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PENTHOUSE APARTMENT JAWHARA SMIR MARINA SMIR MED COAST MOROCCO

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Résumé
2 chambres
1 salle de bain
6 clients
La durée minimum de séjour varie 
La durée de séjour minimum varie selon les dates sélectionnées
Condo/Appartement
Règles de la maison
Animaux de compagnie interditsConvient aux enfantsFumeur
Chambres
1 lit double2 lits simples
Salles de bain
1 salle de bain complète

Propriétaire
ROBIN N
Membre depuis février 2012
Langues parlées : English
Délai de réponse : en quelques heures

Avis (6)
Mohammed Safiani
Mohammed Safiani
10 contributions
1,0 sur 5 bulles
Bad Experience with booking agent and apartment owner Jowhara Smir
From arrival to this rental we were not met appropriately at check-in. Having prepaid our stay, we had to wait at the gate like beggars to convince the security we have a confirmed paid rental. After waiting half hour, the real estate rep drops us at the rental with the key. There was NOTHING provided, we were only there for three days. Upon entering the apartment the floor was filthy with dirt, had not been cleaned at all. The dining room table had a layer of dirt also that had to be disinfected, my cleaning cloth ended up black like you were on a picnic table outside. The bathroom had no bathmat, 2 poor quality towels (we were a party of 3). The kitchen has not even a coffee pot, gas stove but guess what no matches provided. We had to wake up the first morning and call the rep to bring us a coffee pot. Then I went out to the store to buy matches, so again we had to wait. A.C condensation keep leaking water inside the apartment from the balcony. The owner clearly could care less about her guests, assumes that we would purchase all the amenities ourselves, I guess that way her next guess would have supplies at our expense. You would think with the competition from Air B & B she might have treated us better. Lastly the cable TV (Joke) kept going in and out watching movies. Complete rip off and ruined our vacation.
Date de la visite juin 2017
Rédigé le 15 juillet 2017. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
robin570422
robin570422
I am totally shocked that this client had this experience from the booking of our apartment,we take great pride in going the extra mile and ensuring our guests have no problems,and that if any should occur then we would always endeavour to rectify them as soon as possible,I can only offer my apologies to this client,but I have to say that I was not aware that they were experiencing any problems as they didn't contact me at any point which would have served me with the opportunity to rectify matters. The client was due to arrive out of normal office hours,if they had provided a copy of the booking they wouldn't have encountered any problems with security,the guards are on the gates to provide 24 hour security to the residents and would only have been following instructions as laid down by the syndicate,who manage the complex,and therefore whatever they do is beyond my control,I had informed the client of the whereabouts of my agents office and this is where they should have arrived to collect the keys,and then the agent would have taken them to the complex,which would have meant that they wouldn't have encountered any problems with security,so I'm assuming that they must have got confused about the location for key collection,unless during conversations between the client and the agent they had made other arrangements for key collection,in any event this is also a situation beyond my control. I am questioning what the client is saying regarding the cleanliness of the apartment given the fact that both myself and my wife had been staying there and only left the apartment some 4 days before the clients arrival,my wife is very houseproud and cleaned the apartment throughout only the day before we left,even so the agents cleaning staff would have cleaned the apartment before the clients arrival. The bathroom has no bath mat as if the client were to slip on one we would be held liable,if the client had only requested extra towels they would have been provided,I am questioning what the client states about the quality of the towels as the agent only supplies towels of very high quality,there was a coffee pot in the cupboards when we had left so where this had gone I do not know,the client is complaining about no matches being left for lighting the gas hob,we have never had a complaint regarding matches before in 10 years of renting our apartment,the reason that no matches are supplied is one of health and safety,I was fully aware that the air conditioning unit had a problem in that the extraction pipe had split just before we left and I brought it to the agents attention,I have to say though that it absolutely does not leak into the apartment,but it does splash near to the step just outside the balcony door,I offer my apologies on this as this should have been repaired before the clients arrival,again if the client had brought this to the agents attention it would have been fixed,the cable tv encountering problems with the signal dropping out,the client would have had 2 opportunities to get this resolved,by either informing the agent or the syndicate on site,as there is a cable engineer who calls into the complex every day to rectify any problems,but all of the problems can only be rectified if the client gives us an opportunity to do so by bringing the problems to our attention,if we aren't aware of any issues then we cannot possibly hope to remedy them. Communication is the key here.
Rédigé le 16 juillet 2017. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Anwar001
Anwar001
Londres, Royaume-Uni2 contributions
4,0 sur 5 bulles
Nice apartment with great view from the balcony
I stayed here with my family late July/Early August. The apartment was clean and a good size with a great view from the balcony overlooking the onsite swimming pool, mountains and sea. The swimming pool was great and the sea was not too far away (the marina area was just on the other side of the road). There is a small shop on the complex selling all kinds of useful daily items which was useful with a snack place, café and another shop just outside the complex. Marina Smir is just across the road and here you will find the marina, more restaurants, shops and the beach.
Date de la visite juillet 2016
Rédigé le 6 septembre 2016. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
robin570422
robin570422
Thank you for taking the time to submit a review,I'm pleased that you and your family enjoyed your holiday in my apartment and the resort of Marina Smir.
Rédigé le 7 septembre 2016. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

