Dear Guest,
We appreciate you taking the time to complete a survey regarding your recent stay with us.
Unfortunately, we do not have minibar in standard rooms, but if you need a fridge we can provide upon guests' request.
What about tea/coffee facilites, we can provide guests with a kettle as we do not have kettles in the room.
Also for the convenience of guests we have an ironing room on 11th floor, it is open 24 hours.
We hope to see you again when your travels bring you back to Astana city!
Best regards,
Gaukhar Dikhanbayeva