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Rating Details:
The property manager was more than...
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The home appeared beautiful. Bedding could be updated. No luxurious comforters or pillow shams. Master bedroom smelt moldy. By Wednesday it rained and the master bedroom closet had water pouring through the ceiling. When we arrived the pool was not working. Took them to Thursday to say it n needed repairs and would contact the owner. Since the roof issues and it was costing the owner $3000 to repair they could not fix the pool. Took over a month to get my pool money reimbursed. The inside of the home was clean but the kitchen lacked serving dishes. We served our Christmas dinner out of pots like the Clampets. The pool and area outside was dirty. The back gate had a hole in the screen where someone had broke in. The outside electrical plugs did not work he had to let maintenance use plugs inside the home
Rédigé le 22 février 2024. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Thor E.
par un contributeur confirmé de Vrbo.com
Dirty bed sheets master bedroom we checked other r...
Dirty bed sheets master bedroom we checked other rooms all dirty hair from previous tenants on bed sheets, blocked bathtub. Fat floating on the pool and screen around very dirty. Spider webs all over spiders all over walls very dirty and furniture very worn no wine glasses,and to top it all off the ceiling in a wardrobe in the master bedroom leaks a lot when it rains.
Rédigé le 9 décembre 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Alexander P.
par un contributeur confirmé de Vrbo.com
Got to the place late and was never told about a p...
Got to the place late and was never told about a parking pass or given the welcome folder. Place was clean and nice. Couldn’t figure out how to get to the clubhouse or that they offer you a ride there with golf carts until we checked out. They have dishes for you to use but nothing to clean them with no scrubber no dish soap nothing. We had 7 total stay there and they had only 3 total rolls of toilet paper and 2 small trash bags. You basically have to buy everything from dish soap scrubbers toilet paper paper towels trash bags dishwasher detergent laundry detergent. No board games or card games. TV in living room doesn’t work and the chairs need some serious WD40. They charge to use the grill 75$ so the hot dogs and hamburgers I bought I had to use the stainless steel pans. They also charge to turn the heat up in the pool. Luckily we did not use it or that would have been an extra cost. Overall we had a good time with family but the experience and the place could have been so much better with some minor tweaks.
Rédigé le 6 octobre 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Allyson P.
par un contributeur confirmé de Vrbo.com
This was our second time here and we would probabl...
This was our second time here and we would probably still return again. The property is in need of upgrades. Just about all of the furniture is deteriorating. The master bedroom upstairs has mold growing in the closet. The shower off the upstairs master bedroom doesn’t drain right and the shower can’t run without water also coming out of the lower faucet. They don’t give you the basics. You get a roll of toilet paper for each bathroom, a roll of paper towels, 2 trash bags, and 2 dishwasher pods. We didn’t complain about anything, nothing was that big of a deal. We enjoyed our stay and the location is great. Pool was nice and perfect for little kids. The layout is perfect for our family traveling with grandparents.
Rédigé le 2 octobre 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Asia S.
par un contributeur confirmé de Vrbo.com
The location was clean, crisp, and quiet. There wa...
The location was clean, crisp, and quiet. There was a resort attached to the listing and it made our stay worth it. Any questions were answered promptly and kindly by Giselle. We love her and the people at the clubhouse resort! Let's not forget there are cart drivers that take you to the clubhouse too! Although the pool is smaller than we're used to, the kids didn't care. There are memories here and we look forward to going again!
Rédigé le 28 septembre 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Terri D.
par un contributeur confirmé de Vrbo.com
Rating Details:
The property manager was more than...
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location was great, the condition of the unit was not great, there was a few broken thing as well as wear and tear.
Rédigé le 23 août 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
par un contributeur confirmé de Vrbo.com
Excelente casa, excelentes acomodações, e pertíssi...