308Nancy
308Nancy
La Haye, Pays-Bas2 contributions
3,0 sur 5 bulles
Overall a pleasant stay.
Overall a pleasant stay. The sea is across the street and you have to walk 5 until 10 minutes (depends on where you want to be). Bathroom and kitchen need to be cleaned better.
Date de la visite septembre 2014 A voyagé en famille
Rédigé le 8 octobre 2014. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

HoussamLeito
HoussamLeito
Annemasse, France4 contributions
5,0 sur 5 bulles
GREAT HOLIDAY IN AN AMAZING APARTMENT !
This is the second successive holiday I spend in this dream apartment. The apartment is fully equipped with wide and clean bedrooms and The bathroom is large and very clean. It is well equipped (TV, fully fitted kitchen, clean towels and air conditioning ...). The view from the terrace is gorgeous, the pool is down, the mountains on the left, and the sea on the right. All nearby beaches are beautiful. I found absolutely no problem to access or payment. The owner is friendly, helpful and very nice. And sincerely, the price is very convenient compared to what can be found next to it. I had a wonderful holiday and I will definitely return next year.
Date de la visite septembre 2014 A voyagé avec des amis
Rédigé le 5 octobre 2014. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Les avis sont soumis à des vérifications de la part de Tripadvisor.

HoussamLeito
HoussamLeito
Annemasse, France4 contributions
5,0 sur 5 bulles
Just perfect !!!
I had a dream week in this apartment in September. It was perfect: the house is clean, well maintained, with conveniences, kitchen, air conditioning, bathroom with bath, terrace with view of pool and beautiful mountain. No difficulty of access or payment. I will go again and again whenever I have the opportunity. Sincerely, Houssam From Rabat.
Date de la visite septembre 2013 A voyagé en couple
Rédigé le 17 octobre 2013. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Les avis sont soumis à des vérifications de la part de Tripadvisor.

hnini79
hnini79
Kenitra, Maroc45 contributions
4,0 sur 5 bulles
CALME ET PROPRE
trés belle residence, montagne et plage, trés calme, piscine propre, syndic trés actif, securité assurée, jardin et terrain bien entretenus
Date de la visite août 2013
Rédigé le 9 septembre 2013. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.

karima O
karima O
Rabat, Maroc10 contributions
1,0 sur 5 bulles
CATASTROPHIQUE, DELABRE, SOUS EQUIPE, BREF UNE ARNAQUE
murs délabrés, cuisine très sale, wc (la chasse d'eau ne marche pas), il fallait remplir les saux..., la terrasse est équipée d'une table en plastique qui tient à peine debout, et sans les chaises....draps sales avec des tâches, rideaux inexistants, bref.... une vraie arnaque
Date de la visite août 2013
Rédigé le 25 août 2013. Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de Tripadvisor LLC. Les avis sont soumis à des vérifications de la part de Tripadvisor.
robin570422
robin570422
Not sure who submitted this review but this does not describe our apartment at all,it mentions plastic table on terrace,we have cane furniture on a balcony with spectacular views,our kitchen is well equipped and was newly decorated last year,as was all interior woodwork,for example kitchen cupboards wardrobe doors and doors to all rooms,all bedding is colour coordinated and new.for verification see photos in gallery.
Rédigé le 9 octobre 2013. Cette réponse est l'opinion subjective du gérant et non de Tripadvisor LLC.

