The description of this home is misrepresented. Renters beware! We spent a considerable amount of money for a one week rental and we’re welcomed with a dirty interior and exterior. We spent the first three days of our trip cleaning, inside and outside, and going back and forth with the owner and manager discussing the poor state of the home. One toilet barely functioned, and had feces in it upon arrival. There were numerous non-functioning items, broken amenities, and worn out elements: one refrigerator needed to be reset and spoiled our food, the outdoor kitchen inoperable, grimey, and in serious need of repairs. The spare grill took 1.5 hours to clean, shattered window in one master bedroom, towel bars falling off walls, poor water pressure in one shower, trip hazards in the home, pool filled with debris and water turning yellow, dock filled with a jumble of broken and poorly maintained water sports equipment, broken pinball machine, pool table with three cues that were all broken, broken theatre room chairs, bugs in two bathrooms and one bedroom, broken bunk beds, front door lock not functioning for days, and assorted other issues.
The manager and owner were somewhat responsive in the first few days of this ordeal. The owner promised a refund for our trouble and the state of the home. At the end of our trip I requested a reasonable partial refund for our troubles, and the owner immediately ignored my correspondence. Note, the owner and manager do not utilize the VRBO app. for communications and only like to communicate via text. This is very suspicious and I suspect they hope to keep communications off a trackable device.
This home is very worn and well used. This is not a compliment. The location is good, but far overpriced, and does not deliver what is advertised. Be careful of bait and switch advertising with this home.
There needs to be more honesty in the reviews of this home. The owner had lots of excuses, and did not want to take responsibility for the condition of this home. These issues didn’t occur in a short period of time. This home has been heavily used and poorly maintained over a long period of time. Unfortunately VRBO does not allow photos to be attached to reviews. I have plenty of photos documenting the poor condition of this home.
Save your money, and provide yourself a better vacation experience by avoiding this home.
