Pavel Travel
À propos
Pavel Travel est le voyagiste organisant des visites guidées et des activités quotidiennes ainsi que des transferts de Cracovie vers diverses destinations dans le sud de la Pologne. Grâce à son personnel jeune et énergique, Pavel Travel est en mesure d'élargir constamment l'offre et de répondre aux attentes de ses clients.
Circuits et expériences
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Pavel Travel et attractions proches : les meilleures façons d'en profiter


4.0
4,0 sur 5 bulles43 avis
Excellent
27
Très bon
6
Moyen
1
Médiocre
1
Horrible
8

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Donna M
5 contributions
5,0 sur 5 bulles
sept. 2024 • En solo
Fantastic tour company with Sam and Gregor. Sam 'the man' was the perfect host. Very polite, professional, knowledgeable and patient. I left my glasses on the bus and Sam very kindly brought them to the pick up point the following day for me. I enjoyed the self guided tour as it gave me the freedom to explore on my own rather being time restricted at each point and caught up in the crowd as you would with a guided tour. The self guided tour gives you more freedom to move around whereas the other tours looked quite cramped with lots of ppl in the same place at the same time. The bus was very clean, comfortable and thankfully had air conditioning. The tour of Auscwitz itself was obviously disturbing but it didn't deflect from the rest of my holiday as I thought it might. 10 out of ten for me!
Écrit le 11 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Mia F
1 contribution
5,0 sur 5 bulles
août 2024 • En solo
From start to finish everything was perfect. Amazing trip. I could not recommend more. Our host pre-booked the tickets for us and we had enough time to visit both camps
Écrit le 15 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Son1972
Harderwijk, Pays-Bas182 contributions
5,0 sur 5 bulles
Well-arranged trip to Auschwitz with Guide Marek. Good information, good explanations and help during transport and on site. I thought we would only get the bus trip and entrance tickets, but got a lot of info and guidance. Marek is a winner who wanted to please everyone. Nice also the air conditioning in the bus😉
Écrit le 14 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Rebecca H
2 contributions
5,0 sur 5 bulles
août 2024 • En famille
Beautiful day tour to Auschwitz-Birkenau with Pavel tour! Thank you! We were grateful to walk this path with lots of emotions and history. Pavel tour organize tour every day and made it easy, accessible, confortable in the travel bus! Thank you so much!
Écrit le 11 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Karen
Hinesburg, Vermont10 contributions
2,0 sur 5 bulles
août 2024 • En famille
Very poorly organized. We had a difficult time finding the tour operator as there was no sign indicating where we were to meet. Once at Auschwitz, we had a long line and overall the experience was adequate only.
Écrit le 7 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

PANAGIOTA
Thessalonique, Grèce12 contributions
1,0 sur 5 bulles
mai 2024 • En couple
I booked through a partner travel agency of BOOKING (PAVEL TRAVEL) a day trip to visit AUSCHWITZ-BIRKENAU for MAY 10, 2024 at 11.00am. I paid 120 euros for 2 PEOPLE with a debit card. On May 9th in the evening, PAVEL TRAVEL sent me an SMS announcing that the trip starts at 13.00, without apologizing or giving any excuse for the time change. When I answered them that I booked a trip that starts at 11.00, because there was a change in time, immediately after and without any other communication I was surprised to see in the BOOKING application that they canceled my trip A P R O E I D O P O I H T A ! !!!!! They obviously realized that a bad review from me would follow, something I wouldn't be able to do if the trip wasn't taking place. I contacted BOOKING by phone to have them serve me with another of their partners (because this partner was also recommended and advertised by BOOKING, that's why I trusted him) but .... they simply told me that I would be refunded the money for the trip that was not done . BOOKING is UNACCEPTABLE if it still cooperates with and advertises such travel agencies (PAVEL TRAVEL) that leave BOOKING's customers hanging and dissatisfied……
Écrit le 11 mai 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Huub J
2 contributions
5,0 sur 5 bulles
avr. 2024 • En couple
A super beautiful experience (impressive) and very well guided by Darius and Martin from Pavel Travel.
Would definitely recommend them.
Écrit le 21 avril 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Pablo L
1 contribution
1,0 sur 5 bulles
mars 2024 • Entre amis
We made the reservation a month in advance through Booking and when there was only half an hour left before departure, they canceled our trip to Auschwitz because they did not have the tickets available.

Very bad management, if we reserve a month in advance it seems surreal to me that half an hour before they inform us that we will not be able to carry out the activity, they should have some foresight. Of course they do not have a contact telephone number nor do they give you any solution.

Finally, we are going to leave Krakow without being able to visit Auschwitz, which was the main reason why we came from Spain.
Écrit le 31 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

José
Martos, Espagne9 contributions
1,0 sur 5 bulles
Awful. Terrible experience.
We booked the activity a month in advance and they canceled the activity half an hour before.

We come to Poland just to do this activity of seeing the concentration camps and on a date with so many influxes they don't give us compensation, or ANYTHING.

We lost the activity and the trip was already ruined.

I will NEVER trust this company again.

They didn't even call us to apologize, it was booking that did it and on top of that it is clear that they didn't have the tickets purchased and would think about buying them the same day...

They only gave us a refund and no compensation, especially on the dates we were on.
Écrit le 30 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Sherpa08467418819
Zoersel, Belgique1 contribution
1,0 sur 5 bulles
mars 2024 • En famille
Terrible
Drove 16 hours to Krakwo, arrived there, went to sleep quickly to leave in the morning for the bus for Auschwitz
Just as we are about to leave, we receive an email that our booking has been cancelled
Because the company itself was late in reserving tickets
We weren't happy already
But we thought we would drive there ourselves and buy tickets ourselves. After a drive of another 1h30 we arrived.
We stood in line for another hour and there were no more tickets available
So we booked a whole weekend in Poland, a 16 hour drive there and back to go to Auschwitz, all in the water because this terrible company didn't have any tickets themselves, but they do sell them.
We will get our money back, but we will have lost all our money from the hotel and the ride that took long enough
The worst part is that society does NOT respond
This is not acceptable
Never again through this company
They are scammers
Écrit le 30 mars 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

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