Alors la on aura tout vu le prix d'un 4 étoiles pour un petit 2...manque de confort, hygiène douteuse moquettes élimées , pas de de frigo, rideaux non occultants (pas de nuit de fin mai à début juillet), restrictions d'usage d'une bouilloire ... la prochaine étape, c'est quoi ? Aller aux toilettes en ville ?
Dear 367st_phanl,
Thank you for taking the time to share your feedback.
I am saddened to read about your negative experience and can assure you that we take this very seriously.
Your comments are very important for us as we can improve in the future.
Thank you for choosing to stay at Fosshótel Barón. I sincerely hope you will stay with us again next time you visit Iceland. Please let me know if you would like assistance booking a future stay, and I will do my very best to ensure it is perfect!
All the best,
Malgorzata
Front Desk Manager
Fosshotel Baron
Super petit déjeuner, miam !
Les chambres sont niquels, propres.
Bon juste la vue parking, vraiment pas terrible, mais bon. Tout le reste était top.
Le personnel très agréable.
La literie très bien.
Bien se renseigné sur le stationnement autour, il y a différents types de parking P1, P2 et P3 et ils n'ont pas du tout les mêmes tarifs.
Dear Virginie,
Thank you so much for this 5-star rating.
We are thrilled to hear that your stay with us was such a success and that you enjoyed our breakfast buffet and our clean rooms to the fullest. It is wonderful that you appreciated the service provided by our staff, yet are sorry you were not too impressed by the room view.
Thank you for providing helpful information for future guests regarding the different parking zones.
It would be our pleasure to welcome you again one day; for another memorable experience.
All the best,
Lisa
Front Desk Manager
Fosshótel Barón
Chambre petite, salle de bain minuscule et douche impraticable et qui fuit...
Literie pas très confortable et chambre très vieillotte.
Petit déjeuner bon et personnel accueillant même si ils sont pénible de débarrasser votre table avant que vous ayez fini...
Peux mieux faire
Dear Hicaubert c,
Thank you for sharing your feedback with us.
It is unfortunate that you were disappointed with our rooms and we are sorry to hear that we did not meet your expectations. However, we are pleased that our staff made you feel welcome during your stay.
Thank you again for the valuable feedback. We do hope to see you again so we can share a more positive experience with you.
All the best,
Lisa
Front Desk Manager
Fosshótel Barón
Hôtel bien situé. Les chambres sont de bonne taille. Petit frigo. Literie confortable . Salle de bain très spacieuse, (manque une lumière au niveau du miroir). Personnel très agréable. Petit déjeuné très copieux.
Propreté des lieux impeccable.
Dear Slavica C.,
Thank you for taking the time to leave us such a beautiful review.
We are so happy that you enjoyed our location and the rooms and are thrilled that our staff managed to make you feel welcome, that is definitely what we try to achieve every time!
Thank you so much for staying with us and hopefully you will choose us again when you return to Iceland.
All the best,
Lisa
Front Desk Manager
Fosshótel Barón
Accueil facile et sympathique au Fosshotel : l'enregistrement nous a pris cinq minutes. L'hôtel est bien placé à 15 minutes à pied du centre ville.
Nous avons disposé d'une grande chambre triple, literie confortable, salle de bain de belle taille, particularité l'eau chaude est de l'eau thermale et sent le soufre !
Le petit déjeuner est bon, la salle du petit déjeuner est cependant un peu étriquée, de même la zone buffet est un peu trop étroite par rapport à la fréquentation.
Dear Max D,
Thank you for taking the time to tell us about your experience at the Fosshótel Barón.
It is wonderful to read that we could provide a pleasant experience for you and we are very pleased to hear that you appreciated the efficiency and friendliness of our front desk team. Indeed our water smells like sulphur, which is common in Iceland due to the geothermal origin of the hot water.
We hope your stay in Iceland was overall a pleasant one and we look forward to hosting you again at Fosshótel Barón.
All the best,
Lisa
Front Desk Manager
Fosshótel Barón
