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The good - the home is large, stunning, and great ...
The good - the home is large, stunning, and great for 15 people. Also there is more than enough parking, though on a snowy weekend you'd want to park no more than 5-6 cars to give enough room for the snow plow.
The terrible - there was one key to the entire house, and it did not work. We tried it on multiple doors, multiple people, jimmying it in and out and it would not budge on any lock. The local management must have known this because they left the door open at check-in. Why would you leave the door open, without confirming when we were going to arrive unless you knew that there was going to be an issue opening the door? As a result, on our way out, the door locked on its own and we were locked out the home for several hours. We called the global customer service line, and they were unable to get in touch with local management until over an hour had passed by. One of our car keys was left inside the house, and as a result part of our group had to wait outside in the cold as we made repeated calls to the Vacasa customer service line and they continued to tell us they could give us no updates.
Furthermore, there was supposed to be a key to the back door in the lockbox as well, but when we put the code in the lockbox was empty. Later, when the local management team finally arrived, they let us know that a previous guest had lost the key and that they had forgotten to replace that key. That is so unprofessional - how do you have a house for 15 people and only have one key?
Lastly, the wifi did not work the entire weekend. One night is understandable for random service outages given the winter weather, but we were there for three nights and during no point in our entire stay did the wifi work at all. We had to huddle in certain parts of the house for appropriate signal to communicate with our loved ones. Just terrible. We will never book with Vacasa again.
Rédigé le 7 février 2024. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Heidi S.
par un contributeur confirmé de Vrbo.com
Filthy bathrooms, appliances and kitchen stove not...
Filthy bathrooms, appliances and kitchen stove not clean, fireplace flue closed randomly while in use, potentially very dangerous, wif fi poor, upstairs bathroom floor leaked ,streaming water down into bathroom downstairs despite having curtain inside tub. Mattresses in the two bedrooms downstairs very soft.
The. House is beautiful though, huge, great entertainment space upstairs .
Rédigé le 7 février 2024. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
leo c.
par un contributeur confirmé de Vrbo.com
Had a great time . House is big and easily accommo...
Had a great time . House is big and easily accommodated our group, lots of room and great space by the fireplace. enjoyed very much
Rédigé le 2 janvier 2024. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Thomas B.
par un contributeur confirmé de Vrbo.com
the home is one of the most spacious beautiful ca...
the home is one of the most spacious beautiful cabins we have ever seen. the interior walls are absolutely gorgeous and house decore gives you the of being home with family always intertaining. You really could not ask for more.
Rédigé le 3 novembre 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Janet B.
par un contributeur confirmé de Vrbo.com
Lovely location for three generations of family!
Lovely location for three generations of family!
Rédigé le 31 août 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Yunior B.
par un contributeur confirmé de Vrbo.com
Fue un fin de año inolvidable disfrutamos del lago...
Fue un fin de año inolvidable disfrutamos del lago , caminatas en familia , la casa súper grande con todas las comodidades que necesita una familia , muchas gracias por permitirnos disfrutar en su propiedad
Rédigé le 14 juin 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Janet B.
par un contributeur confirmé de Vrbo.com
We are a multi-generational group. Justin lake lod...
We are a multi-generational group. Justin lake lodge has accommodations and activities for all of us.
Rédigé le 14 juin 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Itai Z.
par un contributeur confirmé de Vrbo.com
Highly recommend booking with Vacasa they will mak...
Highly recommend booking with Vacasa they will make any stay anywhere in the world the best ever experience you will ever have wether it’s Londonderry VT or elsewhere!!. Worth it? Doesn’t it?
Rédigé le 14 juin 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Joshua B.
par un contributeur confirmé de Vrbo.com
This place was amazing. A group of friends and I s...
This place was amazing. A group of friends and I stayed here on a long weekend to go skiing at some near by mountains. It had everything you need and then some. Kitchen was amazing with the flat top and industrial range for all your cooking needs. Plenty of supplies to get us through the weekend including toiletries and much more! Plenty of space for a large group and highly recommend!
Rédigé le 14 juin 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Dave S.
par un contributeur confirmé de Vrbo.com
Great proximity and space.
Great proximity and space.
Rédigé le 14 juin 2023. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
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