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Upon entry to the condo we were greeted with the s...
Upon entry to the condo we were greeted with the smell of sewage. Vacasa is the property management company responsible for the maintenance and upkeep. I reached out to Vacasa and no one was able to get back to me for 15-16 hours. We had to sleep with the windows open because the odor was so bad. This situation was only made worse by the fact that the house had no blankets as I also reported to Vacasa in multiple texts and phone calls. An operator told me that I was going to have to still pay for the one night that we spent with the stench of sewage and no blankets. There are no dressers and the dishes and glasses were foggy and stained. This place is poorly maintained and living room furniture and carpets throughout place are filthy and gray (should be white). If you’re looking for a frat house experience look no further. I can’t see how somebody would let their kids walk around inside. Christmas vacation ruined.
Rédigé le 31 décembre 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Veroncia K.
par un contributeur confirmé de Vrbo.com
Was expecting basic accomodations for the price bu...
Was expecting basic accomodations for the price but the home was so poorly maintained it was disappointing. Dishwasher had a laminated sign on it that said 'out of order' but that was not disclosed to us before arrival. Disposal wasn't working. Several light bulbs burned out, towel bars missing in upstairs 1/2 bath, had holes in wall were anchors had been. Carpet downstairs hallway and stairs were filthy, you could see the dirt track down center. Bedrooms downstairs were so damp carpet and towels felt wet. Toilet paper and tissues felt wet all the time. Sheets didn't appear to be fully dried before being put on beds. Nice location but property was so poorly maintained it was not comfortable. Bare bones at best No personal touches or decoration. No welcome book or instructions for the home, just labels stuck up all around. Disappointing.
Rédigé le 17 octobre 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Mike M.
par un contributeur confirmé de Vrbo.com
place was convenient easy to get to local places
place was convenient easy to get to local places
Rédigé le 5 septembre 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
linda c.
par un contributeur confirmé de Vrbo.com
The house was clean, as were the beds. After spend...
The house was clean, as were the beds. After spending 1day at Storyland and another Santa’s Village we all slept quite well with room darkening shades. The kids felt like they were sleeping in caves!
Rédigé le 26 août 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Paolo F.
par un contributeur confirmé de Vrbo.com
This lovely home nestled right in the forest was a...
This lovely home nestled right in the forest was a perfect and peaceful family getaway for us. The mountain air was beautiful and pure - the house was lovely, comfy and clean. There is a brook running right through the property!! We will be back!! 🌳 ☁️
Rédigé le 22 juillet 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Megan W.
par un contributeur confirmé de Vrbo.com
lovely stay and the kitchen was well equipped.
lovely stay and the kitchen was well equipped.
Rédigé le 21 juillet 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Theodore B.
par un contributeur confirmé de Vrbo.com
Great clean property. Perfect for closing weekend ...
Great clean property. Perfect for closing weekend skiing.
Rédigé le 12 mai 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Amy G.
par un contributeur confirmé de Vrbo.com
My husband and I booked a last minute weekend to s...
My husband and I booked a last minute weekend to ski and the location is great. It’s away from the busyness of downtown North Conway, but close to ski mountains and other activities. The house has a nice view of trees out of the living room sliders through which we were treated to a pretty snowfall scene on our last day.
We did have a couple of issues, one of which could be easily rectified with some better written instructions for guests regarding the heating system. We arrived late on Friday night, and found the house very cold. There is a remote control mounted on the wall near the entry for the heat pump (mini split). However, it doesn’t work unless you remove it from its mount and bring it physically closer to the unit. I found this out much later in the Vacasa “Features and Amenities” info from my confirmation/trip overview. We spent several cold hours waiting for the house to warm up. Some better signage provided near the remote (or moving the remote over to where the unit is located) would have saved us a lot of frustration.
The other issue that may bother some guests is the musty odor that is noticeable as soon as you walk in the door. The house is that Swiss-style chalet with the bedrooms on the basement level and the stairwell is open between levels. I think it is because the lower level is below grade and I’m not sure anything can be done about it. It is not due to lack of cleaning, as we found the house to be very clean.
This is not meant to sound too negative. Overall, it was a clean comfortable house is a nice quiet location with a wooded view. Very nice!
I would recommend guests bring their own throw blankets for use on the sofa.
Rédigé le 26 janvier 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Heidi A.
par un contributeur confirmé de Vrbo.com
The place itself could be nice but I’ve never seen...
The place itself could be nice but I’ve never seen such disgusting carpet in my life. Upstairs and down, you would not want to walk around barefoot that’s for sure. It was really bad.
Rédigé le 21 janvier 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Megan F.
par un contributeur confirmé de Vrbo.com
This was a nice little spot in a quiet neighborhoo...
This was a nice little spot in a quiet neighborhood and located just near Jackson. The location was good with just a quick little drive to North Conway or Jackson. It winter months you will need a good car with 4WD. The patio was a nice feature and lots of seating, but overall may not have been the best choice for my mother and I who has some issues getting around with the multiple split-level stairs. It was also a bit chilly with no warm blankets, but I believe that snuck up on us so they may not have changed things out for the upcoming winter. Again, overall standard house with a quiet place to rest your head.
Rédigé le 15 novembre 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
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