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Porto Platanias Beach Resort & Spa

À propos
Position
Propreté
Service
Rapport qualité-prix
Les commodités de l'établissement
Service en chambre
Restaurant
Centre sportif/Salle d'entraînement
Piscine
Activités pour les enfants (Enfants/Pour les familles)
Stationnement gratuit
Bar/lounge
Accessible en fauteuil roulant
Spa
Transport vers l'aéroport
Internet haute vitesse gratuit (Wi-Fi)
Nettoyage à sec
Salles de réunion
Service de buanderie
Concierge
Salle de réception
Personnel polyglotte
Piscine intérieure
Piscine réservée aux adultes
Piscine extérieure
Voir plus
Les caractéristiques de la chambre
Suites
Cuisinette
Chambres non-fumeurs
Climatisation
Chambres familiales
Réfrigérateur en chambre
Bon à savoir
STYLE D'HÔTEL
Vue sur le port
Vue sur l’océan
CATÉGORIE D'HÔTEL
Avis et plus encore
1 138avis
879photos
83Q+R
10conseils sur les chambres
Note attribuée
  • 427
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  • 215
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  • 34
Période de l'année
Type de voyageur
Langue
  • D'autres langues
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  • français
Afficher des avis qui font mention de
Nous y avons passé 10 jours fin septembre et avons vraiment été satisfait de l'hôtel.
Que ce soit le personnel, l'hygiène, la nourriture ou encore l'infrastructure...c'était vraiment très très bien. Ils sont bien organisés, les services rendus sont impeccables.
Merci pour tout.
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Réponse de la part de Sofia K, Υπεύθυνος Δημοσίων Σχέσεων chez Porto Platanias Beach Resort & Spa
Réponse envoyée 16 oct. 2018
Dear phanche, Many thanks for leaving such positive feedback on your recent stay with us. We are delighted to read how much your enjoyed your vacation and the whole experience in Porto Platanias Beach Resort & Spa! It will be our pleasure to share your feedback with the rest of the team and we hope to welcome you back soon! Best Regards Grammatopoulou Alexia Guest Relations Department
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Nous avions réservé une chambre avec "côté" vue mer. Selon la photo sur le site, la mer est sur le côté par rapport au lit. Oh surprise, il faut aller sur le balcon et se pencher pour apercevoir un bout de mer!!!! La salle de bain est petite ( 1 seule vasque et le toilette entre
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Réponse de la part de Sofia K, Υπεύθυνος Δημοσίων Σχέσεων chez Porto Platanias Beach Resort & Spa
Réponse envoyée 3 sept. 2018
Dear isaetoile, Thank you for your time and the effort in writing your feedback in TA telling about your recent stay with us we are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything that we do. Our staff behavior is not something we should hide behind because they consist of very professional, kind and impeccable persons and surely our hotel Management has not pick them randomly as you indirectly tried to say. Further since you referring that you have booked a room with side sea view and as I understood , unfortunately you are not demonstrate your real name in order to check the reservation , you took the correct type with sea view at the side and not at the front as you mistakenly thought by seeing in our website pictures from the rooms that are with SEA VIEW, and we are sorry for that. However we would like also to thank you for your kind words about our restaurant buffet and staff ,we are really appreciate it! Indeed our restaurant has a great view at the beach and the island of Theodorou and of course our restaurant staff deserves all the credit they can get. Customer service is one of the foundation pillars that this Hotel is built on and we are sorry that you missed on reporting in your review that we offered you free transfer for your reservation in a well known restaurant in this area. Nevertheless we welcome all reviews from our guests but the team was here and still is by offering to their guests unique, in summer vacation, moments. Best Regards Grammatopoulou Alexia Guest Relations Department
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Nul réception , bruit dans les couloirs sans arrêt , pas digne d’un 5 étoiles impossible de ce reposer une horreur , le meilleur CeS les femmes de ménage qui passe dans les couloirs on ce croirait dans un hôpital vous êtes réveiller sans arrêt 😪a déconseillé
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Réponse de la part de Sofia K, Υπεύθυνος Δημοσίων Σχέσεων chez Porto Platanias Beach Resort & Spa
Réponse envoyée 25 août 2018
Dear Madjid P, Thank you for your review in TA regarding your last stay in Porto Platanias beach Resort & Spa. It seems that either you have never stayed in a 5* hotel in order to have an idea how it looks like to stay , being part and enjoy vacation in such Resort or that you unfortunately placed a wrong review that was targed in some hostel hotel. Nevertheless we are sorry for your misfortunes and we hope next time you are in Platanias , book a room in Porto Platanias Beach Resort & Spa in order to deliver you our highest standards of service! Best Regards Grammatopoulou Alexia Guest Relations Department
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Avis très mitigé. L hôtel est un bon 4 étoiles mais pas 5 étoiles . Ayant fait plusieurs séjours en Grèce et en Crête depuis plus de 20 ans, nous avons toujours eu de belles prestations et de bons accueils. Cet hôtel est un bel établissement en façade avec son personnel de rest
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Réponse de la part de Sofia K, Υπεύθυνος Δημοσίων Σχέσεων chez Porto Platanias Beach Resort & Spa
Réponse envoyée 29 juill. 2018
