AMC Dine-In Theatres
AMC Dine-In Theatres
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3.0
3,0 sur 5 bulles48 avis
Excellent
12
Très bon
9
Moyen
6
Médiocre
12
Horrible
9

Sharon P
1 contribution
1,0 sur 5 bulles
févr. 2020
I came for a 7:30 pm movie and ordered One ridiculously expensive drink. That was not the problem. I knew it was ridiculously expensive. It was delivered well into the beginning of the movie as the plot unfolded. Not the problem. The problem was that I paid the server with cash and gave him a nice tip When he delivered my drink. He never said a word. Took the money and walked off. He should have said, Don't pay me. Pay your waiter at the end of the movie. My waiter Michael did come at the end and expected to be paid but I had already paid the server. While we are discussing this, I missed the whole wrap up of a very involved plot. Of course, Michael went back and none of the crooks in the kitchen or bar would fess up to taking the money. I felt super bad for Michael but I was not going to pay twice. Come on AMC. You must be able to noodle this one out so people don't get ripped off and your employees are accountable. I won't be back to this theatre.
Écrit le 22 février 2020
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

mk15057
Boston, MA45 contributions
1,0 sur 5 bulles
mai 2019 • Voyage d'affaires
In town for business. Maybe the worst theater I’ve ever been in. Seats are ones you’d find in a corporate conference room. They are literally rolling, office chairs in red pleather. I’m simply baffled. Go somewhere else.
Écrit le 22 mai 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Skylar H
3 contributions
1,0 sur 5 bulles
mai 2019
Waited 50 minutes for a pitcher of beer. Completely understaffed. Do not pay for any alcohol if you have to wait because they will only comp food. Disgraceful from start to finish. There were also gnats in the bathrooms.
Écrit le 1 mai 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

nelsongassman
Panama City, Floride821 contributions
4,0 sur 5 bulles
mars 2019 • En couple
In town for a visit went here for movie and dinner service was outstanding food great 👍 and the staff helpful friendly also movie was great
Écrit le 18 mars 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Jason W
Kidderminster, UK118 contributions
1,0 sur 5 bulles
févr. 2019 • Voyage d'affaires
I’m a tourist here & pretty much everywhere I visited in Atlanta was a charm. EXCEPT HERE!! In the UK we are aware that US customer service beats our own. Well, not here!!!!

We don’t have this type of cinema near where I live, so with my one spare evening I decided to get a new experience. Except, I didn’t!!!...

Arrived and purchased my ticket, staff were CRAP!!! Then, my real issue started, I wanted a beer and got ID’d... I’m 48!!!! “It’s policy” ... well, it wasn’t Policy in all bars, restaurants and even the Mercedes Benz Stadium.

(The only ID I have when travelling is my passport & don’t like taking it out)

I got a refund out of principle. NOT because I needed a beer, because the staff were crap!!!

Having read other reviews, I’m happy I did. The restaurant I ended up at was fun, with delightful staff.

The last laugh was on me, the staff were so useless, it does look like they refunded me TWICE 😂
Écrit le 22 février 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

TravelNurse123
Alabama967 contributions
1,0 sur 5 bulles
nov. 2018 • En couple
My family and I visited here on Thanksgiving night. It all started with the digital ticket reader malfunctioning, then we had to wait thirty (30) minutes because the "theater was not clean". When we entered the theater, there was old food on the table and in my chair. We spent 10 minutes or so cleaning our area...after supposedly waiting 30 minutes for the staff to clean the area. Our food was late and the server came appropriately 20 minutes after we touched the service request button. "Some" of our food was cold and it taste like cheap food that was heated in the microwave. For two meals and two drinks, our total was approved $75.00.Nice concept this place has but it severely failed to hit the mark on good customer service and experience. Do yourself a favor and eat before you come or go to a non done in theater. The Buckhead AMC location is not worth it.
Écrit le 25 novembre 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

