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Overall the property worked well for a group of 10 (6 adult and 4 kids). The air hockey table got hours of use by the kids. The deck was very nice and the fire pit made for enjoyable evenings. The only complaints are that 1)the carpets throughout most of the first two levels are BADLY STAINED and the instructions to operate the projection TV on the lower level weren't adequate. The management company sent video instructions which also didn't work. My third request for assistance with the TV went unanswered.
Date de la visite juillet 2021
Rédigé le 1 août 2021. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Batteries missing from upstairs remotes Used bandaids, candy, candy wrappers and joints found in outside furniture. Projector TV would not work (did send repairs 3rd day in). Wifi signal weak Roku was unusable due to constant buffering. Promised “same day” laundry service. Clothes were picked up Thursday morning and we waited around Friday morning to start our day until about 10:30 with no clothes. When asked for a specific ETA for our clothes while waiting to leave for the day, we were informed they use a third party service and could only tell us “sometime in the morning.” Ended up making our daughter wear some clothes from her male cousin and dirty clothes from prior day and her cousin had to wear weather inappropriate and dirty clothes from prior day. Upstairs front bedroom has broken box springs. Was going to have the two boys sleep on the couch and realized there are no extra blankets or pillows in the house. Only option was sleep on broken bed, or couch with no blankets. House smelled stale and musty upon arrival. Had to open windows to air it out. Did not smell like it was recently (aka that day) cleaned. No cleaning products available. Thermostat is “on schedule for your comfort”. Unable to adjust during the day, ended up being very hot in the house in the afternoons. Good thing the weather was nice.
Hot tub was only 88 degrees. Tried to find switch or instructions and only found a paper saying “use lights and jets only”. Turned on jets and lights and had illuminated, bubbly lukewarm water. Communication was delayed at best. Our “personalized code” for entry never worked. Grill is in desperate need of replacement or repair. Upstairs bathroom lock did not work.Downstairs exterior door would not open from the outside. Handle would not activate the strike. Carpet in main floor and downstairs had numerous stains.
Date de la visite juin 2021
Rédigé le 26 juin 2021. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Great location and a beautiful place to vacation. The kitchen was fully stocked with everything you need and more. Place is spotless. Steve was so helpful. I would stay here again and again and again!!! Thanks for sharing your house with us.
Date de la visite octobre 2020
Rédigé le 21 octobre 2020. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.