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Tolani Southgate Villa Chiang Mai

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Résumé
Fournie par Microsoft® Translator
6 chambres
3 salles de bain
11 clients
1 nuit minimum 
Villa
Règles de la maison
Animaux de compagnie interditsNe convient pas aux enfantsFumeur
Chambres
2 très grands lits3 grands lits1 lit simple
Salles de bain
3 salles de bain complètes

Propriétaire
Tolani Chiang Mai Villa L
Membre depuis décembre 2013
Langues parlées : English
Taux de réponse : 100%
Délai de réponse : en quelques heures

Avis (11)
lowanLL
lowanLL
Hong Kong, Chine27 contributions
5,0 sur 5 bulles
Nice villa with great services
I've stayed at this villa for a vacation with a group of friend consists of 10 persons. The villa itself is located about 10 minutes away by car from old town airport and not more than 20 minutes for most major districts that tourist may visit in Chiang Mai. The open air common area is where we stay for most of the time inside the villa, as it has a large living room area with big sofa, kitchen, dining room and a small pool. The kitchen is well equipped and it's very easy to get food from a nearby supermarket that's located just 5 minutes away from the villa by car. Since the open air common area is only equipped with fans and Chiang Mai was very hot during the time we went, especially during the noon time where we often felt hot, the best way to cool down is to soak yourself into the pool. There are a lot of plantation inside the villa area and the setting is quite nice. The slightly downside is mosquito and insert but it's not quite avoidable I guess since the common area is an open air area plus you can't avoid inserts and mosquito in Chiang Mai really and especially a villa with a lot of plantation I guess, the staff have prepared mosquito repellent as well as mosquito coils outside of every villa as well as at the common area so it was ok for some of us but some of us still got mosquito bites. Each individual villa and bedroom have air conditioning and they all function well, each villa has a toilet, water pressure and water temperature from the shower is not strong but I guess that's what is like in many villas / hotels in a lot of Thailand cities and since it's so hot in Chiang Mai so the just slightly warm water temperature is fine for shower. Each of the villa also has a kitchen but none of us have used it as we stay in the large kitchen in the common area for most of the time. The bed was good for me and I slept well every night. In term of the service, it was outstanding, Lucy was our villa butler, she took very well care of us, from arrival at the airport to the arrival at the villa and the departure were all perfect. She was very attentive and delivered all of our requests, they got food and beverages that we requested for, cooked breakfasts and dinner for us, gave us a lot of useful recommendations in Chiang Mai, we can reach her anytime and she always say "yes" to our requests. We had a very special experience in our trip, we experienced a very heavy rain in Chiang Mai on the first night, the area around our villa and many areas in Chiang Mai was heavily flooded after just 3-4 hours of heavy rain in the evening where most cars could not reach our villa, but our villa was not flooded and it's probably because the pond in the middle of the villa had taken up all the water, Lucy and her team made arrangement with the Royal Thai Army to pick us up with the army truck from our villa and moved us to another hotel for the 2nd night and arrange our return back to the villa on the next day when the flood was cleared around the villa area. Although the moving was not easy as we had a baby in our group, packing the luggage and it was an extremely hot day after the heavy rain the night before, Lucy and her team had made huge efforts in accommodating us and kept us safe and comfortable. I would recommend this villa for groups or families that enjoy staying outdoor with fresh air and don't mind the heat.
Date de la visite mai 2017
Rédigé le 22 mai 2017. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Nhallahan
Nhallahan
Île de Hong Kong, Chine15 contributions
4,0 sur 5 bulles
Lucy is top notch
The property contains 3 villas with a small pool which is probably better used for a soak rather than a swim. The property itself is clean and basic though is it starting to wear a little. Location wise its close to the airport and old square but you do need to arrange for transport. There isnt much around the villa itself but it also means it is super quite in the evenings The villa is also perfect for a group of friends with an entertainment area to gather. What made the stay super pleasant was the service. The villa's host is a lady called Lucy whom was super helpful and was able to help with organizing tours and bookings as with any other small things you might. Lucy made the stay perfect for our group.
Date de la visite mai 2017
Rédigé le 5 mai 2017. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

