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Mitsui Garden Hotel Kyoto Shinmachi Bettei

Voyageur (415)
Chambre et suite (204)
Salle à manger (44)
Certificat d'Excellence

À propos

Position
Propreté
Service
Rapport qualité-prix
Certificat d'Excellence
Les commodités de l'établissement
Restaurant
Internet haute vitesse gratuit (Wi-Fi)
Accessible en fauteuil roulant
Buanderie libre-service
Concierge
Hôtel non-fumeurs
Nettoyage à sec
Personnel polyglotte
Service de buanderie
Spa
Wi-Fi public
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Les caractéristiques de la chambre
Climatisation
Réfrigérateur en chambre
Chambres adaptées aux personnes à mobilité réduite
Chambres familiales
Chambres fumeurs disponibles
Chambres non-fumeurs
Suites
Bon à savoir
STYLE D'HÔTEL
Branché
Intermédiaire
CATÉGORIE D'HÔTEL
565Avis
685Photos
19Foire aux questions
1Conseil sur les chambres
Note attribuée
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Hotel très bien situé, trés chic. La devanture ne ressemble pas aux grands hotels de la ville. L'entrée ressemble à un ryokan avec tous ce bois et son petit jardinet. les chambres sont spacieuses, c'est très propre. le petit déjeuner est très correct, on retrouve les saveurs du
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Réponse de la part de fronts6, マネージャー chez Mitsui Garden Hotel Kyoto Shinmachi Bettei
Réponse envoyée 7 nov. 2018
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking the time to share your valuable comment with us. It brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a small historical street called Shinmachi, and that makes our guests feel a special atmosphere that you can only feel in certain area in Kyoto. Also we really appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (Hospitality) improvement. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service. Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon. Front Office Manager
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Plutôt bien situé même si ce n'est pas en hyper centre. L'hôtel est très calme, propre. Les chambres sont un peu petites lorsque l'on a deux valises. Le personnel à la réception parle correctement l'anglais. Un "Onsen" (Spa avec eau chaude) est disponible gratuitement. Seul
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Réponse de la part de front s, マネージャー chez Mitsui Garden Hotel Kyoto Shinmachi Bettei
Réponse envoyée 16 août 2018
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment. We are sorry to hear that the size of the room you stayed did not meet your expectation. As you may know, Japanese style room is not that big compared to European ones. We highly recommend you to stay larger room Superior Twin or Deluxe Twin for your next stay with us. We do have various types of room and it would be great if you could try the different one when your travels bring you to Kyoto next time. We are pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. We are sorry to hear that you felt breakfast price is not be affordable. "Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto."
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Hotel très agrėable on se fait ss pb à la fenêtre opaque literie très bonne petit déjeuner japonais et européen ouf ! Ça fait du bien .....bien situé personnel agréable et l onsen ts les soirs avec musique douce inclus et à volonté le must car vs marcherez bcp super avt de se
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Réponse de la part de front s, フロント オフィス マネージャー chez Mitsui Garden Hotel Kyoto Shinmachi Bettei
Réponse envoyée 10 mai 2018
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei during your recent stay in Kyoto, Japan and for such an outstanding review on our hotel. It seems like you certainly made the most of your time with us and were able to explore the property and the town to the fullest. It brings us a great joy to hear that you enjoyed your stay including our breakfast to the public bath. Our on-site restaurant IZAMA offers a wide selection of Japanese cuisine prepared with only the absolute freshest, exceptional quality Kyoto vegetables from local farm. Their buffet includes a wide range of Kobachi, which means a side dish in a small bowl so that you can get the best of everything and can enjoy traditional Japanese flavors. The public bath using artificial carbonated water is highly rated since it helps improve your blood circulation without raising blood pressure. The bath is well supplied with various amenities such as skin toner, moisture lotion, make-up remover especially in women’s public bath. We hope you liked our luxurious amenities, too. The background music in the bath and also at our public lobby area changes depending on the time; day and night. It is great you noticed it and found it ‘soft’. We are glad to know that you found our lovely accommodations to your liking. Since our hotel is located in residential area, the window in some types of room is frosted for our guests’ and neighbors’ security. But you can enjoy the view of historical Shinmachi street with many of Machiya, traditional wooden townhouses from the window in the room which is faced to the street such as Superior Twin and Deluxe Twin. The bed we offer is called “Serta" which has the top market share in the U.S. All the pocket coils in the mattress are independent, and each spring gently supports your body. We hope the bed was able to offer you a perfect night sleep. Our staff works hard to personalize our guests' stay as much as possible in order to create a truly unique and memorable experience. It is because of guests like you who take time out of their day to share your experience that makes being in the hospitality industry worthwhile. Thank you very much again for sharing your kind words with our team and appreciate your comments regarding our facilities and staff. We all look forward to welcoming you soon again on your future trip to Japan. Front Office Manager
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L’hôtel est superbe, moderne avec une belle décoration zen. Les chambres sont spacieuse. Le wifi marche très bien. Il y a un beau spa (ce n’est pas un onsen car l’eau chaude ne vient pas d’une source naturelle). Le buffet du petit-déjeuner offre un large choix si on aime le
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Réponse de la part de front s, フロント オフィス マネージャー chez Mitsui Garden Hotel Kyoto Shinmachi Bettei
Réponse envoyée 7 mai 2018
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed your stay with us. As you mentioned, our property is beautiful and sophisticated, both outside and inside of our hotel. Our hotel is conveniently located on a small historical street called Shinmachi and is a good mixture of modernity and tradition, yet it is still at the central of Kyoto. We are glad to hear that you found the WI-FI is working well while you were staying at our hotel. We have got it updated from this year since there was quite a lot of comments on that the connection was not good. So, we appreciate your positive opinion about it. We are also pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body.As one of the biggest attractive points of our breakfast, we serve various kinds of Kyoto traditional dishes with plenty of fresh vegetables and ingredients from local farm by buffet style. Although some of our guests from overseas might feel their taste unaccustomed, we are really pleased to hear that you could enjoy having breakfast at our restaurant. Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto. Front Office Manager
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Oui l hôtel est beau, moderne, épurée...mais l emballage ne fait pas tout ! Les chambres sont minuscules (je pense les plus petites jamais essayées), le wifi ne marche quasi pas, la literie n est pas confortable et la salle de bain...et bien comme la chambre minuscule ! Pour
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Réponse de la part de front s, フロント オフィス マネージャー chez Mitsui Garden Hotel Kyoto Shinmachi Bettei
Réponse envoyée 30 avr. 2018
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei and for your recent stay in Kyoto and for reviewing your experience at our hotel. We are very sorry to read your comment about the room you stayed, the bed and the price. The room size differs depending on the room type, and we understand that a room in Japan is smaller than the one in Western or European countries. But let me announce you that we have various types of room from the comparatively small one, double room (19-20 sqm) for example, to the larger one such as Superior Twin (27-29sqm), Deluxe Twin (33.0sqm) and Executive Twin (57sqm). Every guest room has its own bathroom besides our public bath. Some types of room have the bathroom and the washroom separate. You may find photos detailing the size and layout of the room on our website. The price changes every day depending on our vacancy, season and the day. It might be higher than usual in certain seasons such as cherry blossom season and Gion Festival period held in July. We also work really hard to provide the best service within our power to make your stay as memorable as possible and to make our hotel valuable and worthy paying the price we offer. It is regrettable to learn you did not like the bed. The bed we offer is called “Serta" which has the top market share in the U.S. All the pocket coils in the mattress are independent, and each spring gently supports your body. We also feel sorry to hear that the free wifi didn’t work well when you were connecting to it. The wifi has been improved recently, however, still it sometimes gets weak during the peak period. Rental wifi router is available in case our guests have a few challenges to connect the internet. On the other hand, we are delighted to know that you found our hotel ‘beautiful, modern and refined’. Our hotel is pretty new and literally is a good combination of modernity and tradition. As you may know, we do have an attractive garden in the middle of our property, and you can enjoy it from our lobby. Also we have some wooden artworks in an elevator hall on each floor, and we hope you found them during your stay. We understand that every detail - no matter how small - is important and essential to your time with us. Once again, we thank you very much for your time to share your feedback with us and all the other travelers here on Trip Adviser. Our entire staff looks forward to having you as our guest again on your future trip to Kyoto. Front Office Manager
