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Fabulous large detached 5 bedroom, 3 bath villa back onto Villamartin Golf Cours

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Résumé
5 chambres
3 salles de bain
10 clients
7 nuits minimum 
Villa
Règles de la maison
Animaux de compagnie interditsConvient aux enfantsNon-fumeur
Chambres
1 grand lit2 lits doubles5 lits simples1 lit d'enfant
Salles de bain
3 salles de bain complètes

Propriétaire
Denise P
Membre depuis octobre 2018
Langues parlées : English
Taux de réponse : 100%
Délai de réponse : en quelques heures
Interaction avec les clientsNous avons un directeur sur place pour vous enregistrer dans et hors de la villa et si vous rencontrez des problèmes, ils sont sur place.

Avis (2)
Molli L
Molli L
1 contribution
1,0 sur 5 bulles
Awful place to stay. There were dirty pants left in a drawer, ants everywhere, broken doors that didnt lock etc
DO NOT RECOMMEND! This was advertised incorrectly!!! We were told there were nearby bus stops and shops. Every shop was at least a 20 minute walk. The bus stops recommend did not exist.It wasn't cleaned, the facitlites were disgusting. In the rooms we found dirty pants in a drawer that had clearly been there a while, a packet of open ibuprofen and other bits. There were ants everywhere and grime and dirt covered the stairs. As well as this, the back door could not lock leaving the villa unsecure whilst we were out.
Date de la visite juillet 2023
Rédigé le 7 août 2023. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Hannah L
Hannah L
3 contributions
1,0 sur 5 bulles
Avoid
AVOID I am not sure where to start. The host has since lied in her response to this honest review. we paid £360 deposit not £350.00. When we arrived due to taxi issues I called the manager and she came out – she said she thought she should have had notice but I did not get any information to let her know 45 minutes in advance? (I am assuming this was to give the place a quick clean before we got there), it was clear the villa had not been cleaned, therefore, I am assuming we all slept in dirty sheets all week– not a pleasant thought. Manager spent 10 minutes giving us a whistle-stop tour which was ok but obviously we were tired. We arrived at the villa at the time you knew we would. Manager did not take deposit from us, messaged us saying 'no rush, if your put leave it on table I'll get it' she then cane the next day for it. No issues, I have screenshots of this conversation. We had to clean at least 4 inches of dust and grime from the main table on the terrace. Everything was dusty and dirty, and we even had to clean the fridge before we could use it. Honestly, we cleaned everywhere because this was our holiday and we had spent a lot of money to be here so whilst this was hugely inconvieint we still let it go. Manager only came out once after this – this was when we had left the spare key in the door before going out – she text someone who came out within ten minutes, he kicked the door and the key came out of the other side – we paid 70 euros for this. We were not made aware of any 25-euro call out fees and manager said ‘call me anytime if you need me’- therefore I won’t be paying the 3 charges you have proposed. As the whole party were not present at the time we could not get into the villa we tested this theory of leaving the key in the door. Sadly we worked out the door did open with keys in both sides,– therefore we felt we had been conned out of 70 euro (it almost felt like a set up as the ‘locksmith’ who is clearly friends with manager turned up very quickly. The last time she came out was to collect the keys. Additionally, when she did turn up she came out with her partner and two small children who argued and made it all the more stressful, with the comment from manager of ‘you need to babysit my kids then’. The downstairs door did not lock at all so we had to leave our things and the villa at risk if we could actually get out. This left the children downstairs full of anxiety and they did not sleep until it was sorted. Manager told us she would send out a locksmith for this, but as we felt vulnerable one of our party stayed back in the house until they arrived. The sunbeds on the main terrace were mouldy so we didn’t use them. The smell was an intolerable mix of sweat and mould, it was clear they had been left out and not cleaned and therefore no one even sat on them, let alone broke any as the host tried to charge us for this! (I’ve attached a photo) – additionally why would we lie about a sunbed and be honest about the hob, it is obvious the manager had not inspected the place prior to our stay. More evidence of this could be someone else’s pubic hair on the mirror ornament in the bedroom were two small girls slept (see photo attached) – as well as there being ibuprofen and other bits in the drawer in their room. Obviously our five year old slept in that room. We also found someone else’s dirty underwear in the drawer of the room where I stayed! (reported to manager). Not very nice at all. In regards to the old hob - it took us 3 hours to boil potatoes- and they still weren't fully cooked. This was the day we went over the electricity cap, after your message we did not cook at all in the villa and ate when we could get out. When the hob was broken - manager did not come out to inspect this – she asked for photos, which I sent. I have screenshots of these conversations. There were no local amenities (as we were led to believe); everything was over a 20-minute walk away so it was impossible in that heat to walk anywhere. If we were lucky enough to get taxi’s they could not cater for our group of ten so we often got stranded and separated or they simply did not turn up (we were told by the locals that the taxis were highly unreliable- why was this not relayed to us). The pool turned was so full of chemicals that it turned all our hair green. Our swimming costumes (bought new for the holiday) were also ruined so we all need will have to replace these as well. There will also be costly hairdresser bills. We were told not to use the air conditioning on by the manager, but we quickly learnt we could not leave doors open as when we did huge cockroaches kept coming in. From day one the place was heaving with ants (all over the work surfaces in the kitchen), yes, I did not want ant powder due to having a five year old and disabled curious children with us, but we did use the bug spray when appropriate. I had to jet wash the BBQ patio area before it was clean enough to use, I also had to scrub the BBQ before we could use it (and all of the bbq accessories) – not nice especially in the heat. From the money we have spent I don’t make a habit of going on holiday to clean. There are Chips and holes in the floor tiles, dirt stains on the marble stairs where they've clearly not been cleaned for sometime and you can see the grime marks from where people step to walk up and down them (this would be understandable in a hotel but not in a private residence). We were honest about the hob as one of our party chipped it (we didn’t have to be), this was a genuine accident – host refused to provide any official documentation or invoices, we expected to lose the security deposit but the way we were treated was appalling. We googled the price of the same hob and found the most expensive was 160 euro for the same make and model (we also found it cheaper). We didn’t even complain about any of this and tried to remain positive about the holiday. In reality it was awful. We feel we were miss-sold it. Even though all this had happened, knowing manager had the hob to sort we started washing our own bedding to save her time, stripped our own beds and washed the towels we had used – we even hung some of these out before we left. The bedding was old, bobbly and hard, there was no light in one of the rooms so this made evenings difficult. I messaged the manager 3 days after we left and she still hadn't contacted the electrician. I could go on but I wont. I’ve attached some photographs. I didn’t want to complain about all this but due to your response and the sheer amount of money we had to pay for the week I will be honest about our stay to warn others. Additionally – I feel really upset as we had such positive interactions before we stayed. In summary to bullet point the key points for you. The whole Villa was not cleaned We most likely all slept in sheets slept in by someone else Dirty underwear and medication left over We paid £360 deposit not £350 I cleaned the whole downstairs patio which took a considerable amount of time, including the BBQ before it could be used, host claimed this was checked by manager and it wasn't. There are no local amenities (as in within a 20 minute walk as we were led to believe) We only went over the electricity quota because the cooker is so old and slow Manager only came out once outside of checking in and out but the host claims she came out more and tried charging us for this. The sunbeds were too dirty to use so we did not use any – let alone break any so I wont be paying for this We spent a lot in taxi’s – this could have been saved had we been given the correct information before we went. There was an accident; we were honest about this – unlike the previous people who have clearly broken the sunbeds because this was not our party
Date de la visite juillet 2023
Rédigé le 7 août 2023. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Résultats affichés : 1-2 sur 2

