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White Mountains Getaway - mins to Cannon and scenic spots

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Résumé
Avis
Commodités
Disponibilité
Carte
Résumé
3 chambres
2 salles de bain
8 clients
1 nuit minimum
Logement à louer
Règles de la maison
Animaux de compagnie : non
Autorisation de fumer : non
Convient aux enfants : oui
Salles de bain
2 salles de bains complètes
À propos dupropriétaire
Délai de réponse :en quelques heures
Affiché depuis:mars 2022
Avis (2)
Vrbo.com logo
par un contributeur confirmé de Vrbo.com
On our check-in day of 6/23/2022 our host told us they'd be available if we had any questions but when I notified them of an issue shortly after our arrival, they never responded. I have been ghosted by these VRBO hosts for two weeks now without so much of a sorry which is why I now leave this review. It is the first negative review I've ever left for a VRBO host and it is not something I want to do but the fact that the hosts don't have the decency to respond to my email leaves me no other choices. First, Franconia Notch is beautiful and the house is well located but that is where it ends. When we arrived at the property there was a pungent, musty-moldy odor that hit you when you opened the door. We had an immediate allergic reaction to something in the air and had to leave within an hour of our arrival due to headaches, burning eyes and running sinuses. From the hotel we moved to for the weekend, we alerted the owners that night that we had to leave their home. In my note I explained that I understood that our allergies were not in their control and that I didn't expect them to do anything but that I did want to let them know about what I suspect is a mold problem. I also told them that I put a box that was delivered for them in the hallway and locked up the house. I told them the home was lovely but that it just didn't work for us. Since my email to them I have heard nothing from the hosts at all. They surely knew how to reach me though to tell me about the house rules and to ask for a 5-star review. In their welcome to their home email to me they claim that they know what it is like to have a 5-star experience and want that for their guests as well. They say if anything is less than 5 stars to let them know as they value feedback, dialogue, and improvement. Well then, how come no response to my email when I told them of the problem? Not even a blurb to say sorry your stay didn't work out, thank you for putting our box inside the house and not leaving it on the porch. Thank you for understanding these things happen and not demanding your money back. Instead I got nothing, not even the decency of a response. So left to my own devices, I present you with this review. I am sorry that I am leaving a crummy review of our stay because I do love the area. I apologize my review wasn't better but you didn't give me much to work with, even though I gave you an out. Maybe now though, you will understand the meaning of communication.
Date de la visite juin 2022
Rédigé le 8 juillet 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.

Vrbo.com logo
par un contributeur confirmé de Vrbo.com
We had a wonderful stay with our 2 young kids. The house was very clean and welcoming. The host is extremely friendly and very responsive to the many messages I sent before our stay. I would recommend this house and host to others!
Date de la visite juin 2022
Rédigé le 5 juillet 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.

Résultats affichés : 1-2 sur 2
Commodités
Animaux de compagnie : non
Autorisation de fumer : non
Convient aux enfants : oui
Lave-vaisselle
Sécheuse
Réfrigérateur
Accès Internet
Bouilloire
Four à micro-ondes
Terrasse
Cuisinière
Serviettes fournies
Télévision
Laveuse
Wi-Fi
Voir plus de commodités
Disponibilité
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