The Feast at Mokapu
The Feast at Mokapu
4.5
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4.5
200 avis
Excellent
141
Très bon
20
Moyen
22
Médiocre
10
Horrible
7
Peter2150
Dallas, Texas129 contributions
sept. 2024 • En couple
The facility is very nice, the feel is intimate the way they do it with the lawn seating with the ocean as a backdrop. The staff were excellent, and the show itself was wonderful. The folks who put on the show were outstanding and it made the evening. The only negative was the food came out cool and the quality of the food was average at best. Considering the price point, it should’ve been, one of the best meals I’ve ever had, and it was not . Go and enjoy and you will, just do not expect the meal to be special, the show is the star of the of the evening…
Écrit le 28 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aloha Peter,
Thank you for taking the time to share your feedback about your recent experience at the Feast at Mokapu Luau. We're delighted to hear that you enjoyed the intimate atmosphere, excellent staff, and the wonderful show. However, we're disappointed to learn that the food did not meet your expectations. We do strive to provide an experience that exceeds our guests' expectations and therefore your feedback is very important to us. We would love to discuss this further with you. Please feel free to send us an email at Feastatmokapu@andaz.com. Mahalo!
Écrit le 2 octobre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Leeanna W
Apple Valley, Californie15 contributions
sept. 2024 • Entre amis
The food was so good. Loved the variety. Excellent service (thank you Conner) drinks were on point. I loved all the interactive activities (tattoos and designing a piece of fabric) the photos were good and so easy to access. the show was so entertaining and informative. It was great. the setting was breathtaking. Highly worth the $.
Mahalo to the staff.
Mahalo to the staff.
Écrit le 25 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aloha Leeanna,
Thank you for taking the time to share your detailed feedback about your recent experience with us at the Feast at Mokapu Lu'au. We’re thrilled to hear that you enjoyed the food, excellent service from Conner, our interactive activities, and that the lu'au was informative and entertaining. Your kind words and appreciation for our staff mean a lot to us, and we can't wait to welcome you back for another memorable evening! Mahalo!
Écrit le 2 octobre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Monica levi
3 contributions
sept. 2024 • En couple
It’s a good option given the available choices but WAY overpriced for what it is. The venue is beautiful. The entertainment is average. The food is pretty bad. There is an open bar which might increase the value for heavy drinkers but for us it was massively overpriced all things considered. But it was more intimate and well run than most other options.
Écrit le 24 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aloha,
Thank you for taking the time to share your feedback about your recent experience at the Feast at Mokapu Luau. We're glad to hear that you appreciated the beautiful and intimate venue. However, we are disappointed to learn that your experience did not meet your expectations. We strive to provide an experience that exceeds our guests' expectations, and your feedback is very important to us. We would love to discuss this further with you. Please feel free to send us an email at Feastatmokapu@andaz.com.
Écrit le 2 octobre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
GatorNurse
Orlando, Floride86 contributions
My husband and I were staying at the Andaz, which I planned for months. I decided to book seats for the Luau on our last night in Maui. We were so excited as this was our first luau and our first trip to Hawaii!
The evening started great. We got there a little early, checked in, were served welcome drinks, and shown to our table. We checked out the activities- tattoos, photos (free digital download- love!). As it got closer to the start of the show, we sat down. We talked to a couple at our table on their honeymoon. We were having a great time. We noticed that there were 4 seats still open at the table.
Right as the show started, four kids (had to be 11 or under) sat down. Their parents all sat at a table nearby and had a nice time while we listened to their loud kids throughout the show. There was almost no parental supervision. They talked and laughed loudly, complained about the food. During part of the show, they stood in the back dancing and mimicking the hula dancers. They are laughing loudly again.
My husband did politely point out to 2 separate employees that the kids were being disruptive but nothing was done. Our server didn’t pay much attention to our table, probably because of the kids.
The worst part was after this ordeal. My husband wrote a review on here about his experience. Within a few hours, someone from Andaz responded to his review publicly and asked him to send an email. I sent the email on Friday. It is now Wednesday and I have not heard a peep. So that tells me that their public response was all for show, they actually don’t care about our terrible experience. This is not the way I wanted to end my stay in Maui and definitely not extending the Aloha spirit.
The evening started great. We got there a little early, checked in, were served welcome drinks, and shown to our table. We checked out the activities- tattoos, photos (free digital download- love!). As it got closer to the start of the show, we sat down. We talked to a couple at our table on their honeymoon. We were having a great time. We noticed that there were 4 seats still open at the table.
Right as the show started, four kids (had to be 11 or under) sat down. Their parents all sat at a table nearby and had a nice time while we listened to their loud kids throughout the show. There was almost no parental supervision. They talked and laughed loudly, complained about the food. During part of the show, they stood in the back dancing and mimicking the hula dancers. They are laughing loudly again.
