After offering to refund 2 nights for our ongoing trouble I had to ask for the refund she promised and was told by the home owner days after checkout that she decided to only refund one night. After driving 4 hours from the Bay Area, we were minutes away from the house when we received a text from the owner. The kitchen sink was clogged and the house keeper was there with a plumber attempting to unplug the sink. We arrived and unpacked our car and settled in as the plumber continued to work. After over an hour that included loud noise from the plumbers snake and spilled drain water under the sink on to the kitchen floor and small rug near the sink and a bit of a mess that he did clean (sort of) before apologizing that his equipment was limited and that he could not clear the clog. So no kitchen sink or dishwasher for dinner dishes. We had purchased quite a lot food and expecting to be able to use the kitchen for meals. Carol apologized and offered to compensate by refunding one night promising to have another plumber out the next day. The next morning when we woke up there was a few texts from the home owner indicating that she had a plumber ready for 9am but because we didn't answer early, the appointment was lost and he would come after the job he was on. It was the first day of our vacation and we slept in until 8:30. We were disappointed and wished she had called or even just sent the plumber over at 9. We stayed near the house in hopes that we would have a kitchen sink to use for lunch or dinner and still no plumber. all of Truckee only one plumber. After some texts we were told that another plumber could come at 10:30pm and she would pay the after hours cost. Rather than risk another day we agreed. After almost an hour and a lot more noise late in the night the drain was finally cleared. The plumber said it was just a lot of grease build up. The home owner apologized again and offered a second day for our inconvenience. We were not happy but agreed, and this eased the inconvenience. We didnt want to let this ruin the rest of our time. After we returned home I checked into my charges and I still had the full stay charges. I texted the owner asking when I would receive the refunded 2 days she had offered. After a while I received a text back that she was refunding only one night because she had to pay a high cost for the plumber,not only did she renege on her offer but I wonder if I hadn't checked would I have gotten any compensation

We were very impressed with the cleanliness of the property. Everything you need for a family traveling with an infant.

We loved our stay here! The house was so cute and comfortable. It had everything we could want or need for our stay. The rooms were nice with really comfortable beds. Don’t let the one bathroom scare you off. It’s a good sized bathroom. The location was pretty great, too. A beautiful area amongst the trees. Like most homes in the area, there is no AC, but they have ceiling fans in every room. Overall, we had a wonderful time! Thanks!

We enjoyed our stay! It was located close to everything we were doing and the house comfortably fit the 5 of us. We really enjoyed the firepit!

Clean, cute, close to the ⛱beach and great restaurants. It was a wonderful experience.

Property was very clean with all the detailed instructions. Location is very convenient; close to many attractions as well as close to city.

Stayed here many times. Perfect place for my family.

My friends' were celebrating their anniversary and invited us to join them. I found this little house and the price was very reasonable. Everything was clean and up to date. If you're particular about pots and pans, you have a choice of stainless steel pots and some nonstick skillets (some wear is visible). There was plenty of linens and blankets. They provide extra heaters, so if you want to put one in the bathroom to warm up before you bathe, you can. Washer and dryer were nice. Only downfalls were: 1) the master room bed, I'm not use to regular spring mattresses, and 2) the shower head was kind of odd and didn't have great water pressure. Overall, VERY nice place to stay and very cozy and welcoming.

A hidden gem. The inside is was quite a surprise. Nice Kitchen and Hardwood floors. Great location and an amazing value compared to the hotel rates in South Lake Tahoe.

Very good vacation property. Convenient location. Clean . Equipped with everything that's needed to stay and spend relaxing time. Easy/fast communication with owner. Thank you!