aliku
aliku
11 contributions
5,0 sur 5 bulles
Stay for the Service
Location was great if you like a quieter Chiang Mai, living amongst the locals. 15 minutes walk to the Saturday night market. The villa itself was spacious and well equipped. It is a little older and some things could use updating. But what really set it far above the rest was the service. From the moment we stepped foot in to the villa to the moment we left, we were pampered. The villa manager, Lucy, is super duper great. They were very flexible with our needs, from specially ordered breakfasts to helping us organize a BBQ dinner on the last night of our stay. We could tell that she truly loved Chiang Mai (as do we, since this is probably our 7th time there) and was proud to show off her culture. She recommended us places to see, to eat and brought us things to try from mango sticky rice to a legendary chicken rice. We saw and experience Chiang Mai in a whole new way. On the day of arrival, they helped us bring in lunch from a nearby stall within, i swear, 10 minutes! And it was delicious. This was especially helpful since we have hungry kids with us. They were problem solvers. They were just really nice and accomodating to all our needs, whenever we needed it. The whole time we were there, if we needed anything we could just WhatsApp her. So convenient. :) Would stay here again for the service!
Date de la visite avril 2017
Rédigé le 13 avril 2017. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Roxana
Roxana
Dubaï, Émirats arabes unis5 contributions
5,0 sur 5 bulles
Going the extra mile
The place was nice and comfortable. What makes this place such a nice experience is Samantha the manager of the property. She attended to our needs with such diligence and always with big smile. We were in few situations where we needed her help even outside her working hours and she was ready and available. We felt that we were in a 5 star accommodation due to her attentiveness and willingness to go the extra mile. My suggestion for this property will be to install more fans in the kitchen area to provide more ventilation. It is a nice place to hang out but can get hot.
Date de la visite mars 2017
Rédigé le 31 mars 2017. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Melissa D
Melissa D
Irvine, Californie12 contributions
5,0 sur 5 bulles
One of the BEST hotel experiences of my life.
Location is a bit remote, but an excellent getaway for some peaceful quite time in a gorgeous location. We stayed in the lux riverside villa with the kayak and sun deck. Very romantic and having the kayaks was a really nice touch. No need to rent or make arrangements, just hop in and paddle when you are in the mood. Service was EXCELLENT. Food was very good, room service prices were incredibly reasonable which is rare especially at a nice hotel. It seemed like every possible detail had been attended to. The place is immaculately designed. Comfort and beauty every where you turn. Ill look for the X2 line everywhere I travel.
Date de la visite janvier 2017
Rédigé le 17 janvier 2017. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Gigi1706
Gigi1706
Hong Kong, Chine2 contributions
5,0 sur 5 bulles
This is really a great villa for my big family...
My family had a great Easter holiday at Chiang Mai coz we chose the best villa there. Thanks for Zee!! My family played at the villa & pool happily. Zee and his staffs provided the best services for us & helped us a lot when we stayed there. And the BBQ that Zee arranged is really good. We enjoyed to stay at this villa & we must get back.
Date de la visite mars 2016
Rédigé le 7 avril 2016. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

SongLiew
SongLiew
Kuala Lumpur, Malaisie1 contribution
5,0 sur 5 bulles
Perfect Group Getaway !
It has been a decent stay and we enjoyed every moment we had in the villa. We were welcomed by Zee, the manager and the other staffs. They were very helpful throughout the entire booking and stay. The Villa is located in the residential area and convenient stores were 5 to 10 minutes away. It's perfect for us as it is away from the busy town. The pool was crystal clear and the pantry is full of seasonings for our cooking leisure. We were once worried on the mosquito problem (from other's reviews). But surprisingly, the mosquito problem was solved flawlessly. It is a perfect getaway for family or a group of friends. It worth every penny spent and we would definitely return.
Date de la visite juillet 2015 A voyagé avec des amis
Rédigé le 27 juillet 2015. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Lizzy Y
Lizzy Y
1 contribution
5,0 sur 5 bulles
Excellent service!!!
The staff was very helpful highly please my family. Location is very near market. I love the breakfast. My family will come back again next year!
Date de la visite juin 2015
Rédigé le 24 juillet 2015. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Carey380
Carey380
Tweed Heads, Australie24 contributions
5,0 sur 5 bulles
Really Nice And Very Convenient
Absolute decadent accommodation and we really loved our stay. The attention to detail has got to be seen to be believed. Close to everything, it is such a breeze when we visited Chiang Mai. The Butler, looking after our every need and although it was very cold that time of year, made us feel very warm and cosy. He was telling us that a couple of times in January this year that Chiang Mai got down to zero degrees! So looking forward to returning soon, as it would be an oasis pool side in the typical warmth and being so close to everything is such an advantage.
Date de la visite février 2015 A voyagé en couple
Rédigé le 22 avril 2015. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

