Very good location and excellent quality/price. Staff is professional and friendly. Breakfast need to improve but for the price it's ok. Building is new and in good shape. Family owned witch make difference on welcoming guest.
We arrived at Residencial Horizonte after a long drive from Nelspruit. It was already night time. The reception staff were very surprised to see us. I had confirmed booking for 2 double rooms. The staff informed us that they don’t have any vacant rooms that night and was laughing at the situation. After one of the other guests of the hotel (who was our translator as the staff didn’t speak much English) insisted to call the owner, they finally tried to do something, but he was hanging up on them every time they attempted to explain the situation. They left us without any explanation nor suggestion of the alternative solution. Very disappointing service.
Quarto espaçoso, limpeza irrepreensível. TV, AC e wi-fi funcionam muito bem. Recomendo. Fiquei lá em três datas diferentes e não me desiludi. Os quartos das traseiras são preferíveis pois não se ouve ruído do transito da avenida.
El personal es muy cordial, cuenta con seguridad las 24hs en la puerta y la ubicación esta bien, con un KFC y una pizzeria en la esquina y supermercados a la vuelta. La catedral está a 5-6 cuadras, caminamos mucho por la zona y nos pareció seguro. Ofrece un rico desayuno con frutas, leche, te, cafe, cereales, huevos y salchicha. La habitación es muy confortable, el aire acondicionado y la ducha funcionaron perfecto, pudimos descansar mucho.
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