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This was our second time you stay here this year, we love the property and the owner. We were close to everything and the property was very clean and quiet. The use of the pool was great with the hot weather we were having. I would highly recommend this rental to everyone.
Date de la visite juillet 2022
Rédigé le 5 juillet 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
I really loved the property itself. The room was very cozy and very beautifully decorated. I liked being able to park within the gated area so I wouldn’t have to worry about my vehicle being parked so far away overnight. It’s also very close to the river walk and the Alamo.
I was a little disappointed with my communication with the host. We received a message from her only a day before we were supposed to check in asking for our ETA and informing us that we had a specific window of time that we needed to check in. My husband and I had an event to attend in Austin and had hoped to check in after the event. When we explained this to the host she offered to extend the check in an extra 2 hours if we paid more. We ended up cancelling our event just to check in without having any issues. Had we known there would be a no late check in rule while booking or even before the refund period passed, we probably would have looked for another place.
I also noticed a new review had appeared under the listing some time after booking that said there wasn’t any wifi. I knew the listing did mention there was internet so I reached out to the host to verify. I let her know it was important that I’m able to connect to wifi because I would be working one of the days during our stay. I was assured that there was and that it just needed to be “rebooted” sometimes. Sure enough, I had to reach out during my stay to ask for the wifi to be rebooted. Once the host messaged me that it was done, the network somehow no longer became available for me to connect and we spent the rest of our stay without wifi. No apology from the host or even an attempt to find a solution to the problem. I got this whole “oh well, not my problem” vibe from our message interactions. I would understand if I were only a guest, but as someone who paid to stay, there should have been more flexibility to check in on a night that’s already been paid for and we shouldn’t have lacked things such as the wifi that were clearly supposed to be there according to the listing.
Date de la visite juin 2022
Rédigé le 11 juin 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.
The host was very nice, but the the space was was so tiny and overcrowded with “decor” that there wasn’t any room to to put our stuff down or to relax.
The internet and tv did not work when we arrived, and while the host got everything going, the tv in sitting room didn’t work the rest of the stay. The “beds” in th loft and sofa bed were terrible! The couch was a nightmare and it was impossible to sleep in the mattress on the floor. Climbing up a long ladder is not an ideal solution to get to a mattress unless you’re a child. We shortened our stay by a day because of poor sleeping arrangements.
Date de la visite mars 2022
Rédigé le 17 mars 2022. Cet avis est l'opinion subjective d'un voyageur et non de Tripadvisor LLC ou de ses partenaires. Tripadvisor ne vérifie pas les avis Vrbo.