Nous avons passé 3 nuits dans cet hôtel lors du 10ème AITA national coaches workshop. Notre séjour fût fabuleux. Le room service composé de ROHIT, SHEKHAR, ROYSTON, KULDIP et KRISTOFAR a tout fait pour que nous nous sentions comme chez nous. Le serveur SANTAN a également grandement participer à nous sentir parfaitement bien dans cet hôtel.
Dear Maxime L,
Thank you for staying at Caravela in your recent visit to Goa.
We were honoured to have hosted the coaches workshop and I am delighted to hear that the team here looked after you so well. We truly believe that people makes all the difference!
I am also happy to hear that you rated your overall stay as fabulous.
We look forward to welcoming you back soon!
Kind Regards
Sourav Panchanan
Executive Assistant Manager
Un bel établissement, avec tout le confort nécessaire.
La plage de Varca est splendide mais loin pour ceux qui veulent visiter Goa.
La restauration de l hôtel très bonne matin,midi et soir.
Personnel très bien, par contre personne ne parle français nous avons malheureusement
l’habitude.
Un bon réseau wifi mais seulement pour deux appareils.
Pour ceux qui aiment le calme allez y
Dear Patrick,
Thank you very much for sharing your experience with the TripAdvisor community, we always appreciate it. I am delighted to see that you enjoyed your time with us and hope you will choose Caravela again when in Goa.
We look forward to your return!
Kind Regards
Sourav Panchanan
Executive Assistant Manager
Nous étions 2 amies à voyager et souhaitions des lits jumeaux et une chambre avec vue sur mer. Nous n'avions pas manqué d'indiquer ces éléments à l'hôtel.
Nous étions fatiguées (nous sommes arrivées en début de nuit vers 1h du matin) et étions impatientes de gagner notre chambre.
A notre arrivée, nous sommes conduites à notre chambre : couette sale et banquette tachée et pas de chambre avec vue mer, ni lits jumeaux !!! Le supplément vue mer est une arnaque car le parc de plusieurs dizaines de mètres entre l'hôtel et la mer ne permet pas la vue mer. Nous avons eu une autre chambre sans vue mer et petite et propre et pas perdue au fin fond de l'hôtel entre les travaux… Pour le prix, à éviter absolument !!
Dear MariedomJ,
I am most concerned to read your less than satisfactory experience with us and rest assured that we have taken good note of your feedback.
Noting your feedback on the dirty duvet, our Executive Housekeeper is looking into a possible reason which may have caused this.
Also having had the opportunity to review your feedback regarding the room with our Front Office Manager, allow me to clarify as your room was an Ocean Front View, all beds are of King Size in this category.
Post noting your request for twin beds a room change was offered. To make up for your inconvenience the Front Office team offered you dinner vouchers which you kindly accepted.
However I understand this is far from the ideal scenario what you have expected and I sincerely apologise for any inconvenience these matters may have caused you during your stay and thank you for bringing it to our attention.
Should you wish to discuss any of your concerns with me personally, please connect via e mail at eam@advanihotels.com
We greatly appreciate your kind patronage and constructive feedback. We look forward to the pleasure of welcoming you back for a more seamless stay the next time.
Kind Regards
Sourav Panchanan
Executive Assistant Manager
En basse saison de septembre, un seul restaurant ouvert mais celui-ci est bruyant
et pas climatisé
Attention à la mer dangereuse et beaucoup de vagues.
Parasols limités en basse saison
Belle piscine
Gentillesse du personnel et super breakfast
Surclassement en chambre supérieure comme l'hôtel n'était pas plein
Dear JPaul95,
Thank you for your lovely feedback of your recent stay with us.
I am delighted to read that you loved our fabulous swimming pool, delicious breakfast spread and found the team friendly!
I thank you for your kind feedback on the Lanai cafe, it may get uncomfortable at times due to its open design, although it’s one of the most loved spots within the resort and indeed one of the best in Goa due to its design.
Would request you to not let this aspect be a deterrent to your future visits to Caravela.
I hope we have the pleasure of welcoming you back soon!
Kind Regards
Sourav Panchanan
Executive Assistant Manager
Hotel resort sans charme reel
Beaux espaces , piscine et très belle plage
Plusieurs restaurants et surtout celui de la plage excellent
Petit déjeuner style usine
Chambre correct tout confort ( La notre avec vue sur l'océan )
Un peu cher par rapport à la prestation
Usine à mariage à éviter lors de votre séjour car soirées bruyantes
Personnel de réception froid et sans service client
Bon pour se reposer après un périple en Inde
Un voyageur avisé !!!
Dear Guest,
Thank you for taking out the time to review us on TripAdvisor. I am truly grateful for your valuable insights that motivate us to live up to and exceed the expectations of our guests.
I understand that the experience did not match your expectations of the brand. Your feedback about the issues has been noted and Please be rest assured that we are taking all appropriate measures to address the problem and prevent future occurrence.
In case you need any further assistance, please feel free to connect with me directly on executivesecretary.gr@advanihotels.com
I do hope you give us another opportunity to host you once again on your next trip to Goa.
Warm Regards,
Prasad Kanoth
Hotel Manager
