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2 COTTAGES ORGANSDALE, chalet pour animaux de compagnie, avec poêle à bois, et fermé

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Résumé
3 chambres
1 salle de bain
6 clients
3 nuits minimum 
Logement à louer
Règles de la maison
Animaux de compagnie acceptésConvient aux enfantsNon-fumeur
Chambres
2 lits doubles1 lit superposé
Salles de bain
1 douche

Propriétaire
Sykes Holiday Cottages
Membre depuis octobre 2009
Langues parlées : English
Délai de réponse : en quelques heures

Avis (3)
D Formby
D Formby
Braintree, Royaume-Uni2 contributions
1,0 sur 5 bulles
Do not book!
When you book a holiday cottage you expect the standards to meet or exceed your own , this is not the case at this cottage. We arrived after 4 hour journey, it was raining and the first thing to note was that there was no door so straight away we were walking dirt on to the floors and had to resort to putting our dogs towel on the floor. Things just did not improve, the cottage was not clean, the sofa was filthy and whilst we brought our own throws , it turned out I would not have wanted my dogs on the sofa! The kitchen lacked basic equipment such as a washing up brush, the grill pan was filthy as was the oven, the freezer had a thick layer of ice and the cooking pans were to dirty to use. Upstairs the bed was very old, there were no pillow protectors and the pillows were heavily stained, the duvet on the top floor bed should have been replaced a long time ago. There was nasal fluid on one of the curtains and the bathroom lacked a toilet roll so that after our long journey we were not able to use the facility but had to leave and go shopping and use toilet facilities elsewhere, the bathroom also smelt very unpleasant. Outside we were not able to let the dogs roam freely as there was a thick sludge outside the back door and some type of mould growing on it. A truly unpleasant experience.....the owner has failed to acknowledge my complaint apart from to say that he has reprimanded the cleaning company and the next clients will find the cottage cleaner, no compensation has been offered and today he has told the booking company that he rectified the cleanliness issues after speaking with us!! If I ran Sykes Cottages I would delist this cottage......a total disgrace
Date de la visite octobre 2020
Rédigé le 10 novembre 2020. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Happiness24343699736
Happiness24343699736
Thank you very much for taking the time to leave your valuable feedback. I am so sorry to hear of your disappointment during your stay. I can see that we have been in contact with yourself directly regarding this matter. I can see that the cleanliness issue was quickly rectified by the property owner at the time and your feedback was taken on board to ensure this does not occur again in future. I am very sorry that we were unable to come to a satisfactory resolution for yourself in this instance. I do hope you will continue to book with us in future. Take care and stay safe! Lauren.
Rédigé le 16 janvier 2021. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Levoyageur
Levoyageur
Marlborough, Royaume-Uni190 contributions
3,0 sur 5 bulles
Nice cottage- shame about the road noise
This is a beautifully renovated red brick terraced cottage, within easy reach of Chester. Plus points- excellent bathroom with bath and large shower cubicle and good water pressure. Beds comfortable, and quality bed linen and towels provided. Free WiFi Dog friendly with enclosed garden Negatives-- the road noise. The cottage is in the V of two main roads, so cars race by at the back and the front.Might be OK in winter with windows closed, but in summer the noise was awful- I could only sleep using earplugs The lounge had inadequate furniture for 6, and the futon settee was excruciatingly uncomfortable- we brought in dining chairs to sit on instead In kitchen no large glasses provided, and only 2 teaspoons ( with 3 plastic ones) Grass cut in the garden, but borders unkempt and full of weeds- not a very nice place in which to sit.
Date de la visite juillet 2014 A voyagé en famille
Rédigé le 21 juillet 2014. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Owain Riseborough -:- Nottingham
4,0 sur 5 bulles
Had a fantastic week with the kids...
Organsdale cottage is a lovely little cottage that is well situated for a great family holiday. only 10 mins drive from Delamere forest where we spent a few fantastic days walking the trails and the train station which was only 30 mins to Chester which is a great town with lots to do.We also went to New Brighton beach which was 40 mins away but worth it. The cottage was clean and worm and a good size for 4 but a bit of a squeeze for 6 but the fireplace was a bonus and we had it roaring every night. a few more tools in the kitchen would not have gone as miss (decent knife, chopping board, that sort of thing) and something to split logs with that are available at the local shop but all in all a great place to stay if you want a bit of country living. The traffic noise was not a problem and the kids loved watching the riding school of a morning through the top bedroom window. We have book a few cottages over the years and feel this one would be worth coming back to.
Date de la visite février 2013
Rédigé le 18 avril 2013. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Résultats affichés : 1-3 sur 3

Ce que propose cette location
Wi-Fi et internet
  • Wi-Fi
Équipements intérieurs
  • Accès internet
Cuisine et salle à manger
  • Réfrigérateur
  • Bouilloire
Divertissements
  • Télévision
Salle de bain et linge
  • Draps fournis
  • Serviettes à disposition
  • Laveuse
Parking
  • Parking disponible
Informations sur l'emplacement
  • Convient aux enfants

Disponibilité
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Ce qu'il faut savoir
Conditions d'annulation
  • Remboursement à 100 % en cas d'annulation moins de 24 heures après la réservation (à condition que le séjour ait lieu au moins 60 jours plus tard).
  • Remboursement de 50 %* si vous annulez au moins 4 semaines avant l'arrivée
  • Aucun remboursement possible une fois la réservation confirmée

À propos de cet établissement

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Tripadvisor - 2 ORGANSDALE COTTAGES, pet-friendly cottage, with woodburner, and enclosed