Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The day of checking in we still hadn’t received any information on how to actually get into our room. I called 3xs on my way and didn’t receive a call back. We were extremely lucky that a cleaning service was there upon arrival because THEY were the ones who gave us our code for our room. If it weren’t for them being there we would have paid for a room we never could get in. They fail to tell you that you need to provide toilet paper, paper towels, soap (bath/kitchen) and dishwasher detergent. So if you book, bring those items. Obviously you’ll need to bring your laundry detergent too. We went grocery shopping and got tons of food to quickly microwave to take to the beach, only to realize our microwave didn’t work. Called 4x and did not get a single call back. However, on our way to the beach the 3rd day maintenance arrived and my husband spent 2hrs helping them try to fix the microwave but too the remote controls wouldn’t work in any room for the tv and the air in the master bedroom didn’t work. Later that night we ran the dishwasher which leaked all over the floor. It too amongst the list was broken. We spent time cleaning the water all over the floor and then having to wash all those towels we used to shower. We called again and left 2 messages, nobody called us but maintenance again arrived and brought a free standing microwave (finally on day 3-4; left on day 5) and fixed the dishwasher; again my husband was there helping them for over an hr. We never received a single phone call after we paid in full, never an email apologizing for all the issues nor a refund for everything, including all the food we bought and couldn’t use (we had to buy food on the beach) The place was nice and close to the beach, but due to all the above I will never stay there again.