Dear Sarah, Thank you for your inquiry. Yes, definitely you can use the facilities even prior to your check-in and after check-out time. On arrival, your luggage will be kept in our luggage room and our team will inform you whenever the room is ready for check - in. Meanwhile, if you could kindly provide me with your reservation details in private message so I can assist you further with your inquiry about half board supplement. Thank you. Kind regards, Ziad Sleiman Executive Assistant Manager - Operations

Perdón por responder tarde Pero no sé francés pero en la aplicación hay un botón que dice mostrar traducción Espero se de cuenta abrazo 🤗

Dear Ymes, Thank you for your interest to Bab Al Shams Desert Resort & Spa. In reference to your queries, please note that we can’t take a pre-authorization on a debit card, it only works on a Credit card. The deposit amount will depend on the kind of package you will book (Bed and breakfast only or Halfboard which includes Breafast and Lunch or Dinner). If Bed and breakfast only, we require 1000 AED deposit per night. However if you prefer not to leave any deposit, all incidentals can be paid in the outlets directly, the room stays without signing privilege. Should you require any further assistance, please call us at +971 4 809 6498 for room reservations queries. Thank you and we look forward to welcoming you to Bab Al Shams Desert Resort & Spa. Kind regards, Ziad Sleiman Executive Assistant Manager - Operations

Dear Sara, Thank you for your interest to Bab Al Shams Desert Resort & Spa. If you wish to avail our day use package, please see below options for you to choose from: Pool Access without lunch during weekdays (Sunday to Thursday) AED 290 per adult and and AED 150 for children 5-12 years old Pool Access without lunch on Fridays, Saturdays and Public Holidays AED 395 per adult and and AED 200 for children 5-12 years old Pool Package + Lunch during weekdays (Sunday to Thursday) AED 395 per adult and AED 190 for children 5-12 years old Pool Package + Lunch (excluding beverages) on Fridays, Saturdays and Public Holidays AED 525 per adult and AED265 for children 5-12 years old Children under 5 years old are complimentary Dinner Options: A. Al Hadheerah Restaurant AED 450 per person (Saturday to Wednesday excluding Public Holidays) - price includes VAT, still water and canned soft drinks. AED 520 per person (Thursday & Friday) - price includes VAT, still water, canned soft drinks and spectacular fireworks display. Premium Alcoholic beverages, extensive grape beverage list, fresh juices, cocktails and mocktails are available at a surcharge. Children below 4 years complimentary and from 5 to 12 years old receive 50% discount on buffet B. Al Forsan Restaurant Daily dinner buffet is available for AED 190 per person (food only) expect during theme nights. C. Masala Restaurant - serving ala carte D. Le Dune Pizzeria - serving ala carte E. Al Sarab Rooftop - serving ala carte For any further inquiries, please do contact us at +9714 809 6100. Thank you and we look forward to welcoming you to Bab Al Shams soon. Kind regards. Ziad Sleiman Executive Assistant Manager - Operations