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Mercure Nottingham City Centre Hotel

Voyageur (324)
Chambre et suite (134)
Salle à manger (17)

À propos

Position
Propreté
Service
Rapport qualité-prix
Les commodités de l'établissement
Restaurant
Bar/lounge
Internet haute vitesse gratuit (Wi-Fi)
Service aux chambres
Centre sportif/Salle d'entraînement
Accessible en fauteuil roulant
Centre d'affaires avec accès Internet
Hôtel non-fumeurs
Nettoyage à sec
Personnel polyglotte
Petit-déjeuner offert
Salle de réception
Salles de conférence
Salles de réunion
Service de buanderie
Wi-Fi public
Voir plus
Les caractéristiques de la chambre
Climatisation
Chambres non-fumeurs
Suites
Bon à savoir
STYLE D'HÔTEL
Situé au centre-ville
Intermédiaire
CATÉGORIE D'HÔTEL

Emplacement

Vue complète
100Super pour les marcheurs
Note : 100 sur 100
278Restaurantsdans un rayon de 0,5 km
99Attractionsdans un rayon de 0,5 km
1 370Avis
452Photos
18Foire aux questions
2Conseils sur les chambres
Note attribuée
  • 515
  • 480
  • 229
  • 81
  • 66
Période de l'année
Type de voyageur
Langue
  • D'autres langues
  • Filtrer
  • français
+1
Il est dans un ancien immeuble sur une rue piétonne ce qui oblige à marcher un peu depuis le parking (qui par contre n’est pas cher grace à un ticket de réduction donné par l’hôtel). Grande chambre et petite salle de bain. Belle décoration évoquant le voyage et l’histoire
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Réponse de la part de GuestRelations L, General Manager chez Mercure Nottingham City Centre Hotel
Réponse envoyée 29 juin 2018
Dear GuyC871, Thank you so much for your review. I am so pleased you loved the historic building our hotel is located within and this added to the overall enjoyment of your stay with us. Thank you for your kind comments with regards to our breakfast offering. I am delighted you were able to end your stay with us with a most enjoyable breakfast. Thank you finally for choosing to stay with us on this occasion. The team and I very much hope we will have the pleasure to be able to welcome you back in the future. Kindest regards Chris Butler General Manager
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+1
Bien situé, en plein centre ville de Nottingham, dans une belle demeure, nous eûmes la très agréable surprise au check in, ayant réservé une petite chambre, d'être surclassés dans une très grande chambre à thème. Cet hôtel a reçu dans son histoire plusieurs personnalités et
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Réponse de la part de GuestRelations L, General Manager chez Mercure Nottingham City Centre Hotel
Réponse envoyée 22 mars 2018
Dear Gunther37, Thank you so much for your review. I am delighted you enjoyed your stay us and appreciated the upgrade to room 102 which is one of our Privilege rooms. Indeed this room is themed due to Notts County signing a contract to form their football club in 1862 in this very room. The team and I really do appreciate your comments and thank you for choosing to stay with us. We very much hope we have the pleasure of being able to welcome you back in the future. Kindest regards Chris Butler General Manager
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Cet hôtel est très bien placé pour une visite du centre historique de Nottingham, mais nous avons eu un accueil plutôt mitigé. Pas désagréable, mais neutre y compris au petit-déjeuner. surtout les chambres sont très petites et malgré une température extérieure relativement
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Réponse de la part de Victoria C, Manager chez Mercure Nottingham City Centre Hotel
Réponse envoyée 7 sept. 2017
Thank you for taking your precious time to review your recent stay with us, I am delighted you felt the hotel is perfectly placed within the city. Your feedback on the level of service and ambience of the hotel is well received. I am sorry to hear this was the case on this occasion, I can assure you this was not our intention. We strive to ensure each and every guest has a positive and memorable stay with us, Your feedback is very well received and we will certainly take action on your comments. We do hope to have the pleasure of welcoming you back in the very near future in order to restore your confidence in our product. Kind regards, Victoria Crampton Guest Relations
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L'hôtel est idéalement situé, dans le centre-ville, et malgré tout assez bien accessible en voiture. L'accueil est excellent, très aimable, mais les chambres sont vraiment très petites (impossible d'y ouvrir ma grosse valise) tout comme la salle d'eau. Le chauffage/climatisation
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Réponse de la part de Linforth, Operations Manager chez Mercure Nottingham City Centre Hotel
Réponse envoyée 2 juill. 2016
