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Darshak T
Denver, ColoradoAvis écrit : 27 mars 2024
Date du séjour : mars 2024Conseil sur la chambre : If you are an elite member and need your invoice - just make sure you get it printed out while...
Type de voyage : A voyagé en coupleRapport qualité-prix
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Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Daniela C, Guest Services / Front Office de Fairfield By Marriott San Jose Airport Alajuela, a répondu à cet avis
Réponse envoyée 27 mars 2024
Dear Darshakthakore,
Thank you for staying with us during your visit to our country and thank you for your comments on your recent stay.
Your experience regarding the billing situation is not up to our standards, I do apologize for such inconvenience, we are currently escalating the issue to make sure it is processed as soon as possible. Please to double check your identity and carry out the investigation regarding the reason for delay in sending the invoice, contact us to this email ffi.sjofa.fo@marriott.com and send us your information for us to follow up in this case directly.
Once again thank you for your comments and concerns, which are important for us to improve our performance and service to our most valuable guests.
I hope you consider staying with us again next time you visit the area.
Sincerely,
Daniela C.
Quality & Guest Experience Multiproperty Supervisor
Fairfield & Courtyard Alajuela
Thank you for staying with us during your visit to our country and thank you for your comments on your recent stay.
Your experience regarding the billing situation is not up to our standards, I do apologize for such inconvenience, we are currently escalating the issue to make sure it is processed as soon as possible. Please to double check your identity and carry out the investigation regarding the reason for delay in sending the invoice, contact us to this email ffi.sjofa.fo@marriott.com and send us your information for us to follow up in this case directly.
Once again thank you for your comments and concerns, which are important for us to improve our performance and service to our most valuable guests.
I hope you consider staying with us again next time you visit the area.
Sincerely,
Daniela C.
Quality & Guest Experience Multiproperty Supervisor
Fairfield & Courtyard Alajuela
Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.
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heathermci
California
10170
Kate G
Seattle, Etat de Washington
1410
monkeydog99
367
par mobile
Conseil sur la chambre : Traffic is terrible during the day due to construction
Date du séjour : février 2024
Poser une question à monkeydog99 à propos de Fairfield By Marriott San Jose Airport Alajuela
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
GaudiLM
Montréal, Canada
197146