doc045
Dallas, TX34 contributions
3,0 sur 5 bulles
oct. 2018 • En famille
This is a dinner movie house where you can order dinner, drinks and watch a first run movie. They have a full menu to include wine and mixed drinks. The food preparation
needs improvement, it was cold and portions were small.
Écrit le 23 octobre 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Sheri A
Atlanta, Géorgie120 contributions
1,0 sur 5 bulles
août 2018 • Entre amis
After a long day my colleague & I decided to see Crazy Rich Asians for a good laugh. We went to this theater for the 7pm show. I asked to ticket girl to upgrade me per an email claiming to give a $5 reward but you had to see a crew member. She could not help, she thought you had to go online, she called a manager and I should have realized this was foreshadowing. As I paid for the movie, my guest offered to pay for my drink. We ordered a beer, cocktail, salad and side of Brussel sprouts & specifically told the waitress I was paying for the sprouts & my guest picked up the rest. She swiped our cards and no problem. The beer came in about 15 minutes and the side of sprouts came 10 minutes later after the movie started. Right now this is bad service but I wait another 10 minutes and no cocktail or salad. I go to the front where the ticket girl is on her phone and ask for a manager. I inform her the service is horrible. She looks started and confused. I ask the bartender for water thinking she’s getting a manager. NO One (customers) are in the lobby. I tell the ticket girl our seat numbers and we’re waiting for items we ordered and can she write down the managers name & email- she tells me she doesn’t know. I tell her I’m missing the movie and can we get service. I go back in and another 10 minutes with the red light on & no service. I go back and ask to speak to the manager. Three employees come out & look at me - none are managers. Stephanie Dupree finally comes out & I tell her this is the worst service, my second time out of the movie to get help & I want compensation. She tells me she will not refund the movie & best she can do is 50% off food. She is not sincere and does not seem to care about the situation. I inform her customer service is not for her. I go back in and almost one hour later the cocktail comes with no apology. A waitress stops by minutes later as I turned the red light on again & I inform her we are still waiting on the salad which comes 15 minutes after that. The bills come and are all screwed up so I have to go out for the 3rd time to inform Stephanie and the waitress. I’m explaining the I was to only pay for the sprouts when the waitress says “you said the drink was for you so I put it on your bill” really defiant. Um ok again I paid for the movie so my colleague was going to buy my drink but I guess the waitresses here decide who pays for what (?) is that even legal? You can see the other reviews- this place is horrific, the need a completely new trained staff the cares and knows service. I can’t tell if I liked the movie because the evening was ruined and they do not care. Avoid this place like the plague.
Écrit le 27 août 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

A Galinsky
Decatur, Géorgie53 contributions
2,0 sur 5 bulles
août 2018 • En couple
Where do I start? We buy tickets and find our seats about ten minutes before the previews are suppose to start. An employee storms in shouting, “EWW it smells like a** in here!!!!” Over and over. We push our call button to order food. Said employee starts spraying Febreze all over the theater...which is something she should have done an hour before people sit down, not with a half full theater. Febreze is the first course evidently. So with Febreze in my mouth & eyes I order a few items for my husband and I. Food was fine, my standards were pretty low, it’s still theater food. At the end of the movie a receipt for something we didn’t order gets brought for us to sign. I figure it’s the girl next to us based on the food description. I ask Febreze employee about our receipt, she acts annoyed and bothered answers with, “well I’m gonna clean this table first!” That’s fine, I’m not going to beg to leave a tip. I get up and leave. Horrible service, a bunch on unsupervised teenagers.
Écrit le 22 août 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Undrea F
29 contributions
3,0 sur 5 bulles
juill. 2018 • En couple
The movie was great! The food was horrible. It was cold and old. The server was not attentive. She asked for payment when we ordered but did not bring my card back until the movie was ending. It took 15-20 minutes before our order was taken. They were not busy at all but maybe something else distracted them

Écrit le 1 juillet 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

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