Dear Jean-Marc, Thank you very much for your review. Firstly may I apologize for your disappointment with the size of the room. We do advertise and try to be as honest as possible in our description of all room types to hopefully manage our guests expectations. We also hope that we provide enough information for all potential guests to make an informed decision as to which room type would be most suitable for their needs. We mention that our city pad rooms are 'small' and provide measurements of the room. We have various room types within the hotel, Classic doubles, privilege rooms and suites which are all larger and would most certainly provide that additional space you would desire. Thank you so much for your kind comments about the team here, it is very much appreciated. I very much hope we are able to welcome you back to Mercure Hotel Nottingham where next time you will choose a larger room type which I am sure you would be most pleased with. Kindest regards Chris Butler Operations Manager
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J'ai séjourné 1 nuit dans cet hôtel et c'est la troisième fois que j'ai une chanmbre qui n'est pas digne d'un hôtel Mercure : très petite, bruyante car j'entendais les pas du voisin du dessus. Accueil le dimanche soir pas terrible du tout, très expéditif, avec en prime pas de
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Avis recueilli en partenariat avec Accorhotels.com
Réponse de la part de Linforth, Operations Manager chez Mercure Nottingham City Centre Hotel
Réponse envoyée 21 nov. 2015
Dear guest, Thank you so much for your review. Firstly, I would like to apologise for you not having received your complimentary drinks voucher as part of your Le Club level status. I do apologise for this. I understand these things can from time to time be missed but it is certainly not intentional. Please do not hesitate to mention it on check in at any hotel if they fail to hand you this voucher. I do however apologise again for us missing it on your last stay with us. As a hotel built in 1822 all of our rooms come in various shapes and sizes, even when comparing two rooms from the same room category. That is just the nature of a hotel of this age unlike modern hotels that build all rooms the same shape and size. I can see from your past stays you have booked a privilege room and classic double. Our privilege rooms are larger than classics so that may also have something to do with you experiencing different sizes of rooms when you stay. Thank you once again for your review. We really do appreciate this feedback. I very much hope we can welcome you back to Mercure Hotel Nottingham once again upon your next visit to the city. Kindest regards Chris Butler Operations Manager
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Précédent
Catégories d'album
Toutes les photosVoyageurChambre et suiteSalle à manger Centre d'affaires et salles pour événements
Wardrobe contains decent hangers, ironing board and iron, kettle and ameneties
PrécédentSuivant
12345627
Dear KerryZupp, Thank you for your message. Thank you for taking the time to further reply. Any guest that is not satisfied with any resolution after their stay can choose to leave a TripAdvisor review or alternatively I welcome being personally contacted. I can be contacted by phone or email and welcome any feedback whether good or bad. I appreciate many guests rather choose the method of TripAdvisor rather than contacting the manager of a hotel to personally discuss their stay and experience. I appreciate and respect you have chosen the option of leaving a review. Of course if I am not on duty and therefore not contactable I can either get in touch upon my return or my Operations Manager would certainly have done so. I very much hope we will have the pleasure of being able to welcome you back in the future where I hope we can deliver a much better experience to you. Kindest regards Chris Butler General Manager
0 vote
Is this near motorpoint Arena and the train station
Dear JCT1962, Thank you for your message. I can confirm Mercure Nottingham is located close to both the Motorpoint Arena and Nottingham Train Station. Nottingham Train station is located 10 minutes walk from the hotel or is 1 tram stop away. The tram stop to exit the tram at is Lace Market. We are then 1 minute away by foot. Motorpoint Arena is located aprox 5 minutes away by foot. It is located at the foot of our road. Kindest regards Chris Butler General Manager
1 vote
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Dear Saffy1999, Thank you for your message. I am very sorry for having not seen your question on this platform to assist. I am pleased to see you were however inundated by previous guests and thank them for providing answers. I am delighted you enjoyed your stay with us and thank you and your husband for allowing us to be part of such a special occasion. I very much hope the team and I can welcome you back soon. Kindest regards Chris Butler General Manager
1 vote
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Do you have a room with a jacuzzi?
Dear RA, Thank you for your message. No bedroom has a jacuzzi within it but all bedrooms do have en suite facilities. If we can assist further in anyway, please do let me know. Kindest regards Chris Butler General Manager
0 vote
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PrécédentSuivant
1234
"Eviter les chambres qui sont côté rue car bruyantes"
"Je pense que les chambres au dernier étages sont plus calmes"
FOURCHETTE DE PRIX
67 $ US - 187 $ US (selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
nottingham comfort inncomfort inn nottingham
EMPLACEMENT
Royaume-UniAngleterreNottingham
NOMBRE DE CHAMBRES
76
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