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Photo professionnelle réservée à TripAdvisorMitsui Garden Hotel Kyoto Shinmachi Bettei
The Superior Double Room at the Mitsui Garden Hotel Kyoto Shinmachi Bettei
Photo professionnelle réservée à TripAdvisorMitsui Garden Hotel Kyoto Shinmachi Bettei
The Superior Double Room at the Mitsui Garden Hotel Kyoto Shinmachi Bettei
Photo professionnelle réservée à TripAdvisorMitsui Garden Hotel Kyoto Shinmachi Bettei
The Moderate Twin Room at the Mitsui Garden Hotel Kyoto Shinmachi Bettei
Photo professionnelle réservée à TripAdvisorMitsui Garden Hotel Kyoto Shinmachi Bettei
The Superior Double Room at the Mitsui Garden Hotel Kyoto Shinmachi Bettei
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Thank you very much for your inquiry. For your first question, you can take the Special Rapid Service from JR Sannomiya Station then take off at JR Kyoto Station. It takes 1 hour and 10 minutes. At Kyoto Station, please change to the subway and take off at Shijo Station. From Shijo Station to our hotel, it takes 7 minutes by foot. For your second question, from Kyoto to Narita Airport, first, you can take the shinkansen from JR Kyoto Station to JR Shinagawa Station, then change to the line to JR Narita Airport Station. In this way, the JR pass works! Front Recepcionist, Mitsui Garden Hotel Kyoto Shinmachi Bettei
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ご質問ありがとうございます。 お部屋についてですが、ツアー会社からの予約であっても差額精算が必要ではございますが、アップグレードの対応は可能です。 当日の空室情況、お客様の予約部屋タイプによってはお伺いできない場合もございますので、予めホテルまでご連絡いただけると幸いでございます。 またなにかございましたら、ホテルまでお問い合わせください。 三井ガーデンホテル京都新町 別邸 宿泊担当
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Thank you very much for asking Mitsui Garden Hotel Kyoto Shinmachi Bettei. There are lots of delicious Western breakfast restaurants around the hotel. There is also famous "Nishiki market" in Kyoto in about 10 minutes walking distance. Another place is "Maeda Coffee" is famous for the western food being delicious. As we are preparing a map at the front desk, when we come to the hotel Please feel free to ask our staff. Thank you very much. We look forward to welcoming you! HONOKA ISHIKAWA MITSUI GARDEN HOTEL KYOTO SHINMACHI BETTEI
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How to get there from Kyoto station? How much would a taxi be to get there? Thx for your reply
Dear Ms. Susan L, Thank you very much for your inquiry. To get to our hotel from Kyoto station, the easiest way is by taxi, and it will take you about 15 minutes and cost you around 1,500 JPY. In case you prefer taking public transportation, you can take subway from Kyoro station to Shijo station, which is just 2 stops away, and go up the stairs to the ground level from exit 22. It will take you around 7-8 minutes from the exit to our hotel. I hope this answers your question, and feel free to ask us or contact us directly if you have any other questions or need any further assistance. We look forward to welcoming you! Hiyori Yamamoto MITSUI GARDEN HOTEL KYOTO SHINMACHI BETTEI
1 vote
Can you accommodate a child of 11 months, with a crib in the room?
Dear Ms. Karen A Thank you very much for your inquiry to MITSUI GARDEN HOTEL KYOTO SHINMACHI BETTEI. About your question, the capacity of rooms depends on the room type, and we guess the Moderate Twinroom which is our most standard type of the room is a little too tight if it is being considered about two adults and suitcases as well. We also have bigger types of the room which are called Superior Twinroom, Deluxe Twinroom and Executive Twinroom. You could check how big each rooms are on our offifial web site. I hope it would be helpful for you to make the travel plan. By the way, I can mostly reccommend Executive Twinroom to accommodate a baby with a cot. It is the most specious room in the rooms we have here at this hotel. If you have more questions, or any further assistance, please feel free to contact us. We are looking forward to seeing you! Sincerely yours, Yumi Nakamura MITSUI GARDEN HOTEL KYOTO SHINMACHI BETTEI
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"Les chambres donnant sur rue sont les seules à avoir une fenêtre qui s'ouvre mais ceux sont des chambres à deux lits"
FOURCHETTE DE PRIX
126 $ US - 370 $ US (selon les tarifs moyens d'une chambre standard)
EMPLACEMENT
JaponKinkiKyoto PrefectureKyotoCentre-ville
NOMBRE DE CHAMBRES
129
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