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Host & Stay | Rosella Cottage

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Résumé
1 chambre
1 salle de bain
2 clients
3 nuits minimum 
Logement à louer
Règles de la maison
Animaux de compagnie acceptésNe convient pas aux enfantsNon-fumeur
Salles de bain
1 salle de bain complète

Propriétaire
Dale Smith (Property Manager Host & Stay)
Membre depuis février 2017
Langues parlées : English
Délai de réponse : en quelques heures

Avis (11)
Tom
Tom
1 contribution
2,0 sur 5 bulles
Nice cottage, just not a very clean one.
Cottage itself is lovely, situated in a very lovely part of North Yorkshire. However, our stay was disrupted by having to deal with the cleanliness issues we encountered upon arrival, mainly within the kitchen; it simply had not been cleaned at all from previous occupiers. Looking at a few reviews elsewhere on the internet for this property, it unfortunately does not appear to be a ‘one-off’. We raised these immediately with ‘Host & Stay’ but after a day or so, it was informed to us that the issue was not able to be resolved during our stay, prompting further action from our side. While we did get our ‘cleaning fee’ back (as a result of escalating to Airbnb, hot Host & Stay refused to refund anything). It doesn’t really compensate not being able to use the cottage as a self-catering facility and the amount of time spent between Host & Stay and Airbnb trying to get the issue resolved, which did spoil our time away somewhat. While the 20% discount on future stays with ‘Host & Stay’ was appreciated, it doesn’t unfortunately tempt us based on this experience. Overall, lovely property in a picturesque location but just a shame on the experience we had. Hopefully others will differ and be much better.
Date de la visite avril 2022
Rédigé le 30 avril 2022. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Thank you for your review. This property is cleaned by the owners housekeeper and is aware. Host and Stay would love to host you again in the future and i'm pleased we have offered a discount off a future stay.
Rédigé le 2 mai 2022. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Brigitta D
Brigitta D
1 contribution
5,0 sur 5 bulles
Feels like home
We spent a weekend there in March, 2022. The cottage is lovely, equipped with everything we needed, and the bedroom is gorgeous. Enjoyed the peace, had a few walks, everything was just so beautiful, I wish I lived there.
Date de la visite mars 2022
Rédigé le 11 avril 2022. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Thank you for your amazing review! It's a beautiful cottage for a lovely relaxing break. I'm so pleased you loved your stay and wish you lived here. Hopefully we will host you again at this property!
Rédigé le 21 avril 2022. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Helen L
Helen L
2 contributions
5,0 sur 5 bulles
Pet friendly in a beautiful location
Thoroughly enjoyed the stay in this lovely cottage and village, friendly helpful people and the Moors on your doorstep..Pet friendly, local walk maps in the cottage, good food in the tea shops and pubs. Perfect..
Date de la visite novembre 2021
Rédigé le 19 novembre 2021. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Thank you for your lovely review.We are so pleased that you loved your stay with us, and glad that you enjoyed making use of the location and that the property was Pet Friendly. We would love to welcome you back again in the future.
Rédigé le 20 novembre 2021. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

BaddoB
BaddoB
Plymouth, Royaume-Uni40 contributions
5,0 sur 5 bulles
Immaculate, a joy to stay with.
I didn't give it thought it at the time I stayed (sometime in early 2020), but given recent publicity around this B&B (I saw an article shared on a popular social media microblogging site) I think it only right that I share my experience. The host is superb, a pleasure to deal with. That old-fashioned salt-of-the-earth type who would walk a mile to save you a step. The facilities when I stayed were simply beyond compare, far and away one of the best places I have stayed in all my weary years of travelling from place to place with work. There are few places I have stayed which give you that "home away from home" feeling right from the moment you step across the threshold, and this is one of those. Every moment spent here was a joy, and haste the day I will return again.
Date de la visite janvier 2021
Rédigé le 22 juin 2021. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Hi, Thank you so much for taking the time to post this lovely review! We are delighted that you enjoyed your stay and we look forward to welcoming you back!
Rédigé le 23 juin 2021. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Paddy B
Paddy B
2 contributions
5,0 sur 5 bulles
Amazing!
Would recommend, definitely give this place a go. Reasonable prices and is beautiful, five stars for sure.
Date de la visite mai 2021
Rédigé le 12 mai 2021. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Thanks for your perfect review. Glad you enjoyed Rosella Cottage and we hope to welcome you back in the future.
Rédigé le 27 mai 2021. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Marmar2011
Marmar2011
5 contributions
5,0 sur 5 bulles
Wonderful holiday
Fabulous cannot recommend enough, definitely be going next year too! Thank you Rosella cottage! Beautiful accommodation, wonderful views, and run by fabulous friendly people.
Date de la visite mai 2021
Rédigé le 11 mai 2021. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Thank you for your great review! We are so pleased you enjoyed your stay and we look forward to welcoming you back again next year.
Rédigé le 27 mai 2021. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Darren M
Darren M
1 contribution
5,0 sur 5 bulles
Fantastic
Had a wonderful stay, owner was polite and attentive, cottage was spotless and I would highly recommend
Date de la visite mai 2021
Rédigé le 11 mai 2021. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Thank you for your great review! We would love to welcome you back to Rosella Cottage in the future.
Rédigé le 27 mai 2021. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

johnw12
johnw12
Gillingham, Royaume-Uni36 contributions
5,0 sur 5 bulles
Superb
Spent a week here recently for work purposes. We were impressed with the cleanliness and attention to detail. There are several pubs witing walking distance and the cottage is well located for scenic walks and other adventures. The owners were superb in ensuring we had everything we needed as well as giving us some tips on local attractions. I will certainly be looking to revist once 'normal service' resumes as I would like to have a stay here for leisure purposes. Thank you for a superb stay.
Date de la visite avril 2021
Rédigé le 11 mai 2021. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Thank you for your great review. We are very pleased that you liked the property and the surrounding areas. We look forward to welcoming you back again in the future!
Rédigé le 27 mai 2021. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