chezong
chezong
Melbourne, Australie38 contributions
2,0 sur 5 bulles
Luxury - I think not!
We are 2 nights into our stay and I'm afraid this place wld be a 3.5-4 star at best. It just falls short of the website description and has been rather disappointing. Key issues: 1) the "pond" is their biggest mistake as its a nightmare mosquito breeding ground. So many mozzies, everywhere, everyday n night. Repellent can't save u. Doors of the villas don't close tight so beware. 2) Not able to lock doors and bedrooms so serious lack of security and no safes provided. 3) Air con and water heater not working in one of the 3 villas. Not acceptable for the price we paid. 4) A written promise of daily champagne breakfast on our email confirmation that is unknown to staff and even after our enquiry, the mgr says he can arrange this for one morning. That's not the definition of "daily". Don't make promises u can't keep!! Not to mention, breakfast comes in take away styrofoam packets that are simply transferred to plates - not cooked fresh at villa and only one item (eg pad Thai) served to everyone. No variety, no juices, only coffee and Lipton tea bags - basic...not luxury standard at all. 5) You will find dead bugs in both the bathroom and on ur bed...we did. Bottom line...it's a decent villa and if u come expecting 3 star stds then this place is pretty cool. Oh and travelers... be prepared to walk...this villa is deep in...at least a 15 min walk to the South Gate, and not a lot of cafes and shops nearby. Conclusion - bit of a pity cos the place has potential but really needs more maintenance (considering its spose to be quite new - it feels old) and I'd suggest more service like a driver on standby wld be useful.
Date de la visite avril 2015
Rédigé le 12 avril 2015. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
Ammee T
Ammee T
Dear Eugene, Thank you very much for your time in writing this valuable review for us. Let me start by personally apologizing for the inconvenience these issues may have caused you. We apologies that our service was not up to our usual standard. I have communicated these issues to my team and will be properly dealt with and we will make sure none of these issues will come across any of our guest in the future. I will review the system in which the booking information is passed onto our villa team to ensure this does not happen again. However due to the Thai New Year, all shops and services were closed. My team and I would like to thank you again for writing these valuable incidents that have come across your stay and apologies. Thank you very much for your time. Nonzee Wongsa Villa Manager
Rédigé le 4 mai 2015. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Résultats affichés : 1-10 sur 11

Ce que propose cette location
Équipements intérieurs
  • Climatisation
  • Accès internet
  • Télévision par satellite
Parking
  • Parking sécurisé disponible
Équipements extérieurs
  • Piscine privée (non chauffée)
Wi-Fi et internet
  • Wi-Fi

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Carte

Ce qu'il faut savoir
Heure d'arrivée/de départ
Arrivez après 2 h p.m. Départ avant 0 h p.m.
Conditions d'annulation
  • Remboursement à 100 % en cas d'annulation moins de 24 heures après la réservation (à condition que le séjour ait lieu au moins 60 jours plus tard).
  • Aucun remboursement possible une fois la réservation confirmée

À propos de cet établissement

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Foire aux questions à propos de Tolani Southgate Villa Chiang Mai

Tolani Southgate Villa Chiang Mai peut accueillir jusqu'à 11 personnes. Voir toutes les informations sur la location..

Tolani Southgate Villa Chiang Mai dispose de 3 salles de bain. Voir toutes les informations sur la location..

Tolani Southgate Villa Chiang Mai dispose de 6 chambres. Voir toutes les informations sur la location..

La durée minimum du séjour à Tolani Southgate Villa Chiang Mai est d'une nuit. Voir toutes les informations sur la location..

Tripadvisor - Tolani Southgate Villa Chiang Mai