Hi,

We're really sorry that you didn't enjoy your stay with us. Some of the comments are valid, but others I don't find fair and I'll take them one by
one to explain why:

Taxes: We are required to charge gst, pst, lodging tax, just like everyone else including sepaq. Everyone using the not-for profit regional parc
where we are located also has to pay access fees just like other parcs including sepaq. I completely understand, and share, the frustration with
the amount of taxes but we can do nothing about it except be transparent.

We do not hide any fees. It is completely normal for a campground to charge for things like wood, propane, and canoes. We also aim for
sustainability and it is part of our mission to charge for consumables to promote responsible use. We list all of the optional items on our site
and in your reservation email. That being said our prices need to be fair so lets take a look at that:
WOOD: we charge 12$ for a bag with 8 big logs and kindling and newspaper. It is harvested sustainably and locally. This is the only item you CANNOT bring from home because transporting firewood is now illegal in Quebec because of invasive species(bugs). Your comment about dead wood is off the mark too. No parks allow dead wood to be collected as its an important part of the eco-system. You CAN bring bagged commercial wood from home as we indicate on our site, but it costs about 9$ for the same amount and burns faster.
PROPANE: we charge 9$. They are about 6$ at canadian tire but noone ever needs more than 1 or 2 and we collect unfinished bottles and give
them for free, so it ends up being less than bringing your own(but as we indicate guests are totally welcome to bring their own).
BATTERY PACK: we do not charge $19, we charge $7 for the entire your stay. These are worth $92 each and are nice to have but totally optional(unnecessary if you have flashlights and candles)
CABIN KIT: $19 for a bag of consumables including candles, the battery, a new propane bottle, garbage compost and recycling bags, matches, and everything you need for washing dishes. These are all optional consumable items that can be brought from home and campgrounds don't offer these things for free.

Tree houses are not high enough: This is a fair comment, but we can't build them higher because we don't have large mature trees like redwoods or even many white pines left in Quebec. They would have to be 60 or 70 feet off the ground to be above the trees, which is impossible OR we would have to cut down trees to have full views of the lake, which doesn't fit with what is a nature/wilderness experience.
We do have nice lake views from just over half of the cabins. The bottoms of the treehouses are 2 to 3 meters off the ground. The balconies are 2 to 6 meters off the ground. We have way more spacing and privacy when compared to most other Parcs which have 20-30 feet between sites of yurts, prospector tents, etc... Ours have over a 100 feet of spacing.

Comparison to reserves, other parcs, and drive to cabins: Comparing us to game reserves like Papineau Labelle and Verendrye is really apples and oranges. They have drive to large cabins that are up to 300$ per night. They are thousands of square km is area and for sure have more wilderness...but verendrye is 5.5 hours from Montreal. Kenauk is great but a package including canoes and access is $519 a night for a yurt(tent). You can also drive a car right to the sites in Kenauk...its not a back-country experience...which changes everything from construction to maintenance to the experience itself.