Dear verolabeille, First of all, we would like to thank you for choosing our hotel for your summer vacations! We appreciate your kind words for our beautiful central location,our professional staff , the cleaniness and our pools ! Indeed, you have a point regarding sunbeds in the pool areas and we are sorry for facing that problem but our staff would be able to help you.Of course as you have seen that we have also signs regarding this hotel policy and we counting on our guests to follow this hotel policy. We know that French people are very proud, especially when it comes to their mother tongue.Υοur language is so loved and praised by Parisian poets to Russian aristocrats that is ready to claim the title it deserves, as in 2050 it is expected to become the most frequently spoken language in the world. This is at least mentioned in a study by the Natixis investment bank.Your beautiful language are now in sixth place among the most spoken languages, after Chinese, English, Spanish, Hindi and Arabi and is gaining very fast speakers, and as the report says, 750 million people will speak French in 2050, from 220 million today. It is the language of diplomacy, art and culture, the language of gastronomy and fashion, the language that makes you stand out. But since english is the most powerful language within EU and Greece is in EU the most expected communication language is english. But as a 5* hotel that we are languages such as greek, english,german,swedish ,polish,french are spoken amongst our colleagues and we are sorry that you missed them. Last but not least since our major priority is to offer our guests the highest level of service we will take under serious considerations your remarks and we hope we will have the chance to welcome you again in our hotel and offer you our best services! With kind regards Grammatopoulou Alexia Guest Relations
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Cet hôtel ne mérite pas ses étoiles je suis vraiment honnête là
Oui 5 piscines mais le reste 0
J’y suis allée 2 fois la première pensant faire un voyage de rêve ...mais c’était vraiment pas le cas
Long cheveux noir dans mes omelettes au petit déjeuner...pour moi c’était l’horre
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Réponse de la part de Sofia K, Υπεύθυνος Δημοσίων Σχέσεων chez Porto Platanias Beach Resort & Spa
Réponse envoyée 16 juin 2018
Dear chacha1757, Thank you for chosing our hotel for your holidays and for your time posting a review in trip advisor. Firstly we would like to thank you for your good review regarding your first stay in the hotel and of course for choosing us for a second time and secondly we would like to apologize for not meeting your expectations regarding your second stay. Of course we feel sorry about the unhappy incident at the restaurant.Certainly it is not something that was deliberately done, as it did not come from our kitchen for the reason that we take great care of all our plates and secondly since the dishes are uncovered, it is very likely that something falls out of the air. Further we would like to reassure you that our maintance team is held by profeccionals who are trying to do their work but we ought not to forget that they ,as well, are humans and have their moments. Concerning wi-fi for your information most of the times is blocked because of the large number of people connected at the same time. Otherwise the IT department is here to solve these problems. Last but not least we would like to inform you that next time you visit us please let us know at the time of your booking . We always appreciate the customers who visit us often. Since you have comed here twice we are looking forward to welcoming you again to our hotel and show you that we appreciate our guest opinion and it is a great opportunity for us to become even better for our guest satisfaction! Best Regards Grammatopoulou Alexia Guest Relations
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Précédent
Catégories d'album
Toutes les photosVoyageurChambre et suitePiscine et plageSalle à manger Zones familiale et aires de jeuCentre d'affaires et salles pour événements
"nat-maden" står på kanten af terrassen med udsigt til den høje mur lige bagved
Auringonlasku
Seaview rooms (2)
View from room our room
Précédent
bonjour nous sejournons la semaine du 20 juillet. nous devrions arriver vers 21h . aurons nous accès au restaurant ? merci
Bonjour! Le restaurant reste ouvert jusqu'à 21.30 Merci Beaucoup Lefaki Maria Guest Relations Manager.
0 vote
bonjour, est ce que si on prend la chambre C3A est ce qu'il y a vraiment une chambre séparée de la notre, car j'ai une fille de 22 ans et elle veux ètre prèt de nous mais pas dans la mème chambre.
Bonjour, Les rideaux sont-ils occultants ? Merci
Due to go to Porto Platanias in the next few days, and wondered if there will be any evening entertainment?
Dear juneduffy, Thank you for your preference towards our hotel! Further to your question we would like to inform you that we have animation team that organises things for adults such us games,dances,karaoke every night but also live music 3 nights per week. We are looking forward to accomodate you soon in our premises Kindest regards Lefaki Maria Guest Relations Manager.
1 vote
hej how much cost spa and hamam?👍😅
Dear rokka2015 spa entrance includes the use of the indoor heated pool, hamam, sauna, footbaths, experience shower, relax area and access to our refreshment bar. Best regards Grammatopoulou Alexia Guest Relations
0 vote
Précédent
"Avec vue mer"
"Pour ne pas avoir de mauvaises surprises prendre une chambre vue mer"
"chambre 914 avec terrasse et vue sur la mer , il faut voir le lever de soleil vers 6h-6h30, superbe"
"Les chambres côté mer sont moins bruyantes si on ne choisit pas celles qui sont à proximité des restaurants du bord de mer."
"Surtout pas donnant sur la route."
Précédent
12
FOURCHETTE DE PRIX
120 $ US - 289 $ US (selon les tarifs moyens d'une chambre standard)
AUTRES NOMS
porto platanias beach hotel plataniasporto beach
EMPLACEMENT
GrèceCrèteChania PrefecturePlatanias
NOMBRE DE CHAMBRES
322
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