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3,0
Nº 2 sur 2 établissements avec services limités à Ponce
Les étoiles permettent d'indiquer le niveau de qualité général des services et équipements de l’établissement. Cet établissement est classé selon Giata.
Emplacement
Calle Ramon Power Edif Fullana, Ponce 00733 Porto Rico
Mavs Boutique At Ponce
2 avis
Vous rendre
Plutôt propice à la marche
Les endroits où séjourner sont notés selon une échelle de 0 à 100. Plus la note est élevée, plus il est facile de trouver des restaurants et des activités à distance de marche.
The ONLY positive thing I can say about this location is the proximity to Combate beach, otherwise, this place should be shut down. The property number they have listed is a 305 number that NO ONE answers calls or texts. They don’t answer emails. Not before your reservation, not during and definitely not after! The person in charge of that phone is “Bebita” who has no profesional mannerism whatsoever, she should definitely NOT be in the hospitality industry. She doesn’t even live on the island, by the looks of it she’s somewhere on South Beach too busy to answer anybody’s calls, texts or emails. I was 10 minutes away from the property with no information on how to access the studio “deluxe” I had already paid in full for 7 days. I happen to find a number of a maintenance guy that was as helpful as he could possibly be. To make a really LONG STORY short, I was moved three times to three different units and ALL three lacked BASIC sanitation and cleanliness issues that should be PLAIN AND SIMPLE BASIC protocol!!! In no way shape or form was I expecting or asking for service/amenities of the Ritz Carlton or The Waldorf. The lack of sanitation and cleanliness that this property has is really concerning and in my years living and visiting the island, even with older properties, I had never come across such situation. I was promptly greeted by live roaches in the kitchen, I think I may have interrupted their 4pm coffee break, pubic hairs and soap residue in the tub from the previous guest, multiple hairs in the beds, bodily fluid stain in the sheets (it was obvious that the bed sheets had not been changed from the previous guest) a dead bug on the bathroom towel sitting on the rack, food from the previous guest in the fridge, fridge gasket strip had mold, the whole interior of the fridge was wiped down and the paper towel came out yellow, no hot water, the beds sit as low as below your knees and hard as a rock (might as well sleep on an air mattress), they refill the dishwashing detergent with what seems like Ajax powder that sits all the way at the bottom of the container, the third unit had two floors with only one Air Conditioning console that barely cooled the second floor, even less the first floor, concrete floor is way more comfortable than the futon “bed”the property advertises and there’s only one TV downstairs. The tiled staircase in that two floor unit is a huge accident to happen for parents traveling with children, it’s all tiled, sharp and slippery. The outdoor pool has no steps, just two of the old school metal in-pool ladder/rails. The pool did not have enough water, they had a water hose floating in it, the pool is surrounded by slippery tile, no safety pool ring to be found on premises which I’m pretty sure is code, and if I needed anymore confirmation that this property is a standing red flag, every single unit was empty, we were the only ones there, on spring break. There’s no office or staff on-site. I checked out the following morning and Paola agreed to refund the remaining of my stay, they initially overcharged me when I booked, they overcharged me for one night, I messaged and called everyone that I could get ahold of…Bebita Labatut ignored my requests to correct the amount that should have been refunded and ignored the request to make the necessary arrangements to return the funds to a working card as the original form of payment, the bank account had been closed due to unforeseen circumstances. What was the solution offered you may ask? She suggested taking legal action against booking.com although MAV took the payment out of my account and not booking.com! In order to get my money back I had to file a case with my bank where I was able to get my money back, thankfully. STAY AWAY FROM MAVS COMBATE AND also BEWARE of the property they have in Ponce which is also flooded with negative reviews. I would not be surprised if they pay people to leave positive reviews because boy oh boy, what a disaster of a property and staff!!!
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Date du séjour : mars 2024
Rapport qualité-prix
Chambres
Position
Propreté
Service
Literie
Type de voyage : A voyagé en famille
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
My and my friend stayed here for a few nights over Spring Break. This place was perfect for our stay in Ponce. It was clean with air-conditioning in each room. I slept like a baby on a comfy bed. The super-soft towels and excellent water pressure in the shower was perfect after a long day at the beach. There was a spacious kitchen, but we ate out every meal. At night we were able to walk to the center of Ponce. We felt safe and had such a fun time. Plus we used the balcony all night to breathe in the fresh Puerto Rican air.
Lire la suite
Date du séjour : avril 2022
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Cet établissement ne correspond pas à ce que vous cherchez?
Plus de choix s'offrent à vous dans la région de : Ponce.
FOURCHETTE DE PRIX
144 $ - 274 $ (selon les tarifs moyens d'une chambre standard)
EMPLACEMENT
Les CaraïbesPorto RicoPonce
Les prix sont fournis par nos partenaires et représentent le tarif moyen d'une nuitée. Ils pourraient ne pas comprendre tous les frais et les taxes. Les frais et les taxes indiqués ne sont que des estimations. Merci de consulter nos partenaires pour en savoir plus.
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Mavs Boutique At Ponce (Porto Rico) - tarifs 2024 mis à jour et avis Hôtel - Tripadvisor
Foire aux questions à propos de Mavs Boutique At Ponce
Quelles attractions populaires sont à proximité de Mavs Boutique At Ponce?
Parmi les attractions à proximité, on trouve notamment Musée d’art de Ponce (0,5 kilomètres), Parque de Bombas (0,8 kilomètres) et Catedral de Ponce - Nuestra Señora de Guadalupe (0,8 kilomètres).
Y a-t-il des sites historiques à proximité de Mavs Boutique At Ponce?
De nombreux voyageurs adorent visiter El Museo Castillo Serralles (1,7 kilomètres), Parque de Bombas (0,8 kilomètres) etTibes Indigenous Ceremonial Center (4,3 kilomètres).
