This property is exactly as shown in the pictures. Very clean, comfortable, and safe. I really like Richard, the owner and his manager, Ms. Harris. I missed my flight and arrived a day late. Richard, so very kindly, adjusted the rental dates so that we could still have five nights, without additional charges. The location couldn't have been better for our needs.
The negatives were few, ranging from inconvenience to serious:
The pool was unavailable due to a broken pump.
The bedroom carpet was very dirty.
The Wi-Fi did not work for us but Ms. Harris leased a local phone to us for $15US which was VERY helpful.
The Security Guards were instrumental in mitigating the inconvenience of only having a single set of keys for two independent guests.
Kitchen sink had a serious drainage issue that was treated but not resolved.
There was a very bad infestation of biting, tiny, ants that was treated everyday (plus much attention given to daily housecleaning) but the infestation was not resolved during our 5 nights stay.
Finally, condensation from the A/C looked like leaking toilet water. But, once the toilet's wax ring was replaced, we found the problem to actually be the overhead pipe from the A/C. It dripped yellow water onto the toilet seat, any person sitting on the toilet seat, and onto the floor. A large towel around the base of the toilet was saturated each day.
In summary, the perfect location, wonderful staff and owner, made the negatives tolerable for those 5 nights. Although immediate attention was given to problems, none of the problems were resolved. However, Customer Service is rated "Great" because Richard was so kind when I missed my flight. Full bug extermination is scheduled for October and the pool was being repaired the day we moved out. If the carpet, condensation, and drainage issues are resolved soon, this rental will be my most favorite of all.
Tips: The complex is called Club Caribbean Apartments and is located directly behind the supermarkets and ATM on the main road (next door to the Royal Decameron Resort). The rear of the supermarket building faces the rear of the apartment complex. Guests must be able to climb stairs. There is a well provisioned pharmacy located diagonally across the main road from the ATM, as well as a talented hair and nail spa. Call Ms. Harris for all issues inside the home.