the steam room means. Nor are we sure about your comments regarding us closing at 5.00pm. We are open from 8am and ladies on spa days generally arrive for9.30am and depart at about 4pm so they are getting a whole day (again this is clearly set out on our spa day information). For guests who are staying overnight after their spa day alternative times for use of the spa facilities are always available; one only has to ask. We allocate specific times for using the facilities as many of our clients prefer to have “private-use” rather than having share with people they don’t know. We instigated this policy on re-opening after the Covid lockdowns and the feedback has been very positive about the privacy and how our ladies prefer it. We are sorry that you did not like this and we will review the policy and feedback from clients going forward. Our main product range is Thalgo which is a high-end, high quality, results driven brand. Your comment about the décor and an update are a little confusing. As you mentioned your research, you will be aware that our spa is situated in a lovely Victorian Villa. In our most recent refurbishment (within the last few years) we refreshed/redecorated/redesigned all guest and spa areas in what client feedback has shown to be tasteful and of high quality. We are sorry that this is not to your taste. Thank you once again for taking time to write your review; we always appreciate and review any feedback. Best wishes, S&S
Écrit le 17 janvier 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Shen & Steve
Hertfordshire, UK16 contributions
5,0 sur 5 bulles
nov. 2023 • Entre amis
Ladies Spa with lady therapists who kindly arranged an itinerary for me and my friend with treatments in the right order. Location and venue was excellent! Best of all was the private time of our own group to enjoy the Sauna, Steam room and Hot Tub. Staff were friendly and lunch was lovely. I would highly recommend this Spa and will definitely be back!
Écrit le 25 novembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi, Thank you so much for posting your review. We are so happy to hear that your day went well and that you enjoyed your time with us here at The Lorrens. Thank you so much for your recommendation, it means so much to everyone here. kindest rgds, Suzanne
Écrit le 29 novembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

DayTrip43915745694
1 contribution
5,0 sur 5 bulles
sept. 2023 • Entre amis
From the moment you walked through the door until the moment you left you felt cocooned and welcomed. A great deal of thought, care and attention is given to make you feel pampered and treated as an individual. A most relaxing experience; had the best nights sleep I’ve had in years. Knocked spots off other spa days I’ve had. Would wholeheartedly recommend.
Écrit le 23 septembre 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi, Thank you so much for your lovely review. of your spa day and "mini-break" with us. We're so pleased to hear that you had such a good time with us and felt relaxed and pampered. We always try to make our ladies feel welcomed and it looks like we succeeded! Adding the night's stay to a spa day is a lovely idea - really allows you to feel relaxed and a great night's sleep is always a wonderful thing. Thanks once again for taking the time to post your review. We hope to see you again soon. best wishes, S&S
Écrit le 26 septembre 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

rhiannaholland
Devon, UK7 contributions
5,0 sur 5 bulles
juill. 2023 • En solo
I received a perfect spa day voucher for my birthday but have been putting off booking due to anxiety and not being confident to go alone, but I am SO glad I did.

The staff are lovely and really welcoming, Annie greeted me on arrival and gave me a tour of the spa, she then told me, she was also carrying out all my treatments for the day which immediately put my mind at ease, it was so lovely having the same member of staff throughout the whole day, it made it really personal. Annie is amazing at what she does, I can not recommend her more!!

I loved being able to visit the sauna, steam room and jacuzzi by myself too, it was really nice to not have the anxiety of going in alone/ sharing with others. Having never done a spa day before, I was worried about what I’d do all day (Will I just be staring at a wall whilst others are in groups of 2 or 3?), but the day was planned out for me and I didn’t find myself at an awkward pause at all.

I would honestly recommend this spa to anyone, I have had such a lovely day, a well needed break from reality. Thank you so much!
Écrit le 4 juillet 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Rhianna, We're so pleased to hear that you had such a lovely day with us especially as you had a few misgivings beforehand.. Quite a few ladies do get a little nervous especially if they haven't visited a spa before. We try to create an welcome and an atmosphere that put our guests at their ease so that they can really enjoy the experience. The "private" use of the spa facilities is lovely isn't it? We try to allow this as much as we can; it's not always possible but it does make it extra special. Thank you so much for taking the time to write and post your review. It was lovely to hear from you and we look forward to welcoming you again soon. best wishes, Suzanne & Steve
Écrit le 8 juillet 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Jess P
1 contribution
5,0 sur 5 bulles
avr. 2023 • Entre amis
Just come away from a lovely spa day with my mum, which was a late mother's day treat. We both had a wonderfully relaxing day from start to finish. The owners and all the staff were very warm and welcoming. Our lunch was lovely and fresh and we both agreed our massage and facials were probably the best we have ever had! Highly recommend visiting. Thank you for a great day 🙂 x
Écrit le 29 avril 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Jess P, Thank you so much for your lovely review and for recommending The Lorrens Ladies Spa so highly. We're so pleased that you enjoyed your special day so much and that you both felt relaxed and welcomed - that's so important. So good to hear that your treatments were the best ever! We'll pass that on to the therapists. Thank you again for taking the time to post your review and we really look forward to welcoming you back again soon. best wishes, S&S
Écrit le 4 mai 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Samantha W
3 contributions
5,0 sur 5 bulles
avr. 2023 • En solo
Had an amazing spa day here. The facilities were clean and tidy and the ambience is very relaxing. Nothing was too much trouble and the staff were amazing. I had a very warm welcome from Suzanne and wonderful treatments from Annie. The food was delicious and there is a good range of choice. I look forward to coming back when the outdoor pool is open.
Écrit le 15 avril 2023
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Samantha, We're so pleased that you had such a good time and enjoyed your spa day with us. It's always good to hear that a guest felt relaxed and enjoyed their treatments - we'll pass on your kind words to Annie. It was lovely to meet you and we look forward to seeing you again soon (not long until the pool's open). Thanks again. best wishes, S&S
Écrit le 17 avril 2023
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

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