My husband did politely point out to 2 separate employees that the kids were being disruptive but nothing was done. Our server didn’t pay much attention to our table, probably because of the kids.
The worst part was after this ordeal. My husband wrote a review on here about his experience. Within a few hours, someone from Andaz responded to his review publicly and asked him to send an email. I sent the email on Friday. It is now Wednesday and I have not heard a peep. So that tells me that their public response was all for show, they actually don’t care about our terrible experience. This is not the way I wanted to end my stay in Maui and definitely not extending the Aloha spirit.
Écrit le 18 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Fernando S
22 contributions
It’s our first time in Hawaii and our first time staying at Andaz in Hawaii. We honestly had nothing but great experiences at Andaz which is why I’m posting this review in a separate review from the hotel.
This whole dinner experience is about 300 hundred per person so about 600 for couple. I’m not exactly sure because my wife booked it.
Anyways. We arrived and we were greeted with some drinks and some lays made of shells. We sat across newly weds and four seat next to us stayed empty until the show started.
We did some print work, took a couple of professional pictures and got some temporary tattoos right before the show started.
We watched the sunset and the darkening backdrop served as a beautiful almost movie like scene that complimented the performances
I got a couple of drinks for me and my wife and we sat down for the show. Everything at this point was going excellent and I thought we had made a great choice for dinner.
This beautiful lady with an excellent voice welcomed us and started a story. At this point is when everything went downhill. Those empty 4 seats were filled up with 4 kids in their teens and maybe younger. They had been running around all up until the show started so that’s why the seats were empty.
3 couples sat across our table in their own table with no children. They had decided to pawntheir spawn on our table. No supervision and no one keeping them quiet or keeping them in control.
These 4 kids ran around the bar and across the lawn in what it appeared to be their own show where they mimicked the performance across the lawn. all while screaming, chasing each other and being loud.
These kids would take turns between mimicking the performers and running to our table to snack on food. All while being extremely rude and loud.
I was trying to pay attention to the story and the performance but at times I couldn’t hear the person with the microphone because these children were screaming and being loud. I’m guessing this was worse for those in the back closer to the bar.
I tried to tell a waiter to please do something about the disturbance and noise and he responded with “what you want me to do?” I don’t know maybe get their parents to control their children and if they can’t or won’t maybe ask them to leave?
Obviously that waiter wasn’t going to do much. So I asked our waiter or the guy that appeared to be in charge of our table and again he was no help at all.
If anything at this point the guy in charge of our table was plain ignoring our table since half of the table were kids who weren’t going to tip so I’m guessing he found something else to do.
I was never asked for a drink refill or I needed anything. The food was ok. The fish and the pork were my favorites but as you can see it was not much more than a sad bento box.
On the other hand other tables were getting drinks and even more food.
This event was advertised as unlimited drinks and food but when you have no one to attend you or care about your experience it’s all just a big gimmick.
I just want to make it clear. I don’t have a problem with parents taking their kids out to dinner. There was plenty of other children there sitting WITH their parents. They even had high seats for toddlers.
However, my whole problem is that these 3 or 4 couples enjoyed a beautiful dinner while they pawned their loud children on our table and let them run ammock ruining the experience of many other people not just us. My issue is also that the staff was less helpful than the staff at your local chillies.
I worked in restaurants like Olive Garden and Carrabbas when I was in high school and college and I can tell you this much. This kind of nonsense wouldn’t fly in a 20 dollar dinner.. why was it ok at this kind of dinner?
I ended up going to our room sober, hungry and P off. I probably would have gotten a better experience ordering room service and watching the show from our ocean view room. I would not recommend this to anyone.
This whole dinner experience is about 300 hundred per person so about 600 for couple. I’m not exactly sure because my wife booked it.
Anyways. We arrived and we were greeted with some drinks and some lays made of shells. We sat across newly weds and four seat next to us stayed empty until the show started.
We did some print work, took a couple of professional pictures and got some temporary tattoos right before the show started.
We watched the sunset and the darkening backdrop served as a beautiful almost movie like scene that complimented the performances
I got a couple of drinks for me and my wife and we sat down for the show. Everything at this point was going excellent and I thought we had made a great choice for dinner.
This beautiful lady with an excellent voice welcomed us and started a story. At this point is when everything went downhill. Those empty 4 seats were filled up with 4 kids in their teens and maybe younger. They had been running around all up until the show started so that’s why the seats were empty.
3 couples sat across our table in their own table with no children. They had decided to pawntheir spawn on our table. No supervision and no one keeping them quiet or keeping them in control.