Excelente casa, excelentes acomodações, e pertíssimo da Disney..melhor impossível! Toda equipada, completíssima, com piscina e máquinas de lavar e secar (para levar pouca roupa e comprar mais por lá, rsrsrs). Muito perto dos Outlets e do Walmart, onde pudemos comprar muuuuuuuuuita coisa e a preços ótimos. Realmente esta casa é um sonho para qualquer família, tem tuuuuudooooo. Achei muito mais barato do que hotel, muito personal e acolhedora. Adoramos e vamos voltar muitas vezes!
Rédigé le 12 juillet 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Nossa estadia superou nossas expectativas, tudo limpo e aconchegante! Ficaremos mais vezes nesse imóvel e nesse condominio! Obrigada pela recepção!
Rédigé le 12 juillet 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Everton N.
par un contributeur confirmé de Vrbo.com
Na chegada nos deparamos com um imóvel sujo, com a...
Na chegada nos deparamos com um imóvel sujo, com as toalhas dos banheiros úmidas e com cabelos e lustres com teias de aranha. Tivemos que lavar as toalhas e louças para podermos usar.
Tentamos contato com a administradora (At Vacation Homes) por telefone, mas NUNCA atenderam uma ligação, nem mesmo o número para "emergências" funciona.
Havíamos alugado a churrasqueira e contratado o aquecimento da piscina pois pretendíamos utilizá-los durante a estadia. A churrasqueira estava com corrente e cadeado que impediam a utilização e o aquecimento da piscina desligado. Entramos em contato com a administradora (via e-mail pois eles não atendem o telefone) e informamos que a piscina não estava aquecida e que a churrasqueira estava trancada. Recebemos a como resposta que um "técnico" havia verificado que o sistema de aquecimento estava ligado. Respondemos o e-mail com a foto do aquecedor desligado e, novamente, informando que a piscina não estava aquecida e solicitamos que fosse ligado. Foi então que recebemos um e-mail com fotos de OUTRA PISCINA com um termômetro indicando que a água estava aquecida e afirmando que a churrasqueira estava trancada pois "não havíamos pago pelo aluguel dela", sendo que o recibo que comprovava o pagamento do aluguel estava no corpo do e-mail.
A At Vacation Homes é a administradora mais incompetente, desonesta e omissa que já conhecemos. NUNCA MAIS alugaremos um imóvel que esteja sob a administração deles!
Rédigé le 12 juillet 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Jessica P.
par un contributeur confirmé de Vrbo.com
Rating Details:
The property manager was adequatel...
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Let’s just say this property needs major renovations. The walls are filthy and need repainting throughout the entire house. New carpet is needed throughout. It is literally matted down and discolored. The couch is falling apart- the whole top layer of the leather is coming off. It’s disgusting. All of our linens had black marks on them. Looked like mascara smears. I emailed the property to request new pillowcases. Many hours later(about 9pm) a man randomly showed up at our door with new pillowcases. It would’ve been nice for them to actually respond to my email and let me know that they were going to follow through with my request rather than ignore my email. Had they done that, I would not have taken the time to strip *every bed* and clean the linens myself on the first day of our vacation. The dining room table is made of pressboard and deteriorating from water. When did pressboard furniture become luxurious? All the furniture is cheap pressboard. Night stands are falling apart and the pressboard on top is all bubbled and peeling. There is a huge screen missing over the pool lanai area, so tons of bugs. The pool screen is also ripped in many other places. The pool deck area was filthy with dirt, mulch, and bugs. We had to hose down the entire pool deck ourselves. The outdoor table has come apart from the base - basically falling apart. The umbrella you see in the photo is rusting in the corner of the lanai area and broken. No dish towels. No wash cloths. No baking pans or baking sheets so no way to bake anything in the oven like french fries or pizza. Only three kitchen stools left and they are cheap, squeaky junk. This property is completely run down and in major need of renovation. It has not been maintained at all. Very disappointed and do not recommend. It’s hard to beleive the property mgmt company allows rentals to be this rundown, let alone call them “luxurious”. I have tons of pictures to show the disrepair but no
Rédigé le 6 juin 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
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