James B
James B
Maidenhead, Royaume-Uni2 contributions
1,0 sur 5 bulles
STAY AWAY AT ALL COSTS
Place was disgustingly filthy when we arrived, nothing was clean, one of the pans had been put away with bacon grease on it! Then, when we raised our concerns, we were abused by the owners and it became especially heated when they told us that COVID-19 was all a hoax and the house DIDN’T need to be sanitised before we arrived. Stay away.
Date de la visite mai 2021
Rédigé le 10 mai 2021. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Hi there, thank you for your review. I will certainly pass on these cleanliness issues to the owner of the property. I am sorry for the comments that have been said and can assure you they were NOT from any of our staff here at Stay North Yorkshire. We follow all COVID-19 precautions at our properties and we do take matters like this very seriously. Unfortunately, this property is not cleaned by ourselves, so these comments will be passed onto the owner who cleans the property.
Rédigé le 27 mai 2021. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Joanne M
Joanne M
Ingleby Barwick, Royaume-Uni3 contributions
1,0 sur 5 bulles
THIS PLACE SHOULD BE CLOSED DOWN !!!!!!!!!!!
Stayed here and never again! It hadn’t been thoroughly cleaned, kitchen and bathroom not disinfected, including kitchen equipment Owner seems very laxidasical about the whole issue around us at the time and never thought to leave a bad review until I saw what they were saying in our local newspaper. In these unprecedented times when the self catering holiday market is reopening, this attitude is the last thing we need. In fact, judging the whole situation, because of people like this, we probably wouldn’t even visit rose dale or surrounding areas. They are letting perfectly good clientele down as well as other restaurants, eateries down too! Shocking and irresponsible to say the very least!
Date de la visite janvier 2021
Rédigé le 28 avril 2021. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Stay N
Stay N
Thank you for your review. We will pass your comments onto the owner of this property who manages the cleaning.
Rédigé le 17 mai 2021. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Résultats affichés : 1-10 sur 11

Ce que propose cette location
Cuisine et salle à manger
  • Réfrigérateur
  • Bouilloire
  • Four à micro-ondes
  • Cuisinière
  • Grille-pain
Salle de bain et linge
  • Fer à repasser
  • Draps fournis
  • Serviettes à disposition
Wi-Fi et internet
  • Wi-Fi
Divertissements
  • Télévision
Équipements intérieurs
  • Chauffage central
  • Accès internet

Disponibilité
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mai 2024

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juin 2024

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7
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20

Carte
À propos du quartier
Comment s'y rendre

Ce qu'il faut savoir
Heure d'arrivée/de départ
Arrivez après 4 h p.m. Départ avant 10 h a.m.
Conditions d'annulation
  • Remboursement à 100 % en cas d'annulation moins de 24 heures après la réservation (à condition que le séjour ait lieu au moins 60 jours plus tard).
  • Remboursement de 50 %* si vous annulez au moins 8 semaines avant l'arrivée
  • Remboursement de 25 %* si vous annulez au moins 4 semaines avant l'arrivée
  • Aucun remboursement possible une fois la réservation confirmée

À propos de cet établissement

Tout d'abord, consultez l'onglet Disponibilité sur cette page pour vérifier si vos dates sont disponibles. Si elles le sont, communiquer avec le propriétaire par l'intermédiaire de la boîte de réception des locations de Tripadvisor pour confirmer la disponibilité.

Initially, you may contact the owner via the Tripadvisor Rental Inbox. This inbox is created after you send your first message or booking request to the owner. After you've made your first payment, you'll be able to see the owner's contact information.

This owner will contact you via the Tripadvisor Rental Inbox.

You can send another message via the Tripadvisor Rental Inbox to ask if the property is still available.

For this property, please use a credit card to pay via the Tripadvisor Rental Inbox. Once the owner approves your stay, he or she will send you a quote, which will include payment instructions.

Yes. Payments made via the Tripadvisor inbox are covered by our Payment Protection.


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Foire aux questions à propos de Host & Stay | Rosella Cottage

Host & Stay | Rosella Cottage peut accueillir jusqu'à 2 personnes. Voir toutes les informations sur la location..

Host & Stay | Rosella Cottage dispose d'une salle de bain. Voir toutes les informations sur la location..

Host & Stay | Rosella Cottage dispose d'une chambre. Voir toutes les informations sur la location..

La durée minimum du séjour à Host & Stay | Rosella Cottage est de 3 nuits. Voir toutes les informations sur la location..

Tripadvisor - Host & Stay | Rosella Cottage