These 4 kids ran around the bar and across the lawn in what it appeared to be their own show where they mimicked the performance across the lawn. all while screaming, chasing each other and being loud.
These kids would take turns between mimicking the performers and running to our table to snack on food. All while being extremely rude and loud.
I was trying to pay attention to the story and the performance but at times I couldn’t hear the person with the microphone because these children were screaming and being loud. I’m guessing this was worse for those in the back closer to the bar.
I tried to tell a waiter to please do something about the disturbance and noise and he responded with “what you want me to do?” I don’t know maybe get their parents to control their children and if they can’t or won’t maybe ask them to leave?
Obviously that waiter wasn’t going to do much. So I asked our waiter or the guy that appeared to be in charge of our table and again he was no help at all.
If anything at this point the guy in charge of our table was plain ignoring our table since half of the table were kids who weren’t going to tip so I’m guessing he found something else to do.
I was never asked for a drink refill or I needed anything. The food was ok. The fish and the pork were my favorites but as you can see it was not much more than a sad bento box.
On the other hand other tables were getting drinks and even more food.
This event was advertised as unlimited drinks and food but when you have no one to attend you or care about your experience it’s all just a big gimmick.
I just want to make it clear. I don’t have a problem with parents taking their kids out to dinner. There was plenty of other children there sitting WITH their parents. They even had high seats for toddlers.
However, my whole problem is that these 3 or 4 couples enjoyed a beautiful dinner while they pawned their loud children on our table and let them run ammock ruining the experience of many other people not just us. My issue is also that the staff was less helpful than the staff at your local chillies.
I worked in restaurants like Olive Garden and Carrabbas when I was in high school and college and I can tell you this much. This kind of nonsense wouldn’t fly in a 20 dollar dinner.. why was it ok at this kind of dinner?
I ended up going to our room sober, hungry and P off. I probably would have gotten a better experience ordering room service and watching the show from our ocean view room. I would not recommend this to anyone.
Écrit le 11 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aloha Fernando, thank you for taking the time to share your feedback about your recent experience at the Feast at Mokapu Luau. We are disappointed to hear that your experience did not meet your expectations, and we apologize for the disruptions and the lack of attentiveness from our team. We strive to exceed our guests' expectations, and your feedback is very important to us. We would love to discuss this further and address your concerns. Please feel free to email us at Feastatmokapu@andaz.com. Mahalo.
Écrit le 11 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
MooshLA
Calabasas, Californie593 contributions
sept. 2024 • Entre amis
What a gorgeous setting - the photos you'll walk away from with the Hulu dancers and musicians framed between swaying palm trees, an unreal sunset and the whoosh of approach waves hitting the shoreline all set under a mesmerizing live performance of classic Hawaiian folk tunes - its all right there. That alone is worth the experience. The service is good and attentive and the unlimited bar is just icing on the cake. The food is very good although when I inquired about the experience and again when I registered with my hotel concierge, I was very specific that I had dietary restrictions (I'm pescatarian) and if I could be accommodated as most of the luau's are so focused on pig and beef and chicken. I was told my restrictions would not be an issue and then here comes the bento boxes which were pre portioned with each course (for style and efficiency) however that meant all the items mixed on one plate. The server wasn't very interested in helping me out so I picked around the edges. For that reason, I would not return so I do hope they're reading this to get it right as you can't assume that everyone eats pig, beef and chicken - not very inclusive.
The show and performance was perfect - not campy as some can get. Talented performers throughout a narrated experience - and again the setting just can't be outdone. Free validated valet is a nice plus as well. Pricing is on the higher side - I compare to a dinner and Broadway show which is around the same amount of time and its still priced well above that NYC experience so if that helps, not sure it makes sense.
The show and performance was perfect - not campy as some can get. Talented performers throughout a narrated experience - and again the setting just can't be outdone. Free validated valet is a nice plus as well. Pricing is on the higher side - I compare to a dinner and Broadway show which is around the same amount of time and its still priced well above that NYC experience so if that helps, not sure it makes sense.
Écrit le 9 septembre 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aloha,
Thank you for taking the time to share your feedback about your recent experience at the Feast at Mokapu Luau. We're delighted to hear that you enjoyed the stunning setting, our talented performers, and the overall atmosphere. However, we're disappointed to learn that the food did not meet your expectations, and we sincerely apologize that your dietary needs were not accommodated. We do strive to provide an experience that exceeds our guests' expectations and therefore your feedback is very important to us. We would love to discuss this further with you. Please feel free to send us an email at Feastatmokapu@andaz.com. Mahalo!