Jad0306
Jad0306
Atlanta, Géorgie
5,0 sur 5 bulles
Amazing apartment, nice location, nice view
If you decide to reserve this apartment, believe me you want regret it. It has a good view of the ocean, swimming pool ,mountain,and of Ceuta . Besides ,the staff are very very nice and friendly. We even extended our trip because we liked it so much
Date de la visite juin 2013 A voyagé en famille
Rédigé le 18 juin 2013. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Les avis sont soumis à des vérifications de la part de Tripadvisor.

Résultats affichés : 1-6 sur 6

Ce que propose cette location
Jolies vues
  • Vues sur l'océan
Informations sur l'emplacement
  • Convient aux enfants
  • Bord de mer/de lac
Équipements intérieurs
  • Climatisation
  • Télévision par satellite
Divertissements
  • Lecteur DVD
Activités
  • Points de pêche à proximité
  • Sports nautiques
Salle de bain et linge
  • Laveuse
Cuisine et salle à manger
  • Congélateur
  • Réfrigérateur
  • Bouilloire
  • Four à micro-ondes
  • Cuisinière
  • Grille-pain
Équipements extérieurs
  • Balcon
  • Piscine pour enfants
  • Piscine partagée (non chauffée)
  • Terrasse
À proximité
  • Terrain de golf (à 30 min.en voiture)
  • Infrastructures d'équitation
  • Pistes de randonnée
Parking
  • Parking sécurisé disponible

Disponibilité
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Carte
Accès
Sania Ramel Airport
16.9 km

North Front Airport
46.3 km
Restaurants
Saffron at Banyan Tree Tamouda Bay
7.1 km

Azura Tamouda Bay
7.3 km

Baie Blanche Brasserie
4.5 km

Cafe Blue Sky
5.7 km
Attractions
Tourist Complex Smir Park
12 minParcs aquatiques

Fririj Park
5.7 kmParcs aquatiques
À propos du quartier
Accès
Voiture non nécessaire
Comment s'y rendre
Les activités à proximité
Points de pêche à proximitéTerrain de golf (à 30 min.en voiture)Infrastructures d'équitationSports nautiques

Ce qu'il faut savoir
Heure d'arrivée/de départ
Arrivez après 2 h p.m. Départ avant 0 h p.m.
Conditions d'annulation
  • Remboursement à 100 % en cas d'annulation moins de 24 heures après la réservation (à condition que le séjour ait lieu au moins 60 jours plus tard).
  • Remboursement de 50 %* si vous annulez au moins 4 semaines avant l'arrivée
  • Aucun remboursement possible une fois la réservation confirmée
Notes du propriétaire
low season 500 MAD per night all dates other that as featured below mid season 700 MAD per night may and june high season 1300 MAD per night july and august all of the figures as shown in pounds are approx depending on the exchange rate at the time as payments are made in moroccan dirhams,euros,or sterling

À propos de cet établissement

Tout d'abord, consultez l'onglet Disponibilité sur cette page pour vérifier si vos dates sont disponibles. Si elles le sont, communiquer avec le propriétaire par l'intermédiaire de la boîte de réception des locations de Tripadvisor pour confirmer la disponibilité.

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Foire aux questions à propos de PENTHOUSE APARTMENT JAWHARA SMIR MARINA SMIR MED COAST MOROCCO

PENTHOUSE APARTMENT JAWHARA SMIR MARINA SMIR MED COAST MOROCCO peut accueillir jusqu'à 6 personnes. Voir toutes les informations sur la location..

PENTHOUSE APARTMENT JAWHARA SMIR MARINA SMIR MED COAST MOROCCO dispose d'une salle de bain. Voir toutes les informations sur la location..

PENTHOUSE APARTMENT JAWHARA SMIR MARINA SMIR MED COAST MOROCCO dispose de 2 chambres. Voir toutes les informations sur la location..

Tripadvisor - PENTHOUSE APARTMENT JAWHARA SMIR MARINA SMIR MED COAST MOROCCO