We arrived after booking this so called houseboat and on our way we requested a change of boat as my friend had selected the wrong boat, and we were told that Jupiter was not available, not entirely sure this was the case. When we got there no one had called to advise of when they'd be there to open the boat, so we went to the supermarket, collected some supplies. Richard showed up with his 3 young children, opened the boat and they all went down, shoes on, walking across the apparent clean floors, no mask on in this Covid period, so I mentioned this to him and he gave the keys, commented on a few things and left. We then discovered a few things were dirty, tiny limited amount of hand soap, no kitchen spray, no dish washing tablets, dirty floor, dusty and no very clean, fridge was dirty, cutlery dirty, drawers grubby, untidy with plastics bags stuffed in the drawers & cupboards, there was no coffee pods (just tea) which we had to ask for along with more hand soap. There was no feel of extra touches, cleanliness and other issues of the Wi-Fi did not work past the bathroom, plus the TV was not connected so we had to contact Richard and he came back to resolve. One thing that is possibly not clear on the photos but there is NO VIEW! So not sure how they can call it a houseboat as you can’t see any canal unless you go up onto the top of the boat, no views from any of the living area / kitchen, unless you stand up! Very misleading and definitely not what was expected, it's dark, cold (even with 27oC heating turned on), dank, unclean and not a welcoming stay...definitely no bubbly (as in photo) was left for us as a welcome or even milk (or coffee pods). It made me very disappointed for what was my first boat stay, it was not worth the €360 we paid. Also when I asked Richard for a tax invoice, he sent me the booking form I completed with ''Paid...'' hand written across it, no company details, when I questioned this, he was a little curt with his response. I would not recommend unless you want to stay in a dark box with no view of the canals.