Écrit le 11 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
nic16305
9 contributions
août 2024 • En couple
If you're looking to experience a luau while you are visiting Maui, we highly recommend the Feast at Mokapu. It's held at the Andaz Maui at Wailea hotel, which is a very busy but cool hotel to see, and the experience is steps from the beach and overlooking the water. We purchased premium seats, which were individual tables in the front row; completely worth it for couples who are there on a honeymoon or celebrating an anniversary (like we were). A professional photographer took pictures of couples and families for free, which was a nice touch. There was an open bar and entertainment from the moment you arrive. We felt that the staff did a great job making us feel welcome and involved in the experience. The dinner was truthfully just okay (dry), although the appetizers were good, but there is plenty of food offered. Watching the sunset, while you're having dinner and experiencing the show, is a 10 out of 10. Plus, the entertainers were amazing!
Écrit le 28 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aloha,
Thank you for taking the time to share your detailed feedback of your recent experience with us at the Feast at Mokapu Lu'au. We are so glad to hear that you had a wonderful time and enjoyed the show, professional photography and the ambiance. Thank you for sharing your feedback on the food as we will ensure our culinary team can better improve on these aspects. We hope you had a wonderful rest of your anniversary trip on Maui and hope to welcome you back in the future to our resort. Mahalo!
Écrit le 4 septembre 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Claire A
12 contributions
juill. 2024 • En couple
We did this luau as part of our honeymoon, and we both wish we'd spent the money in another way. For the price, the setup and food felt cheap and mediocre. It had been advertised as the most luxurious luau on Maui, but we did not get that vibe at all. The overall vibe and performance was kind of commercial and cheesy. We had a hard time understanding the performers/emcee and the most interesting/exciting performance was the quick fire dance at the very end. The setting is beautiful, overlooking the sunset right by the water, but I'd save your money and get dinner overlooking the luau at Morimoto in the Andaz instead - we wished we'd done this. Would pass on this luau.
Écrit le 12 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aloha Claire, thank you for taking the time to share your feedback about your recent experience at the Feast at Mokapu Luau. We are disappointed to hear that your experience did not meet your expectations. We do strive to provide an experience that exceeds our guests' expectations and therefore your feedback is very important to us. We would love to discuss this further with you. Please feel free to send us an email at Feastatmokapu@andaz.com Mahalo!
Écrit le 12 août 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
PamWashington_DC
McLean, Virginie51 contributions
Beautiful setting and dances. The sun was super hot so bring a hat and sunglasses. The food was just okay. Service was good and they took pictures and gave us pretty shell necklaces.
Écrit le 6 août 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aloha Pam, thank you for taking the time to share your feedback about your recent experience at the Feast at Mokapu Luau. We're delighted that you enjoyed the beauty of our resort, hula performance and the service provided. However, we are disappointed to hear that your experience with the food did not meet your expectations. We do strive to provide an experience that exceeds our guests' expectations and therefore your feedback is very important to us. We would love to discuss this further with you. Please feel free to send us an email at Feastatmokapu@andaz.com. Mahalo!
Écrit le 7 août 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Enjoyvacay
2 contributions
The hotel is beautiful and the background was fantastic. The food was awful unfortunately and the service was mediocre. The show was really great in particular the fire show.
Écrit le 26 juillet 2024
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Aloha, thank you for taking the time to share your feedback about your recent experience at the Feast at Mokapu Luau. We're delighted that you enjoyed the beauty of our resort and the show. However, we are disappointed to hear that your experience with the food and service did not meet your expectations. We do strive to provide an experience that exceeds our guests' expectations and therefore your feedback is very important to us. We would love to discuss this further with you. Please feel free to send us an email at Feastatmokapu@andaz.com. Mahalo!
Écrit le 29 juillet 2024
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
Is there any benefit of getting the premium seating ($250) vs the classic seating for $200?
Rédigé le 16 février 2020
Classic seating is enough. It's quite an intimate setting, the stage is raised and wherever you're seated, you'll have a good view. We paid for classic and we're seated right at the front.
Rédigé le 17 février 2020
Is there anywhere I can buy the haupia tartlettes that were served at luau?
Rédigé le 11 février 2019
Is the luau wheelchair accessible?
Rédigé le 3 octobre 2019
We're going to be staying at the Andaz next month and saw they offered a luxury luau. The price is high at $200 pp and the website description on ohana style meal is very vague, what kind of food is served and what kind of cocktails or other drinks are available for that price?
Rédigé le 13 septembre 2018
The food wasn’t good. I saw guest of the Andaz watching from the pool area or from their own cabana. I would suggest doing dinner at a restaurant and reserving a Cabana to watch the show.
Rédigé le 1 janvier 2021
hi there, do you have available transport from the cruise ship in Kahului ?
Rédigé le 23 juillet 2018
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