Ce que propose cette location
Services
  • Ménage inclus
Informations sur l'emplacement
  • Convient aux enfants
Caractéristiques de l'établissement
  • Ventilateurs de plafond
Équipements intérieurs
  • Climatisation
  • Foyer
  • Accès internet
  • Télévision par satellite
Divertissements
  • Salle de jeux
  • Table de ping-pong
  • Chaîne stéréo
  • Télévision
Activités
  • Points de pêche à proximité
  • Sports nautiques
Salle de bain et linge
  • Fer à repasser
  • Bain bouillonnant
  • Draps fournis
  • Serviettes à disposition
  • Laveuse
Cuisine et salle à manger
  • Barbecue
  • Lave-vaisselle
  • Congélateur
  • Réfrigérateur
  • Bouilloire
  • Four à micro-ondes
  • Cuisinière
  • Grille-pain
Équipements extérieurs
  • Balcon
  • Piscine pour enfants
  • Terrasse
  • Terrasse
  • Cour privée
  • Piscine partagée (non chauffée)
  • Terrasse
Wi-Fi et internet
  • Wi-Fi
À proximité
  • Terrain de golf (à 30 min.en voiture)
  • Terrain de golf (à 15 min. à pied)
  • Infrastructures d'équitation
  • Court de tennis
Parking
  • Parking disponible

Disponibilité
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juillet 2024

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Carte
Accès
Alicante Airport
42 km

San Javier Airport
18.9 km
Restaurants
Quisine Restaurant
13 min

Steakstones Hot Rock Grill
6 min

La Fuente Dolce Vita
13 min

The Hen's Teeth
7 min
Attractions
Drivers Bar
9 minBars et boîtes de nuit

Gin & Fizz
7 minBars et boîtes de nuit

The Hub Sports Bar
7 minBars et boîtes de nuit

Cheers Bar and Restaurant
12 minBars et boîtes de nuit
À propos du quartier
Vous déplacer
Accès
Voiture conseillée
Comment s'y rendre
Les activités à proximité
Points de pêche à proximitéTerrain de golf (à 30 min.en voiture)Terrain de golf (à 15 min. à pied)Infrastructures d'équitationCourt de tennisSports nautiques

Ce qu'il faut savoir
Heure d'arrivée/de départ
Arrivez après 4 h p.m. Départ avant 10 h a.m.
Conditions d'annulation
  • Remboursement à 100 % en cas d'annulation moins de 24 heures après la réservation (à condition que le séjour ait lieu au moins 60 jours plus tard).
  • Aucun remboursement possible une fois la réservation confirmée

À propos de cet établissement

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Établissement #HL2229746391

Tripadvisor - Fabulous large detached 5 bedroom, 3 bath villa back onto Villamartin Golf Cours