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The apartment was just as described on VRBO. It was very clean and had everything you could possibly need for an enjoyable vacation. The view from the patio was truly amazing. Even though the apartment was on the 17th floor you could still hear the ocean waves. In addition to the view of the ocean you will also have a wonderful view of the coastline and the city. The air conditioning worked very well and we were quite comfortable as there are mini split's in every room. there are nice TV 's in all the rooms which I thought was a nice touch. However, if you don't speak Spanish the televisions aren't much use because there are no English captions. The living room TV is a smart TV so if you have a Netflix or Prime account you can log in and watch in whatever language suits you. The service and staff was very nice. Everybody was more than eager to help you with whatever you need, but please tip them well. They work very hard and their base wages are not that much. The food from the restaurant was very good. Much better then expected. We had the staff bring the food up to the apartment as the restaurant was hot and humid inside and there was many flies and little kids running around screaming. If you like to eat in peace and comfort I would recommend you have the food delivered to the apartment. Some things we did not like much was the check in process. When we arrived the girl at the desk said she did not have our reservation which of course caused us undo stress. She said the owner did not send them an authorization for our stay. She told us we had to call the owner and tell her to send the authorization. We tried to call and there was no answer, more stress. After about 15 minutes of the desk clerk playing around on the computer she found the reservation, gave us our keys and let us in, thank God! Next, the only other problems we found were with the building itself. There were many people staying there, the elevators were very small and slow. It was unusual to wait 15-20 minutes to get up to our apartment. There was no dress code so you had many sweaty, half dressed men and women crammed into these tiny elevators. We were truly the only ones wearing face masks besides the staff. I would not recommend staying here in August as this is when a lot of people in Mexico take vacation. One last negative comment is that the swimming pool was very poorly maintained. There was a lot of sand in the pool, the water was cloudy and dirty. They could do better
Date de la visite août 2022
Rédigé le 14 août 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
We had a great time! The property is actually better once you are there than in pictures. It has everything you need. It is very spacious and the location is great. It has a fantastic beach view and the sunsets are speechless. Highly recommended
Date de la visite juin 2022
Rédigé le 26 juin 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
This was a great place and the best take away was it was RELAXING. Just to sit on the balcony and take in the ocean and views was all that was really needed. It is a great location for lots of day excursions and activities. Communication with owner couldn't be better. Will stay again.
Date de la visite avril 2022
Rédigé le 29 avril 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Our stay was perfect! The condo is perfect and has everything you need. The elevator in the property was terrible!!! Had to walk down 17 floors a few times due to the elevator not working. Hopefully the building owners fix this as this was a huge problem. If they weren’t completely down they were delayed. This is something out of the control of the Condo owners. Again the condo itself was great!!!
Date de la visite juin 2021
Rédigé le 16 juillet 2021. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
We enjoy our stay. Perfect location. Quiet and peaceful yet you can have fun. The kids had fun at the pool and at the beach. There was live music by the pool. I enjoyed the Sinaloa Band. Very authentic music! The food was delicious at the Veranda restaurant by the lobby. I ordered ceviche and it was amazing. The services was exceptional from check-in to check-out. The owner Susan and the manager Linda always check on us to make sure we had everything we needed. I enjoyed that the condo was well equipped. Fresh towels, full kitchen with all necessary utensils, etc. I’m glad all the appliances and electronics worked. The staff was always ready to help us at all time. Very friendly staff. No waiting time. I was very surprised that everything went so smooth. It made our vacation enjoyable. No stress.
Date de la visite mars 2020
Rédigé le 17 mars 2020. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
We love the place but the only inconvenience was that place was not clean and the laundry closet had a really bad odor. Also, I had it to called front desk three times because of the loud noises, they where doing maintenance on upper level first thing in the morning.
Date de la visite juillet 2019
Rédigé le 17 juillet 2019. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.