Gourmet Safari KL
Gourmet Safari KL
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4.5
12 avis
Excellent
8
Très bon
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Horrible
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Fleming W
New York, État de New York227 contributions
févr. 2018 • En couple
I took this tour on my honeymoon, very excited for the prospect of a "food safari" in Kuala Lumpur at some of its best restaurants. This is not the experience that we got. First, we never received any confirmation aside from an email confirming where to meet - which gave the wrong location. Due to some googling myself, I realized we were at the wrong place and we made our way to the correct restaurant to start the tour, where they had absolutely no idea that there was a tour that night. After a few minutes speaking with the manager and kind of arguing with him, they honored our reservation. Side note - there is still no one from the tour company here nor are they answering their phone. When we finally started the tour, the tour does not go to KL's gourmet restaurant, but instead goes to 5 or so restaurants that are located on the same street and are all owned by the same company. There is nothing particularly fancy about them and the food was adequate at best - by far my worst meal in Malaysia. In short, while I always give businesses the benefit of the doubt and hate to write bad reviews, this is nothing short of a scam to trip tourists into spending money in one restaurant group. If you take this tour, be sure you know what you are getting.
Écrit le 2 juin 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear travelfw,
We regret to hear that your experience with us was not what you hoped for. We curate a themed tour through 6 venues which have established themselves as some of the most well-regarded Kuala Lumpur restaurants throughout the years. Running a diverse spectrum from Adventure Dining (Dining In the Dark) to Contemporary Asian (Opium), Beef Specialties (The Steakhouse) Pork-Centric European (El Cerdo), the largest Whisky Bar is Malaysia (The Whisky Bar KL) and The Rumbar (housing the largest Rum Selection in Asia with over 300 Labels), we invite clients to experience a snapshot of the best the establishments have on offer. Our intention is to provide this tour for a night of varied, radically different, culinary experiences. It is to our surprise that your description of our plates was "adequate at best" / worst meal in Malaysia since we generally receive very positive feedback on the experience. We would appreciate if you could share with us the email sender who informed apparently on the wrong meeting location for us to investigate further. Despite the above, we thank you for your feedback which we will share with our management team to ensure that the right expectations are met for potential future guests before committing to a booking with us.
Regards,
The Gourmet Safari KL Team
Écrit le 19 juillet 2018
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Auntychris
Barwon Heads, Australie75 contributions
oct. 2017 • Entre amis
Thoroughly enjoyed the experience. Being able to go to five restaurants in the one night was a great way to do it. Opium was a great starter. Dining in the Dark amazing experience, but glad we didn't do the whole night there. Steakhouse was fantastic, as was El Cerdo. The Rum Bar & Whisky Bar excellent way to top the night off. None of us were whisky drinkers and they were happy to accommodate a change of drinks. Staff at each establishment were excellent
Écrit le 18 octobre 2017
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Aubtychris, it's truly amazing to know that we were able to share a remarkably memorable gastronomic journey with you throughout the Gourmet Safari tour. Thank you for the kind words that and support! We look forward to serve you again soon! :)
Écrit le 22 décembre 2017
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
tinhead69
Bandar Seri Begawan, Brunei100 contributions
déc. 2016 • Entre amis
Finally there's one Safari worth checking out! Like pub crawl but more towards dining. One gets to experience few restaurants for each course. First time experiencing this here and they've done a great job. I believe this "safari" is fun to enjoy it with group of friends, families and colleagues. The food prepared was all excellent but one... The starter at Dining in the Dark needs more texture to the whole set. A couple of dishes on the appetiser even tasted rather “flat” (bland). But the whole experience to dine in the dark was a great one nonetheless, definitely will give it another shot again in the near future.
So many highlights in to the whole experience, the waiters were all very helpful and friendly. The chef did an excellent job with food presentation and the steak at Steakhouse, was the best I’ve had in a very long time!
A great dining experience all around and I can’t wait to take a few friends along this “journey” with me soon
To all the staff and management, keep it up and keep on improving!
So many highlights in to the whole experience, the waiters were all very helpful and friendly. The chef did an excellent job with food presentation and the steak at Steakhouse, was the best I’ve had in a very long time!
A great dining experience all around and I can’t wait to take a few friends along this “journey” with me soon
To all the staff and management, keep it up and keep on improving!
Écrit le 22 décembre 2016
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear tinhead69,
thank you very much for your encouraging review and compliments. We intend to offer a welcome break of one's dining routine striving to create a "flavour journey" through differently themed restaurants - all just a stone throw away from each other. We shall continue polishing off our offering and look forward to welcome you again in the future if the opportunity arises. Best Wishes from our team,
Gourmet Safari KL
Écrit le 9 janvier 2017
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Manfred B
Petaling Jaya, Malaisie5 contributions
déc. 2016 • Voyage d'affaires
Thank you for an outstanding job. Especially Andy who organized our Christmas party this year. Excellent follow-up and extremely accommodating. We especially appreciated the appearance of celebrity chef Werner Kuhn who put on is kitchen white and cooked for us. The food and service was superb and it is evident in all WG restaurants that all their staff receive proper training, guidance and motivation.
This is a must on your to do list!
This is a must on your to do list!
Écrit le 21 décembre 2016
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Dear MBinder,
It was our sincere pleasure to host you again this year for your annual dinner celebration. Admittedly a bit nervous to match your experience from last year but apparently succeeded with this year's tour again. We make sure to convey your compliments to our Operations Manager Mr Andy and look forward to welcome you soon again if the opportunity arises. Best Wishes from all of us at Werner's Group!
