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Holiday Inn Express & Suites Bend South

4 avis
Nº 39 sur 47 Hôtels à Bend
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61070 S Highway 97, Bend, OR 97702-7908
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141 $ US
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Chambre et suite (23)
Salle à manger (6)
Piscine et plage (1)
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Carina D a écrit un avis (avr. 2021)
2 contributions
Stayed for 3 days during Spring Break with the kiddos! The grab and go breakfast was good and reserving pool time was nice. The staff was great! Especially the evening front desk attendant, Kobe. Nice and clean room. Lots of parking. Pet friendly too and extremely close to the High Desert Museum.
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Date du séjour : avril 2021
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Réponse de la part de Steven Arrasmith, General Manager chez Holiday Inn Express & Suites Bend South
Réponse envoyée Il y a 2 semaines
Good Day 425atthebeach, Thank you so much for taking a moment to share your experience at the Holiday Inn Express & Suites Bend South. I'm so glad that you and your family were able to enjoy the pool, breakfast and local attractions. I can't wait to pass along your kind words to Kobe and the team. We hope that you will have the opportunity to come back and visit us again. Safe Travels! - Steven A (GM)
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ScubaDave16 a écrit un avis (oct. 2020)
Highland, Indiana800 contributions281 votes utiles
This appeared to be a brand new building. Check in was easy and quick and the desk staff was pleasant. The room was spotless and new and everything worked as it should The room had a nice clean bathroom Big TV with many channels The AC was good and quiet Room lighting was very good. I like that they had outlets and USB ports next to the bed It was nice to see they allowed guests to use the pool even if it was kinda small. We had to make reservations at the front desk. sadly, there was no hot tub They had a very nice gym with functional machines and free weights- reservations were also needed for the gym. We missed our usual cinnamon rolls and eggs, but they did provide a Grab n go breakfast They had a Computer for use in the lobby Overall a very nice stay and so refreshing to have real services and amenities after a week of "CLOSED FOR COVID" signs.
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Date du séjour : octobre 2020
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3 votes utiles
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Réponse de la part de Steven Arrasmith, General Manager chez Holiday Inn Express & Suites Bend South
Réponse envoyée 15 oct. 2020
Good Day ScubaDave16! I want to thank you so much for staying with us and for all your kind words. We pride ourselves on having good service and a beautiful new building. Your words are encouragement for us to continue to be our best. I know that traveling during COVID-19 can feel like there are a lot of closed doors and we are working hard to keep folks safe while enjoying some of the amenities that make traveling fun. I hope you will come back and visit us again should you travel through Central Oregon. Safe Travels! - Steven A (GM)
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1972TravelGirl a écrit un avis (sept. 2020)
San Francisco, Californie117 contributions64 votes utiles
We didn't want to book a Holiday Inn, because of past experiences. Yet we were very surprised by this property. It is a brand new hotel. The rooms are clean and modern. Beds comfy. Toiletries fresh and vibrant. Kuerig coffee in the room. The covid takeaway breakfast options were abundant. The staff was very friendly and helpful. They recommended a few yummy places to eat. We were able to reserve the pool for a 30minute slot. It was bit cold to hang with the kids, however we endured the temperature in the name of fun. My only complaint is that we can not receive IHG points, because we didn't book direct. totally unacceptable, considering the insanely inflated price we paid to stay at a Holiday Inn during Labor Day weekend. No Bueno for IHG Brand.
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Date du séjour : septembre 2020
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Conseil sur la chambre : new rooms/new everything.
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Réponse de la part de Steven Arrasmith, General Manager chez Holiday Inn Express & Suites Bend South
Réponse envoyée 9 sept. 2020
Good Day 1972TravelGirl, Thank you so much for the detailed review and for being an IHG Rewards Member. I am delighted to read about your stay and I can’t wait to share your kind words with our entire team. Reviews like this reenergize our award winning team and let us all know that we are on the right track. I appreciate the feedback about the IHG Rewards Club Points and I have shared those with our IHG Brand team as we are always looking for ways to improve our services. I hope we get a chance to welcome you back to Bend Oregon on your next trip to the area. Safe Travels, - Steven A (GM)
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Nguyen a écrit un avis (août 2020)
Portland, Oregon3 contributions1 vote utile
It's probably the worst hotel experience I had with IHG hotels. As I am writing this review, you may know for sure who your guest was. First of all, the hotel provides misleading information across all booking agents. It says check in time is 3PM, but actually it is 4PM. Huge difference. Second of all, I didn't feel welcome as an IHG Platinum member whatsoever. The front desk I spoke to was the most disrespectful and unprofessional I ever met. We arrived around 2:30PM (assumed check in time at 3PM) with a 100F degree outside with kids. None of the rooms was available for us. I asked if they could give us a room to stay in while waiting for the another one, but that was not given. They gave me a cold answer that I needed to wait in the lobby for another hour, believe or not. Given the current pandemic, who would do that?! We left immediately to a different hotel and had a wonderful experience. STAY AWAY FROM THIS HOTEL IF YOU CAN.
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Date du séjour : août 2020
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1 vote utile
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Réponse de la part de Steven Arrasmith, General Manager chez Holiday Inn Express & Suites Bend South
Réponse envoyée 17 août 2020
Hi phillipp34, Thank you for taking the time to share your comments regarding your recent experience with the Holiday Inn Express Bend South. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We apologize for any inconvenience or confusion the on-line information may have caused you and if our staff made you feel unwelcome. We hope you will continue to use Holiday Inn Express hotels as your lodging of choice and that we can better serve you the next time you are traveling through the Bend area. At Your Service, - Steven A (GM)
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FOURCHETTE DE PRIX
291 $ US - 308 $ US (selon les tarifs moyens d'une chambre standard)
EMPLACEMENT
États-UnisOregonCentral OregonBend
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Foire aux questions à propos de Holiday Inn Express & Suites Bend South
Quelles attractions populaires sont à proximité de Holiday Inn Express & Suites Bend South?
Parmi les attractions à proximité, on trouve notamment The Quilt Basket (0,8 kilomètres), Bend Factory Stores (1,1 kilomètres) et Big Dog Growlers (0,4 kilomètres).
Pourriez-vous m’indiquer certains des restaurants à proximité de Holiday Inn Express & Suites Bend South?
Parmi les restaurants situés tout près, on trouve Pour House Grill, Wild Oregon Foods et Shari's Cafe and Pies.