Cinemark
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4.0
10 avis
Excellent
6
Très bon
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1
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1
Kayleen
Southwick, MA1 contribution
janv. 2021
I just want to convey how incredibly impressed I was with the customer service at Cinemark in Hadley. I had a private screening booked yesterday and there was an issue in which the movie I had chosen was not working once we arrived, and the managers went above and beyond to make up for the issue and ensure that everyone in my party was taken care of and happy. They were also able to fix the issue with the film after about an hour thanks to the help of their on-staff engineer. Leah, Cassie, and the film engineer (I did not catch his name) all did a wonderful job! We had an awesome experience end it was one of the best birthdays I have ever had.
Écrit le 11 janvier 2021
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Ariana M
2 contributions
janv. 2020 • En famille
I took the bus with my 5 year old to go to the movies. They denied me entry because I had a backpack. I was so mad. My daughter has accidents and I need diapers and wipes just in case and the manager was a total jerk about it. She offered me to leave my bag in another store in the mall, but that they wouldn't b responsible if anything went missing. Wtf?! Needles to say we didn't see the movie and I got to go home with a crying child for an hour and a half bus ride home! Never going there again! I'd rather spend my money where ppl are still have their hearts and sense of morality. The manager didn't even ask me what I had in the bag and told me it was a security issue. BS! They just don't want ppl bringing outside snacks. Mind u I was in line about to buy soda and popcorn when they approached me. Jerks.
Écrit le 17 janvier 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Janet L
Amherst, MA124 contributions
avr. 2019 • En famille
Loved seeing movies here and again it's not to far from here a 15 minute drive through back roads scenic as well as being inside a mall a small one at that and near other attractions, shopping centers as well. Not to overly expensive if you go to the matinee which is the cheapest.
Écrit le 28 avril 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Abbcb53
South Hadley, MA258 contributions
janv. 2019 • Entre amis
We saw a couple of movies here in one week. Great theater experience. Very comfortable seats. Large screens. Clean theater. Tasty popcorn. What more could you want!
Écrit le 14 janvier 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
CricketHill
1 contribution
déc. 2018 • Entre amis
I went to the Hadley Cinemark last night for an encore showing of the Met Opera in HD. Opera was great (except for technical glitch midway through, but those things happen). Seats were really comfortable. What was not comfortable was the temperature in the theater. It was freezing! We pay premium prices for the Met broadcasts, so turn on the heat. Also, it's the Met Opera. Almost everyone in the audience is over 60. Seniors want to be warm. Why do you think we all move to Florida. Come on, Cinemark.
Écrit le 20 décembre 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
anexis b
Springfield, MA52 contributions
nov. 2018 • En couple
My honey took me here for date night 2 weeks ago and I had a great experience. I am a movie buff so the service and concession options is a big deal for me. The staff were pleasant and the snacks were fresh. Definitely will visit again we had a great time
Écrit le 11 décembre 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
ElaineL63Sunshine
Plymouth, MA451 contributions
nov. 2018
This was a perfect night at the movies with frequent show times, concessions and clean bathrooms with high back chairs.
Écrit le 24 novembre 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
xhavoc
Easthampton, MA26 contributions
janv. 2018 • En couple
LOOOVE going to this movie theatre! The XD screen is amazing and the seats super comfortable. The mall it's located in has some nice stores and it's always nice waltzing through as I remember when it opened when I was a teenager and I love it as much as I did when it first opened. Great place to check out and one day of the week they have a discount day all day.
Écrit le 3 mars 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
LoriAllen
Belchertown, Massachusetts, United States211 contributions
juill. 2016 • En famille
Great IMAX screen. Customer service was friendly and attentive. Loved the photo booth! A great experience. Then again, we come here all the time! The kids summer movies for $1 on Thursdays are an inexpensive summertime activity as well...
Écrit le 16 juillet 2016
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
DeoniaNeveu
Burlington, Caroline du Nord6 199 contributions
mai 2015 • En famille
We were in Hadley, Massachusetts, visiting with some family, and we decided to go see a movie together. This Theater was fantastic, clean, and comfortable, with plentiful leather chairs for seating that also rock. The Theater is located inside the Hampshire Mall, in Hadley, MA. The place looks either fairly new or newly renovated. A nice looking concession stand, although we didn't order any food at the stand because we had already eaten earlier before arriving.
The XD Screens are out of this World greatness, similar to an IMAX, but better; and it must be even better to see a 3D movie on this great XD Screen, which they sometimes do, depending on the movie that is presented. Although they did have some movies playing in 3D format, when we were there at this theater, those 3D movies were not in their XD screen rooms, but I am told that sometimes they do mix the 2 versions together for an out of this World greatness experience.
In any event, if your looking to see a movie, in a great atmosphere, clean, and nice technology with the screen presentation and experience, certainly go to this theater, we highly recommend it. We hope that this theater will continue to keep themselves with the high standards that we were able to experience here last night, May, 24, 2015. Who knew that a movie theater in a Mall could be so great! Enjoy.
PS: I didn't get to take any photos, because I didn't bring my camera to the movies expecting to find it worth writing about or taking pictures, but now I wished I had known to bring my camera and show you how nice it looks. However, you can go to their website (Cinemark at Hampshire Mall and XD Movie, in Hadley, MA---367 Russell Street--- 413-587-4237) for further details and information on current shows, as well as, the many discounts that they offer on certain days.
The XD Screens are out of this World greatness, similar to an IMAX, but better; and it must be even better to see a 3D movie on this great XD Screen, which they sometimes do, depending on the movie that is presented. Although they did have some movies playing in 3D format, when we were there at this theater, those 3D movies were not in their XD screen rooms, but I am told that sometimes they do mix the 2 versions together for an out of this World greatness experience.
In any event, if your looking to see a movie, in a great atmosphere, clean, and nice technology with the screen presentation and experience, certainly go to this theater, we highly recommend it. We hope that this theater will continue to keep themselves with the high standards that we were able to experience here last night, May, 24, 2015. Who knew that a movie theater in a Mall could be so great! Enjoy.
PS: I didn't get to take any photos, because I didn't bring my camera to the movies expecting to find it worth writing about or taking pictures, but now I wished I had known to bring my camera and show you how nice it looks. However, you can go to their website (Cinemark at Hampshire Mall and XD Movie, in Hadley, MA---367 Russell Street--- 413-587-4237) for further details and information on current shows, as well as, the many discounts that they offer on certain days.
Écrit le 25 mai 2015
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
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