Écrit le 9 janvier 2017
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
The Yum L
568 contributions
The Gourmet Safari takes you on a little hop around some of Changkat's best restaurants and bars. Starting at Opium KL and finishing at the Whisky Bar you get to try a dish and a drink from each outlet. It's a great way to sample multiple restaurants in one evening and perhaps pinpoint one you'd like to come back to. It includes a starter in Dining in the Dark, which I think is a great way to see if you would be up to experience a longer dinner in the setting. Loads of fun - it would be a great community building activity for colleagues. Suggest it to your boss. ;-)
Écrit le 6 août 2016
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
CetaceaChuay
Kuala Lumpur, Malaisie11 contributions
The Gourmet Safari was clearly THE highlight of our 3-day trip in Kuala Lumpur.
Making our booking via Tableapp was very smooth and the reconfirmation phone call set the tone for this incredible evening. Culinary diversity is an understatement for this venture and we can only highly recommend to book when in KL. My friends went back to England filled with great memories, a full belly and a camera filled with incredible yummy plate pictures, with this fantastic dinning experience!
A million thanks to Gourmet Safari KL!
Making our booking via Tableapp was very smooth and the reconfirmation phone call set the tone for this incredible evening. Culinary diversity is an understatement for this venture and we can only highly recommend to book when in KL. My friends went back to England filled with great memories, a full belly and a camera filled with incredible yummy plate pictures, with this fantastic dinning experience!
A million thanks to Gourmet Safari KL!
Écrit le 7 juillet 2016
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Frank L
28 contributions
Easy meeting place with directions. Not too long but not too short either. Very friendly outlet managers. We appreciated the versatility and radically different flavour experiences. It was pleasurable!
Écrit le 6 juillet 2016
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Alan T
Penang, Malaisie3 contributions
My wife and I have taken several food tours, but this one was much better than most. First, our hosts at the visited restaurants were fantastic. From the welcome drink to the dessert we couldn’t find fault with any of the presented dishes. If you are looking for a more cultural orientated food tour, this might not be the most suitable for you. But if you are in for an outstanding culinary restaurant experience then hands down this is a winner. We would argue it gives you the best snapshot on KL’s fine dining Restaurant Scene in one night.
Écrit le 6 juillet 2016
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Marco A
Bangkok, Thaïlande1 contribution
We chose the Gourmet Safari as the backdrop for our yearly get together. As our Group consists of various nationalities, backgrounds and cultures the multiple cuisines and wines in different settings coupled with the excellent service had everyone feeling great or better at one point or another. It was our most successful party yet and became the subject of many shared mails among ourselves and others since then. We loved it and can highly recommend this evening long gourmet excursion.
Écrit le 4 juillet 2016
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
MikaylaOB
Sydney, Australie4 contributions
I had a reunion with some friends that were visiting KL as part of my birthday celebration, and I thought the Gourmet Safari to be a great way to sample dishes from some of my favourite restaurants! The idea of having to move between venues irked me slightly, but the restaurants and staff were very well coordinated, making each move very fluid and comfortable. The change in atmospheres also prompted conversations among us as well! For example, the first venue, Opium (Chinese inspired, luxurious decorations/ set-up), had an Opium bed, and Opium pipes on display! Definitely my favourite environment out of all/ great place to take lots of photos with old friends! Overall, the servicescape in all the venues were very different, but all suited the dish that we had in each venue.
Because everything was so well coordinated, the staff was highly responsive in catering to our needs and requests. We did have a lot of questions about how the night would flow but they assured us that we need not worry and just to enjoy ourselves.
With regards to the food, I must admit that I am a regular to the outlets of Werner's Group. Therefore, I can confidently state that their service and food quality is very reliable and consistent. If anything is not how it should be I would definitely voice out my opinions and have done so before; but, the staff and management have proven to be quick and effective in the resolution of any problems. So my point being that if you want a good meal and good service, you can trust Werners Group to get it right for you in the Gourmet Safari!
We had a friend who had a couple of food allergies which we only informed the staff upon arrival to the first venue, very last minute, but the staff and management were empathetic and managed to tailor a menu to suit this persons needs. Seeing that it was an error on our part, we were very pleased that they managed to do this for us!
Overall the experience was 11/10. Good food, nice ambience, good service, value for money; top it of with good company and you're set! If you're ever stuck on what to do for a celebration, you should definitely consider this! Cheers!
Because everything was so well coordinated, the staff was highly responsive in catering to our needs and requests. We did have a lot of questions about how the night would flow but they assured us that we need not worry and just to enjoy ourselves.
With regards to the food, I must admit that I am a regular to the outlets of Werner's Group. Therefore, I can confidently state that their service and food quality is very reliable and consistent. If anything is not how it should be I would definitely voice out my opinions and have done so before; but, the staff and management have proven to be quick and effective in the resolution of any problems. So my point being that if you want a good meal and good service, you can trust Werners Group to get it right for you in the Gourmet Safari!
We had a friend who had a couple of food allergies which we only informed the staff upon arrival to the first venue, very last minute, but the staff and management were empathetic and managed to tailor a menu to suit this persons needs. Seeing that it was an error on our part, we were very pleased that they managed to do this for us!
Overall the experience was 11/10. Good food, nice ambience, good service, value for money; top it of with good company and you're set! If you're ever stuck on what to do for a celebration, you should definitely consider this! Cheers!
Écrit le 4 juillet 2016
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
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