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So the resort itself was really nice with the extra amenities it provided however I was very displeased with the front desk person (I will spare her by not listing her name). She was nice but she lied to me about receiving a free gift. DO NOT AGREE TO THE FREE GIFT UNLESS YOURE INTERESTED IN BUYING A TIME SHARE. She did not mention about sitting through 90 min to a presentation. I asked her how do I get the gift and she blatantly said to my face, “you go to the office to pick it up. Simple as that.” Wrong. You have to sit through a presentation with people trying to sell you a timeshare. I didn’t sit through the whole thing but for the only WHOLE DAY we got to spend there they wasted an hour of our morning. Which was annoying because i would have spent that hour doing something else. The man was really pushy on selling and couldn’t get the hint that we did not want whatever he was selling. He was not very convincing just annoying. I was able to get my $80 back for “reserving” the time to pick up the “free” gifts. Don’t give your number or email they spam text you like crazy. Super annoying. Other than that the place was super clean which I appreciated and they provided a lot. Would I come back? Maybe.. as a last resort. But that overall experience with reg time share and spam text killed it for me.
Date de la visite mai 2022
Rédigé le 10 juin 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
I think the resort overall is probably a great family venue with many amenities that we enjoyed (pool, golf, etc). However, I was inconvenienced with a broken toilet upon arrival, very loud neighbors who partied into the night, and an entire window pain that was missing and made the master bedroom hot at night. The management was responsive to my request for solutions but I didn’t want to spend my weekend calling management. Also, my car license plates were stolen off of my vehicle in the parking lot in broad daylight. This did not give me an impression of a secure and safe location to bring my family. We can’t stay here again.
Date de la visite septembre 2021
Rédigé le 11 septembre 2021. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
This property was excellent for our trip! Plenty of room for all the kids with the added convenience of the kitchen as well. The property amenities were awesome for the kids, including younger and teens. The arcade was a big hit with the kids and I especially liked the fire pit!
The location was convenient accessible to everywhere we planned to visit. Highly recommend!
Date de la visite juillet 2021
Rédigé le 20 juillet 2021. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Easy Check-in to a gated community, just minutes from the Colonial Williamsburg Visitors Center. Clean facility with nice kitchen and king-sized bed. Adjoining units could be heard through rather thin walls, but most were quiet by 11:00.
Date de la visite décembre 2020
Rédigé le 31 décembre 2020. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
Loved the location and the fact it’s a gated community. All of the staff we interacted with were professional and nice. The Wi-Fi was an issue, Extremely slow at most times; we ended up just using our data. The room was clean and as pictured. The walls between the units are thin, but luckily our neighbors only got “rowdy” for about half an hour one night. Not sure how noisy it would be if anyone were to have been staying in the unit upstairs. Would love to visit again when all amenities are back up and running on a “normal” schedule, we stayed during COVID-19 season. Overall, we would stay again, as none of these were major issues for us.
Date de la visite juillet 2020
Rédigé le 26 juillet 2020. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.